Jobs in the United States

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Added 1 min ago
Sr SW Design Quality Assurance Engineer
DexCom Inc
Remote, United States
The Senior Software Design Assurance (Sr Software Design Quality) Engineer provides technical support and guidance to Software teams to ensure conformance to software development process…
Added 3 mins ago
Sr. Machine Learning Engineer (Remote)
CrowdStrike
Providence, RI
CrowdStrike is looking for a Sr. Machine Learning Engineer to join our growing AIDR Engineering Team. You will provide engineering support and solutions to a data science group focused on…
Added 3 mins ago
Sr Software Engineer
Cengage Group
Providence, RI
Manage a customer-facing, cloud-based application
Added 12 mins ago
Sr. Machine Learning Engineer (Remote)
CrowdStrike
Bismarck, ND
CrowdStrike is looking for a Sr. Machine Learning Engineer to join our growing AIDR Engineering Team. You will provide engineering support and solutions to a data science group focused on…
Added 12 mins ago
Sr Software Engineer
Cengage Group
Fargo, ND
Manage a customer-facing, cloud-based application
Added 44 mins ago
Sr SW Design Quality Assurance Engineer
Dexcom
Remote, United States
The Senior Software Design Assurance (Sr Software Design Quality) Engineer provides technical support and guidance to Software teams to ensure conformance to software development process…
Added 1 hour ago
Principal / Sr. Principal Software Engineer - Onsite Customer Integration
Northrop Grumman
Melbourne
The Software Engineer will participate in the full lifecycle of software development, including requirements development, modeling and design, application development, unit to CSCI testing,…
Added 1 hour ago
Principal/Sr. Principal Structural Engineer
Northrop Grumman
Annapolis
…Department is seeking an Principal or Senior Principal Structural Engineer to join our team of qualified, diverse…
Added 1 hour ago
Principal Engineer/Sr. Principal Engineer Digital-RF Subsystems I&T Lead
Northrop Grumman
Baltimore
This is a Dual-level opening, candidates will be considered at both a level 3 (Principal Engineer) or 4 (Sr. Principal Engineer) based upon the Basic Qualifications listed below.
Added 1 hour ago
Sr. Principal Software Engineer
Northrop Grumman
Beavercreek
Northrop Grumman Defense Systems (NGDS), Beavercreek Ohio, is seeking a Sr Principal Software Engineer. The successful candidate will demonstrate a broad skill set balanced between…
Added 1 hour ago
Sr. Principal Mechanical Drafting Design Engineer
Northrop Grumman
Rolling Meadows
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the
Added 1 hour ago
Principal/Sr. Principal FPGA Engineer
Northrop Grumman
Rolling Meadows
As a Principal / Sr. Principal FPGA Design Engineer, you will join a diverse, high-performing team responsible for the end-to-end development of advanced RF and EO/IR products. You will…
Added 1 hour ago
Sr. Principal Mechanical Engineer
Northrop Grumman
Sunnyvale
Northrop Grumman Mission Systems is looking for you to join our team as a Sr. Principal Mechanical Engineer based in Sunnyvale, CA.
Added 1 hour ago
Sr Principal Engineer Software
Northrop Grumman
Melbourne · El Segundo
Northrop Grumman Aeronautics Systems has an opening for a Sr Principal Software Engineer position to join our team of qualified, diverse individuals for a hybrid position in Melbourne,…
Added 1 hour ago
Engineer Process
Northrop Grumman
San Diego
Mission Systems San Diego is seeking an Engineer Process. This position will require you to be on-site daily in our San Diego, CA office.
Added 1 hour ago
Sr. Principal Electrical Engineer IV
Northrop Grumman
Chandler
Northrop Grumman Space Systems is currently seeking a Lead Sr. Principal Electrical Engineer (Strike) in our Chandler AZ facility.
Added 1 hour ago
Principal Mechanical Engineer/Sr. Principal Mechanical Engineer - 19671*
Northrop Grumman
Roy
…engineers. This position can be tailored to both Principal Engineer and Sr. Principal Engineer…
Added 1 hour ago
Prin Engineer Quality / Sr Prin Engineer Quality
Northrop Grumman
Clearfield
Northrop Grumman Aeronautics Systems (NGAS) is looking for a Prin Engineer Quality / Sr Prin Engineer Quality to join our dynamic team. This position will be located in Clearfield, Utah.
Added 1 hour ago
Principal / Sr Principal Computer Aided Design and Modeling Engineer (AHT)
Northrop Grumman
Colorado Springs
Northrop Grumman Space Systems is seeking a Principal / Sr Principal Computer Aided Design and Modeling Engineer to support radar system development programs in Colorado Springs, CO.
Added 1 hour ago
SR. INDUSTRIAL ENGINEER - DEG PE
Micron Technology
Boise, ID · Boise
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true…
Added 1 hour ago
Sr AI Engineer
Palo Alto Networks, Inc.
CA
…architecture, strong engineering fundamentals, and practical application of AI to drive measurable business impact. In this role, you will help shape technical direction, architectural…
Added 1 hour ago
Sr. / Staff Software Engineer, Infrastructure (Autonomy)
DiDi Labs
San Jose, CA · Mountain View, CA
…DiDi Autonomous Driving, dedicated to advanced AD R&D, product application, and business expansion. We believe integrating AD technology into a shared-mobility fleet will generate immense…
Added 1 hour ago
Sr. Principal Project Engineer; Turbo Jet (Onsite)
RTX
United States
The Sr. Principal Engineer, Lead Project Engineering will be responsible for overseeing and improving designs, manufacturing, and engine test processes for legacy and new production…
Added 1 hour ago
Sr. Principal Software Engineer
CORP-Corporate Office
United States
Northrop Grumman Defense Systems (NGDS), Beavercreek Ohio, is seeking a Sr Principal Software Engineer. The successful candidate will demonstrate a broad skill set balanced between…
Added 1 hour ago
Sr Principal Engineer Software
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Sr Principal Software Engineer position to join our team of qualified, diverse individuals for a hybrid position in Melbourne,…

CrowdStrike, Inc.

Technical Support

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Job Description

About the Role:

The Ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.

What You'll Do:

You will take ownership of customer issues, including; initial troubleshooting, identification of root cause and issue resolution or escalation, identify and escalate priority issues that need immediate attention
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience
Serve as internal and external point of contact on customer escalations and ensure customer issues are being resolved as expediently as possible
You will collect information and document bugs with Sr. TSE and/or Engineering for product issues that are impacting customers
Create the process or troubleshooting documentation in the support of knowledge base.
We believe in pushing creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers

What You'll Need:

3+ years of customer support, technical support, system administration or related customer facing role
Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues
Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment
Ability to learn new technologies quickly
Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)
Ability to work independently with little direct supervision and as a part of a team.
Outstanding analytical and organizational abilities
Ability to remain calm, composed and articulate when dealing with tough customer situations
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

Experience supporting Kernel level security solutions
Experience supporting hybrid environments
Experience supporting security applications such as AV, VPN, Firewall, proxy
Linux troubleshooting experience a plus
Experience with Splunk
Experience with troubleshooting Windows and Mac

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at recruiting@crowdstrike.com.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $70,000 - $115,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:12-30-2026

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