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Software Engineer III (Java)
JPMC page
Jersey City, NJ
As a Software Engineer III at JPMorganChase within the Finance Technology team , you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology…
Added 1 min ago
Lead CNC Programmer - Broach/Repair
GE Vernova
Greenville, SC
Provide CNC related support to M.E. (Manufacturing Engineer) and provide operator training during new / rebuilt machine startup and / or process improvements
Added 2 mins ago
RU
Quality Assurance Engineer
Randstad USA
Livermore, CA
- $40 to $60 USD / hour
Join Our Client, a premier, innovative manufacturer! Seeking a QA Engineer with 3+ years of QA/manufacturing experience and ISO 9001 expertise to lead quality excellence. Temp-to-hire!
Added 2 mins ago
Senior Cloud Engineer
CACI, INC.-FEDERAL
Remote, United States
…the DAF in an Azure cloud environment. As the Senior Cloud Engineer, you will work with the ACAS Solution Architect, Chief Architect, and Chief Engineer to develop and troubleshoot the ACAS…
Added 3 mins ago
PAS - Microsoft 365 AI Solution Architect- Consulting - Senior - Multiple Locations
EY
Sacramento, CA · Jericho, NY · Oklahoma City, OK · San Antonio, TX · Stamford, CT · Indianapolis, IN · Denver, CO · Salt Lake City, UT · Irvine, CA · Hartford, CT · Boca Raton, FL · Phoenix, AZ · Charlotte, NC · Chattanooga, TN · Southfield, MI · Charleston, WV · Detroit, MI · Tucson, AZ · Cleveland, OH · Las Vegas, NV · Raleigh, NC · Wichita, KS · Baltimore, MD · Rochester, NY · Milwaukee, WI · Pittsburgh, PA · Rogers, AR · Secaucus, NJ · Grandview Heights, OH · Nashville, TN · Hoboken, NJ · St. Louis, MO · Orlando, FL · Akron, OH · Westlake Village, CA · San Francisco, CA · New Brunswick, NJ · Birmingham, AL · Toledo, OH · Iselin, NJ · Greenville, SC · Seattle, WA · Cincinnati, OH · Minneapolis, MN · New Orleans, LA · Buffalo, NY · Arlington, VA · Memphis, TN · Portland, OR · Los Angeles, CA · Houston, TX · Philadelphia, PA · Providence, RI · Dallas, TX · Grand Rapids, MI · San Jose, CA · Baton Rouge, LA · Albany, NY · Louisville, KY · New York, NY · Jacksonville, FL · Tulsa, OK · Miami, FL · Austin, TX · Chantilly, VA · Palo Alto, CA · Alpharetta, GA · San Diego, CA · San Mateo, CA · Tallahassee, FL · Atlanta, GA · Washington, DC · McLean, VA · Huntsville, AL · Des Moines, IA · Kansas City, MO · Fort Worth, TX · Richmond, VA · Boston, MA · Tampa, FL · Chicago, IL
As an M365 SharePoint Engineer, you will have in-depth knowledge of Microsoft Dynamics 365 Finance and Supply Chain Management which enable you lead and participate in enterprise solution…
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Cortez - Tailings and Heap Leach Specialist
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Added 4 mins ago
Associate Production Quality Engineer
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Sr Data Integrity Analyst or Engineer I - Senior Engineer
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Client Services Account Manager
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Assists with projects and process improvements, as necessary, to resolve Market Participants’ business issues
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Settlements Analyst
ERCOT
Taylor, TX
Applies knowledge of the software development lifecycle to complete tasks, enhance tools, and support effective process flow
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Agentic Developer
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Manager, Software Development and Engineering
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…Integration environment using various DevOps tools. The software engineer will be a hands-on developer that excels in a dynamic, fast-moving, and agile environment and is passionate about…
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Applications Engineer New College Grad- Bachelor's/Master's (Santa Clara/Austin)
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Santa Clara, CA · Austin, TX · Santa Clara · Austin
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Palantir Software Engineer
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Operations Reliability Engineer
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Amazon is seeking an Operations Reliability Engineer to support the Amazon Logistics North America (AMZL NA) Engineering team, part of Amazon's Last Mile organization. The Last Mile team…
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Business Intel Engineer III - AMZ9967495
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Imaging Service Engineer I - Minnesota
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Software Dev Engineer, Supply Chain Security, AWS Hardware Supply Chain Security
Amazon
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We are seeking an experienced Software Development Engineer to join our Hardware Supply Chain Security team. You will build and own security-focused software solutions that protect AWS's…
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Sr. Structural Engineer, Data Center Engineering
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Amazon Web Services (AWS) is seeking a Senior Structural Engineer to become part of a Data Center Engineering team. This engineer will be located in any of the 3 offices listed with intent…
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Data Platform Engineer
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Software Test Engineer
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The Software Test Engineer is a member of the Quality Engineering team, responsible for supporting the testing, validation and delivery of WCG namedproducts and systems.The role applies…

CrowdStrike, Inc.

Technical Support

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Job Description

About the Role:

The Ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.

What You'll Do:

You will take ownership of customer issues, including; initial troubleshooting, identification of root cause and issue resolution or escalation, identify and escalate priority issues that need immediate attention
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience
Serve as internal and external point of contact on customer escalations and ensure customer issues are being resolved as expediently as possible
You will collect information and document bugs with Sr. TSE and/or Engineering for product issues that are impacting customers
Create the process or troubleshooting documentation in the support of knowledge base.
We believe in pushing creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers

What You'll Need:

3+ years of customer support, technical support, system administration or related customer facing role
Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues
Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment
Ability to learn new technologies quickly
Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)
Ability to work independently with little direct supervision and as a part of a team.
Outstanding analytical and organizational abilities
Ability to remain calm, composed and articulate when dealing with tough customer situations
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

Experience supporting Kernel level security solutions
Experience supporting hybrid environments
Experience supporting security applications such as AV, VPN, Firewall, proxy
Linux troubleshooting experience a plus
Experience with Splunk
Experience with troubleshooting Windows and Mac

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at recruiting@crowdstrike.com.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $70,000 - $115,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:12-30-2026

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