Jobs in the United States

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Added 2 mins ago
SUPPLIER QUALITY ENGINEER I
Marvin Group
Inglewood, CA
The Marvin Group, a leading defense contractor, plays a crucial role in the development and manufacturing of various systems for military aerospace and vehicles. Based in Southern…
Added 2 mins ago
ERP QUANTITATIVE ANALYST (QUALITY ENGINEER II)
Marvin Group
Inglewood, CA
The Marvin Group, a leading defense contractor, plays a crucial role in the development and manufacturing of various systems for military aerospace and vehicles. Based in Southern…
Added 3 mins ago
Senior Enterprise Engineer - Salesforce Platform (EAA - STP)
Coinbase
Baton Rouge, LA
…account management, and billing workflows. As a Senior Enterprise Engineer on this team, you'll design and deliver scalable, secure CRM and billing solutions while integrating Salesforce…
Added 3 mins ago
O
Sr Software Engineer - Cloud Automation & AI Systems
Oracle
Baton Rouge, LA
- $89,200 to $209,500 USD / year
Software Engineer 3 – Cloud Automation & AI Systems
Added 3 mins ago
F
Imaging Service Engineer I - Minnesota
Fujifilm
Baton Rouge, LA
- $32.69 to $38.46 USD / hour
An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of…
Added 3 mins ago
PN
Senior Databricks Engineer
Pacific Northwest National Laboratory
Baton Rouge, LA
- $133,100 USD / year
We are seeking an experienced Databricks Engineer to support the design, build, and operation of our enterprise data lakehouse that powers analytics and reporting across PNNL systems. This…
Added 3 mins ago
Sr. Machine Learning Engineer (Remote)
CrowdStrike
Baton Rouge, LA
…technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced…
Added 3 mins ago
Packet and Voice Engineer
Zayo
Baton Rouge, LA
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and…
Added 3 mins ago
Software Test Engineer
WCG Clinical
Baton Rouge, LA
At WCG, we invest in our people because you are the driving force behind our mission. When you grow, our impact grows. When you thrive, research accelerates. We empower you to build a…
Added 3 mins ago
PN
Data Scientist 3
Pacific Northwest National Laboratory
Baton Rouge, LA
- $140,200 USD / year
…support the Department of Energy (DOE), delivering on key DOE mission areas including: modernizing our nation’s power grid to maintain a reliable, affordable, secure, and resilient…
Added 3 mins ago
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Principal AI Agent / Software Engineer- Nashville
Oracle
Baton Rouge, LA
- $114,600 to $234,600 USD / year
The Principal AI Agent / Software Engineer is a Senior Staff-level, hands-on technical leadership role responsible for defining, building, and operating next-generation AI systems on Oracle…
Added 3 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Baton Rouge, LA
- $146,400 to $263,600 USD / year
…products and services. We do this while maintaining Akamai's mission at the forefront of what we do: make life better for billions of people, billions of times a…
Added 3 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Baton Rouge, LA
- $146,400 to $263,600 USD / year
…products and services. We do this while maintaining Akamai's mission at the forefront of what we do: make life better for billions of people, billions of times a…
Added 7 mins ago
Senior Staff Backend Software Engineer, Grid Applications
Tapestry
Mountain View, CA
Joining Tapestry means doing high-impact work with a multidisciplinary team tackling a problem that matters at global scale. Learn more about our team and our mission here.
Added 7 mins ago
AWS CLOUD SECURITY & GUARDRAILS ENGINEER (Must have active TS/SCI clearance)
NorthHill Technology
Herndon, VA
One of our premier clients is seeking an experienced AWS Cloud Security & Guardrails Engineer to join a highly skilled team delivering advanced cloud engineering capabilities for a…
Added 7 mins ago
AWS MODELING & SIMULATION DATA ENGINEER (Must have active TS/SCI clearance)
NorthHill Technology
Herndon, VA
One of our premier clients is seeking an experienced AWS Modeling & Simulation Data Engineer to join a highly skilled team delivering advanced cloud engineering capabilities for a…
Added 7 mins ago
AWS INFRASTRUCTURE MIGRATION ENGINEER (Must have active TS/SCI clearance)
NorthHill Technology
Herndon, VA
One of our premier clients is seeking an experienced AWS Infrastructure Migration Engineer to join a highly skilled team delivering advanced cloud engineering capabilities for a…
Added 7 mins ago
AWS NETWORK ENGINEER - (Must have active TS/SCI clearance)
NorthHill Technology
Herndon, VA
One of our premier clients is seeking an experienced AWS Network Engineer to join a highly skilled team delivering advanced cloud engineering capabilities for a mission-critical,…
Added 7 mins ago
AWS MDM/BIG DATA (DATA LAKE) ENGINEER - (Must have active TS/SCI clearance)
NorthHill Technology
Herndon, VA
One of our premier clients is seeking an experienced AWS MDM / Big Data (Data Lake) Engineer to join a highly skilled team delivering advanced cloud engineering capabilities for a…
Added 7 mins ago
AWS PLATFORM / INFRASTRUCTURE AUTOMATION ENGINEER - (Must have active TS/SCI clearance)
NorthHill Technology
Herndon, VA
One of our premier clients is seeking an experienced AWS Platform / Infrastructure Automation Engineer to join a highly skilled team delivering advanced cloud engineering capabilities for a…
Added 7 mins ago
AWS CYBERSECURITY ENGINEER - (Must have active TS/SCI clearance)
NorthHill Technology
Herndon, VA
One of our premier clients is seeking an experienced AWS Cybersecurity Engineer to join a highly skilled team delivering advanced cloud engineering capabilities for a mission-critical,…
Added 8 mins ago
Test and Launch Operations Engineer I
Rocket Lab Corporation
Wallops Island, VA
…vehicles from the control room throughout all phases of integrated systems testing and launch operations. You will execute complex test sequences, monitor real-time avionics data, make…
Added 8 mins ago
Mechanical Engineer I
Rocket Lab Corporation
Long Beach, CA
We are currently seeking a Spacecraft Mechanical Engineer I to join our space vehicle design team based out of Long Beach, CA. This team supports our Space Systems division, and leads…
Added 11 mins ago
Embedded SDE, Payload Radio Gateway
Amazon Kuiper Manufacturing Enterprises LLC
Sunnyvale, CA · Redmond, WA · San Diego, CA
Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual…
Added 11 mins ago
Embedded Software Engineer, Leo Payload Radio
Amazon Kuiper Manufacturing Enterprises LLC
Sunnyvale, CA · Redmond, WA · San Diego, CA
Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual…

CrowdStrike, Inc.

Technical Support

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Job Description

About the Role:

The Ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.

What You'll Do:

You will take ownership of customer issues, including; initial troubleshooting, identification of root cause and issue resolution or escalation, identify and escalate priority issues that need immediate attention
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience
Serve as internal and external point of contact on customer escalations and ensure customer issues are being resolved as expediently as possible
You will collect information and document bugs with Sr. TSE and/or Engineering for product issues that are impacting customers
Create the process or troubleshooting documentation in the support of knowledge base.
We believe in pushing creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers

What You'll Need:

3+ years of customer support, technical support, system administration or related customer facing role
Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues
Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment
Ability to learn new technologies quickly
Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)
Ability to work independently with little direct supervision and as a part of a team.
Outstanding analytical and organizational abilities
Ability to remain calm, composed and articulate when dealing with tough customer situations
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

Experience supporting Kernel level security solutions
Experience supporting hybrid environments
Experience supporting security applications such as AV, VPN, Firewall, proxy
Linux troubleshooting experience a plus
Experience with Splunk
Experience with troubleshooting Windows and Mac

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at recruiting@crowdstrike.com.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $70,000 - $115,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:12-30-2026

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