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Senior Software Engineer
STR
Dayton, OH · Arlington, VA · Atlanta, GA · Woburn, MA
Sophisticated integrated systems play a critical role in national security efforts, facilitating an understanding of the global situation, strategic planning, and tactical execution. The…
Added just now
Senior Software Engineer
STR
Woburn, MA · Arlington, VA · Atlanta, GA · Dayton, OH
Sophisticated integrated systems play a critical role in national security efforts, facilitating an understanding of the global situation, strategic planning, and tactical execution. The…
Added just now
Senior Software Engineer
STR
Arlington, VA · Atlanta, GA · Dayton, OH · Woburn, MA
Sophisticated integrated systems play a critical role in national security efforts, facilitating an understanding of the global situation, strategic planning, and tactical execution. The…
Added just now
Senior Software Engineer
STR
Atlanta, GA · Arlington, VA · Dayton, OH · Woburn, MA
Sophisticated integrated systems play a critical role in national security efforts, facilitating an understanding of the global situation, strategic planning, and tactical execution. The…
Added just now
Senior Systems Security Engineer (SSE)
Integration Innovation, Inc. (i3)
Huntsville, AL
We are seeking a highly experienced and technically authoritative Senior, Systems Security Engineer (SSE) to lead the integration of Supply Chain Risk Management (SCRM) and program…
Added 1 min ago
Senior Software Development Engineer
Expedia, Inc.
WA
Design, build, and evolve full-stack products and services, contributing to system design, API design, data modeling, user interfaces, and technical implementation.
Added 1 min ago
Mechanical Proposal Engineer
Plymouth, MI
LINK is an E-Verify employer. E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that…
Added 1 min ago
Senior Software Development Engineer in Test
Arkestro
United States
…defects and identifying discrepancies between specification and system…
Added 3 mins ago
Forward-Deployed Engineer
Docusign
UNAVAILABLE · UNAVAILABLE, IL
Engage and align process owners, IT and security stakeholders, legal, compliance, quality, regulatory, procurement, and executive sponsors from discovery through production deployment and…
Added 3 mins ago
TH
IT Systems Engineer - Secret clearance needed
Tlingit Haida Tribal Business Corporation
Washington, DC
- $97,000 to $107,000 USD / year
We are seeking an experienced Senior Network Engineer to support mission-critical, enterprise-scale network infrastructure at Joint Base Andrews (JBA). In this role, you will be responsible…
Added 4 mins ago
Applied AI and Security Engineer
Aurora Dairy Corp.
Boulder, CO
The role of Applied AI and Security Engineer is to protect AOD digital assets, networks, and data from cyber threats by implementing security measures, monitoring for vulnerabilities and…
Added 5 mins ago
Laser Communication Engineer
The Aerospace Corporation
El Segundo, CA
…community, and civil clients to enhance national productivity and security and tackle the most critical missions. Bring your intelligence and creative spirit and join us at…
Added 5 mins ago
Senior Security Research Engineer
Elastic
United States
…structured and unstructured data - securing and protecting private information more effectively - Elastic’s complete, cloud-based solutions for search, security, and observability help…
Added 5 mins ago
FM
Cybersecurity Architect
Fresenius Medical Care
Remote, United States
- $137,000 to $229,000 USD / year
…and repeatable patterns, etc.) that constitute the enterprise information security architecture and solutions and work with infrastructure teams to ensure…
Added 5 mins ago
Software Engineer III (Java)
JPMC page
Jersey City, NJ
As a Software Engineer III at JPMorganChase within the Finance Technology team , you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology…
Added 7 mins ago
Senior Software Quality Assurance Engineer and Tester
Accenture Federal Services
Augusta, GA
…technology and ingenuity for clients across defense, national security, public safety, civilian, and military health…
Added 7 mins ago
System Engineer
JANUS Research Group
Dahlgren, VA
This position is for an on-site direct support Career Training Continuum (CTC) Systems Engineer at the Surface Combat Systems Training Command (SCSTC) Dahlgren, Virginia.
Added 8 mins ago
Principal Cloud Engineer
Global Enterprise Services, LLC
Fort Meade, MD
GES is seeking an experienced Cloud Engineer to join our Defense Enclave Services (DES) team, who will support an extensive digital modernization program critical to Defense Information…
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Principal ScienceLogic Skylar 1/SL1 Engineer
Global Enterprise Services, LLC
Fort Meade, MD
System Security Plan/RMF supporting artifacts
Added 8 mins ago
Product Engineering – Lead System Integrator
Delta Faucet Company
IN
…Company has an opportunity for a Systems Integration Showering Engineer to join our staff. As part of the New Product Development and Integration team, you will be responsible for leading…
Added 8 mins ago
Cyber Analytics Application Engineer
CACI, INC.-FEDERAL
CYC LINTHICUM HEIGHTS, MD
Job Title: Cyber Analytics Application Engineer
Added 8 mins ago
Software Engineer
CACI, INC.-FEDERAL
Colorado Springs, CO
CACI is seeking a Software Engineer in support of the Data Transport Product Support Sustainment Logistics Maintenance (DSLM) contract, located in Colorado Springs, Colorado. You will…
Added 8 mins ago
Senior Cloud Engineer
CACI, INC.-FEDERAL
Remote, United States
Join alongside an Information Technology (IT) Systems Engineering team supporting the Department of the Air Force (DAF) Enterprise Information Technology as a Service (EITaaS). As part of…
Added 8 mins ago
Data Test Engineer
CACI, INC.-FEDERAL
Remote, United States
Join our team supporting USTRANSCOM's Joint Transportation Management System (JTMS), a mission-critical enterprise platform that modernizes transportation, logistics, and financial…
Added 8 mins ago
Section 508 Compliance Test Engineer
CACI, INC.-FEDERAL
Remote, United States
Join our team supporting USTRANSCOM's Joint Transportation Management System (JTMS), a mission-critical enterprise platform that modernizes transportation, logistics, and financial…

CrowdStrike, Inc.

Technical Support

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Job Description

About the Role:

The Ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.

What You'll Do:

You will take ownership of customer issues, including; initial troubleshooting, identification of root cause and issue resolution or escalation, identify and escalate priority issues that need immediate attention
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience
Serve as internal and external point of contact on customer escalations and ensure customer issues are being resolved as expediently as possible
You will collect information and document bugs with Sr. TSE and/or Engineering for product issues that are impacting customers
Create the process or troubleshooting documentation in the support of knowledge base.
We believe in pushing creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers

What You'll Need:

3+ years of customer support, technical support, system administration or related customer facing role
Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues
Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment
Ability to learn new technologies quickly
Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)
Ability to work independently with little direct supervision and as a part of a team.
Outstanding analytical and organizational abilities
Ability to remain calm, composed and articulate when dealing with tough customer situations
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

Experience supporting Kernel level security solutions
Experience supporting hybrid environments
Experience supporting security applications such as AV, VPN, Firewall, proxy
Linux troubleshooting experience a plus
Experience with Splunk
Experience with troubleshooting Windows and Mac

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at recruiting@crowdstrike.com.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $70,000 - $115,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:12-30-2026

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