Jobs in the United States

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Added 20 mins ago
Palo Alto Integration Engineer - Mid
VIATEQ Corporation
Washington, DC
VIATEQ Corporation is looking for an experienced Palo Alto Integration Engineer (Mid) to support enterprise network security operations and IT administrative and operational support…
Added 25 mins ago
AI Cybersecurity Architect and Engineer
The Aerospace Corporation
Colorado Springs, CO · El Segundo, CA · Chantilly, VA
…emerging areas is artificial intelligence. We are looking for a AI Cybersecurity Architect and Engineer (Senior Project Engineer – Cyber Security Architecture and Cloud Computing…
Added 35 mins ago
Staff Software Engineer - Backend Networking
Dragos
United States
…people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they…
Added 44 mins ago
Senior DevOps Engineer (NYC)
Zafran Security
Remote, United States
Zafran is looking for a Senior DevOps Engineer to own our US-only production environment end-to-end and lead our growing US DevOps presence. This is a hands-on role combining infrastructure…
Added 53 mins ago
Cloud Security Engineer
PeopleTec, Inc.
HUNTSVILLE, AL
…vulnerability management, DevSecOps, and security automation. The engineer will collaborate with technical teams to develop secure, scalable solutions and transition capabilities into…
Added 1 hour ago
Technical Support
CrowdStrike, Inc.
Remote, United States
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop…
Added 1 hour ago
CrowdStrike Platform Resident Consultant (Remote)
CrowdStrike, Inc.
Remote, United States
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop…
Added 1 hour ago
Senior Information System Security Engineer
ManTech
Norfolk, VA
MANTECH seeks a motivated, career and customer-oriented Senior Information System Security Engineer (ISSE) to join our team in Norfolk, VA. This is a remote position.
Added 1 hour ago
Data Engineer
BOOZ, ALLEN & HAMILTON, INC.
Fort Belvoir, VA
…critical missions? As a systems security and network security engineer, you can identify the information system security engineering needed to assess vulnerabilities and recommend the best…
Added 1 hour ago
Chief Engineer
BOOZ, ALLEN & HAMILTON, INC.
Reston, VA
…fabrics with varying security classifications. As the Chief Engineer, you will directly manage and orchestrate cross-functional engineering teams structured around core DoW-approved Zero…
Added 1 hour ago
BV
OCI Security Consultant
Bright Vision Technologies
Katy, TX
- $100,000 to $150,000 USD / year
We are seeking an experienced Oracle Cloud Security Engineer responsible for designing, implementing, and operating security controls across Oracle Cloud Infrastructure (OCI), Oracle Cloud…
Added 1 hour ago
Sr. QA Software Engineer (ISO 13485)
Prismatik
Irvine, CA
Participates in software risk management activities including cybersecurity risk by collaborating and providing feedback to software development teams.
Added 1 hour ago
Principal Cybersecurity Engineer - Enterprise Security Engineering
Workday, Inc.
GA
As a Principal Cybersecurity Engineer on the Enterprise Security Engineering team, you will serve as a senior technical authority across our corporate endpoint fleet and an architect of our…
Added 1 hour ago
Enterprise Solution Architect
TISTA Science and Technology Corporation
Remote-United States
…architecture decisions improve interoperability, data quality, cybersecurity, resiliency, maintainability, delivery velocity, and readiness for future digital…
Added 1 hour ago
Senior Information Systems Security Engineer (ISSE) II - Tucson, AZ
RTX
United States
Our cybersecurity team is seeking a Senior Information Systems Security Engineer (ISSE) II to support our team 100% onsite at our facility in Tucson, Arizona
Added 1 hour ago
Reliability Network Engineer & Cybersecurity Coordinator
North Star BlueScope Steel, LLC
Delta, OH
The Reliability Network Engineer and Cybersecurity Coordinator is responsible for the design, support, security, and lifecycle management of Operational Technology (OT) infrastructure and…
Added 1 hour ago
Network IT Project Manager
Booz Allen Hamilton_United States
Arlington, VA · Eglin AFB, FL
…careful planning. That’s why we need you, an experienced network engineer who knows how to develop the exact network the DoD needs for the Joint Reprogramming Enterprise…
Added 1 hour ago
N
Sales Engineer
NetScout
Remote, United States
- $200,000 to $220,000 USD / year
The role of the Sales Engineer is to assist the Sales team in reaching the revenue goal by providing quality pre-sales technical support and presentations focused on articulating value to…
Added 2 hours ago
N
Senior Engineer (Electrical Planning and Design), Electrical Engineering
natgridProd
Syracuse, NY
- $119,000 to $140,000 USD / year
National Grid is hiring a Senior Engineer for our Control and Integration department in Syracuse NY.
Added 2 hours ago
Director, Power Innovation
SB Energy
Redwood City, CA · San Diego, CA · Denver, CO · Phoenix, AZ · Austin, TX · San Carlos, CA
…operational, constructability, safety, code and regulatory, cybersecurity, environmental, commercial, financial, supply-chain, bankability, warranty, and implementation perspectives;…
Added 2 hours ago
BV
Connected Systems Engineer
Bright Vision Technologies
Remote, United States
- $130,000 to $180,000 USD / year
Location: 100% Remote (Only Local U.S. Candidates)
Added 2 hours ago
Network Engineer-Secret
Sunayu
Washington, DC
The Senior Network Engineer delivers mission-critical network engineering, infrastructure administration, and cyber security hardening across unclassified (NIPR) and classified (SIPR)…
Added 2 hours ago
LI
Elite Network Engineer
Logicalis, Inc.
United States
- $82,110 to $105,306 USD / year
The Elite Network Engineer is responsible for designing, deploying, managing, and troubleshooting complex network infrastructures across a diverse portfolio of business clients. The…
Added 2 hours ago
Principal Cybersecurity Engineer
Ally Bank
Detroit, MI
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as…
Added 2 hours ago
Sr Advisory Solution Consultant - Identity Security
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…

CrowdStrike, Inc.

Technical Support

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Job Description

About the Role:

The Ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.

What You'll Do:

You will take ownership of customer issues, including; initial troubleshooting, identification of root cause and issue resolution or escalation, identify and escalate priority issues that need immediate attention
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience
Serve as internal and external point of contact on customer escalations and ensure customer issues are being resolved as expediently as possible
You will collect information and document bugs with Sr. TSE and/or Engineering for product issues that are impacting customers
Create the process or troubleshooting documentation in the support of knowledge base.
We believe in pushing creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers

What You'll Need:

3+ years of customer support, technical support, system administration or related customer facing role
Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues
Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment
Ability to learn new technologies quickly
Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)
Ability to work independently with little direct supervision and as a part of a team.
Outstanding analytical and organizational abilities
Ability to remain calm, composed and articulate when dealing with tough customer situations
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

Experience supporting Kernel level security solutions
Experience supporting hybrid environments
Experience supporting security applications such as AV, VPN, Firewall, proxy
Linux troubleshooting experience a plus
Experience with Splunk
Experience with troubleshooting Windows and Mac

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at recruiting@crowdstrike.com.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $70,000 - $115,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:12-30-2026

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