Jobs in the United States

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Added 3 mins ago
OM
VP, Data Engineer
OTC Markets Group Inc
New York, NY
- Up to $180,000 USD / year
OTC Markets Group Inc., operator of premier US financial marketplaces, is seeking a Data Engineer to join our IT Infrastructure team. We’re looking for a talented and driven Data Engineer…
Added 5 mins ago
Product Engineering – Lead System Integrator
Delta Faucet Company
IN
…Company has an opportunity for a Systems Integration Showering Engineer to join our staff. As part of the New Product Development and Integration team, you will be responsible for leading…
Added 11 mins ago
Lead Software Engineer / .NET Full Stack (on-site)
Truist Bank
Atlanta, GA · Raleigh, NC
5. Implements advanced features and enhancements using established coding standards, architectural patterns, and development best practices.
Added 18 mins ago
S
Backend Engineer, Payments
Speak
San Francisco, CA
- $220,000 to $280,000 USD / year
…anchor payments within our platform organization. As the first engineer in this area, you’ll set the architecture, standards, and roadmap for payments at Speak, with a high degree of…
Added 38 mins ago
Project Manager - Traffic Engineering
Kimley-Horn
Reston, VA
Contribute to marketing and business development efforts and have the autonomy to pursue their own passions, leads, and clients
Added 38 mins ago
Senior Engineer - Robotics and Autonomous Systems - Vernova Research
GE Vernova
Niskayuna, NY
The Senior Engineer – Robotics & Autonomous Systems is a senior technical contributor within the Robotics & Computer Vision team at GE Vernova Advanced Research. This role develops advanced…
Added 43 mins ago
Software Engineer
CACI
Colorado Springs, CO · Colorado Springs
CACI is seeking a Software Engineer in support of the Data Transport Product Support Sustainment Logistics Maintenance (DSLM) contract, located in Colorado Springs, Colorado. You will…
Added 43 mins ago
Senior Design Engineer
MCM Engineering
Enoch, UT
Responsible for leading the design, development, and documentation of low- and medium-voltage switchgear and power distribution systems, while providing technical leadership, mentoring…
Added 49 mins ago
Space Orbital Software Engineer, Emerging Talent
Anduril Industries
Costa Mesa, CA
As an Orbital Software Engineer on Space, you will contribute to the architecture and deployment of software solutions that support specific customer missions for on-orbit spacecraft…
Added 1 hour ago
Software Dev Engineer II, NASC Tech
Amazon.com Services LLC
Bellevue, WA
As an engineer on our team, your day could involve designing an event-driven workflow that automatically re-evaluates labor and capacity plans when network demand changes, building agents…
Added 1 hour ago
A
Senior Pump Design Engineer
Actalent
Crawfordsville, IN
- $110,000 to $130,000 USD / year
Job Title: Senior Design EngineerJob DescriptionThe role of Senior Design Engineer involves providing technical leadership and ownership for the design, development, and sustainment of…
Added 1 hour ago
CC
Principal AI Engineer
Continental Casualty Company
Chicago, IL
- $97,000 to $189,000 USD / year
…portfolio teams, and architecture on how to adopt AI-native development practices, evaluate AI-generated code quality, and integrate agentic tooling into existing workflows. Advises on…
Added 1 hour ago
Cyber Analytics Application Engineer
CACI
CYC LINTHICUM HEIGHTS, MD · Linthicum Heights, MD · Linthicum Heights
Job Title: Cyber Analytics Application Engineer
Added 1 hour ago
Product Support Engineer, Altius
Anduril Industries
Atlanta, GA
As a Product Support Engineer at Anduril, you will be a critical individual contributor within our rapidly growing Deployment Engineering team. You will drive the development and…
Added 1 hour ago
D
Pricing & Derived Data - Senior Software Engineer
DRW
Chicago, IL
- $175,000 to $250,000 USD / year
…business. We strive for an environment where developers have the autonomy to pursue business solutions without arbitrary management constraints. We are a group of polyglots and…
Added 1 hour ago
AI Solutions Engineer Lead Senior
The Elevance Health Companies, Inc.
United States
The AI Solutions Engineer Lead Senior(Engineer Lead Senior) is responsible for leading the end to end application system development and maintenance on large complex enterprise wide…
Added 1 hour ago
Product Engineering – Lead System Integrator
Masco
Indianapolis, IN
…Company has an opportunity for a Systems Integration Showering Engineer to join our staff. As part of the New Product Development and Integration team, you will be responsible for leading…
Added 1 hour ago
Senior System Reliability and Safety Engineer
Parry Labs, LLC
Huntsville, AL · Dallas, TX
As a Senior System Reliability and Safety Engineer in our defense industry team, you will play a crucial role in ensuring the reliability, availability and maintainability of our systems,…
Added 1 hour ago
Senior Quality Systems Engineer, Compliance & Auditing
Anduril Industries
Fort Collins, CO
…competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not…
Added 1 hour ago
Radar Quality Systems Engineer
Anduril Industries
Fort Collins, CO
…competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not…
Added 1 hour ago
Product Sourcing Engineer
Anduril Industries
Quincy, MA
The Product Sourcing Engineer drives the strategic supply network development and cost management of Anduril’s product hardware across their lifecycles, by collaborating with suppliers and…
Added 1 hour ago
Project Engineer I
Honeywell
Houston, TX
By partnering to meet emerging demands, we can prepare for a better future for all of us. As a Project Engineer in the Performance Materials and Technology industry, you will be responsible…
Added 1 hour ago
Senior Software Engineer
Alder
Newton, MA
…intelligent applications at an e-commerce-level scale, AI-augmented development speed, and product-driven engineering excellence. We’re small, ambitious, and moving fast and we’re looking…
Added 2 hours ago
Full-stack Engineer 4 (Manager, IC )
Capital One
McLean, VA
…customers manage their daily finances. Operating with high autonomy, this full-stack team builds elevated, reliable software, including smart merchant updates and seamless card-on-file…
Added 2 hours ago
B
Senior Staff Data Engineer
Biohub
NY · Redwood City, CA
- $270,000 to $300,000 USD / year
…sourcing and implementation for data supporting AI research and development. Our goal is to maximize the speed, agility, and capability of biological AI research by connecting public data…

CrowdStrike, Inc.

Technical Support

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Job Description

About the Role:

The Ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.

What You'll Do:

You will take ownership of customer issues, including; initial troubleshooting, identification of root cause and issue resolution or escalation, identify and escalate priority issues that need immediate attention
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience
Serve as internal and external point of contact on customer escalations and ensure customer issues are being resolved as expediently as possible
You will collect information and document bugs with Sr. TSE and/or Engineering for product issues that are impacting customers
Create the process or troubleshooting documentation in the support of knowledge base.
We believe in pushing creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers

What You'll Need:

3+ years of customer support, technical support, system administration or related customer facing role
Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues
Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment
Ability to learn new technologies quickly
Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)
Ability to work independently with little direct supervision and as a part of a team.
Outstanding analytical and organizational abilities
Ability to remain calm, composed and articulate when dealing with tough customer situations
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

Experience supporting Kernel level security solutions
Experience supporting hybrid environments
Experience supporting security applications such as AV, VPN, Firewall, proxy
Linux troubleshooting experience a plus
Experience with Splunk
Experience with troubleshooting Windows and Mac

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at recruiting@crowdstrike.com.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $70,000 - $115,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:12-30-2026

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