Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Senior Lead Software Engineer - Network Infrastructure and Automation
Nightwing
Annapolis Junction, MD
As a Senior Lead Software Engineer at Nightwing, you will be responsible for creating network infrastructure and automation systems that operate at scale, maintain reliability under…
Added 1 min ago
Senior Enterprise Engineer - Salesforce Platform (EAA - STP)
Coinbase
Annapolis, MD
…account management, and billing workflows. As a Senior Enterprise Engineer on this team, you'll design and deliver scalable, secure CRM and billing solutions while integrating Salesforce…
Added 1 min ago
O
Sr Software Engineer - Cloud Automation & AI Systems
Oracle
Annapolis, MD
- $89,200 to $209,500 USD / year
Software Engineer 3 – Cloud Automation & AI Systems
Added 1 min ago
Sr. Machine Learning Engineer (Remote)
CrowdStrike
Annapolis, MD
CrowdStrike is looking for a Sr. Machine Learning Engineer to join our growing AIDR Engineering Team. You will provide engineering support and solutions to a data science group focused on…
Added 1 min ago
O
Principal AI Agent / Software Engineer- Nashville
Oracle
Annapolis, MD
- $114,600 to $234,600 USD / year
This role requires a proven engineer who can translate ambiguous product and platform goals into durable technical strategy, lead multi-team execution without direct authority, and remain…
Added 1 min ago
AT
Site Reliability Engineer II
Akamai Technologies, Inc.
Annapolis, MD
- $95,000 to $171,000 USD / year
…IPSec Gateway services. You'll work with software engineering, product, and operations teams to ship dataplane and control-plane changes safely across a global fleet. You will run release…
Added 1 min ago
Senior Site Reliability Engineer
Proofpoint
Baltimore, MD
As a Senior Site Reliability Engineer at Proofpoint you will develop a deep understanding of the various services
Added 2 mins ago
SI
Staff Security Engineer, Identity Access Management
Snap Inc.
Los Angeles, CA · Palo Alto, CA · San Diego, CA · Bellevue, WA
- $213,000 to $377,000 USD / year
We’re looking for a Staff Security Engineer to serve as the technical lead for SnapIAM, Snap’s identity and access management platform. SnapIAM provides a centralized platform for managing…
Added 2 mins ago
SI
Application Engineer, CRM Technology, Level 4
Snap Inc.
Los Angeles, CA · Seattle, WA · San Francisco, CA · Palo Alto, CA · Austin, TX · NY
- $133,000 to $235,000 USD / year
We're looking for an Application Engineer to join Team Snapchat! As a member of the CRM Technology team, you will build applications and platforms that support Snap's advertising business,…
Added 8 mins ago
Principal Software Engineer
Pearson
Hoboken, NJ
Security and stability for the applications you own. That covers runtime and framework upgrades, vulnerability and penetration test remediation, secure data handling, and disaster recovery…
Added 8 mins ago
O
Senior Software Engineer - AI Oversight
OpenMined
Remote, United States
- $125,000 to $220,000 USD / year
As a Senior Software Engineer, reporting to the Technical Lead Manager, AI Oversight, you'll build core parts of this system and the products on top of it. You'll also work directly with…
Added 10 mins ago
Senior Software Engineer, Release
Anduril Industries
Seattle, WA · Costa Mesa, CA
…development lifecycle and production pipelines. As a Software Engineer on this team, you will be instrumental in ensuring the quality, traceability, and rapid deployment of our software…
Added 10 mins ago
Senior Software Engineer, Release
Anduril Industries
Costa Mesa, CA
…development lifecycle and production pipelines. As a Software Engineer on this team, you will be instrumental in ensuring the quality, traceability, and rapid deployment of our software…
Added 14 mins ago
SI
Security Governance Engineer - Secure, Build & Change
Salesforce, Inc.
WA · VA · CA
- $117,200 to $194,200 USD / year
As a Sr. Security Governance Engineer, you'll translate enterprise security policies, regulatory requirements, and risk expectations into measurable, technically actionable controls. You'll…
Added 14 mins ago
SI
Software Engineer
Salesforce, Inc.
CO
- $117,200 to $176,700 USD / year
Contentful is looking for a Software Engineer to join our Applied AI product line with a primary focus on Marketplace. In this role, you will help build, maintain, and grow the systems,…
Added 18 mins ago
Senior Staff Backend Software Engineer, Grid Applications
Tapestry
Mountain View, CA
…machine learning experts, power systems domain experts, and product managers across several different teams to plan, coordinate, and integrate your…
Added 27 mins ago
WI
(USA) Principal, Software Engineer, Information Security
Walmart Inc.
United States
- $110,000 to $220,000 USD / year
The Principal Software Engineer, Information Security, leads the design and implementation of secure, scalable software solutions aligned with business objectives. This role requires…
Added 27 mins ago
WI
(USA) Principal, Software Engineer, Information Security
Walmart Inc.
United States
- $110,000 to $220,000 USD / year
As a Principal Software Engineer in Information Security, you will lead the design and implementation of secure, scalable software solutions that align with business objectives. This role…
Added 28 mins ago
Technical Product Owner Commercial Analytics
Bridgenext
UNAVAILABLE
At Bridgenext, we engineer Growth Operating Systems. Most enterprises have spent millions on their revenue stack and still aren't seeing the growth they expected.They have tools that…
Added 31 mins ago
Platform Experience Product Manager
Vertex, Inc.
Remote, United States
This individual will partner closely with Engineering, UX, Architecture, and Product teams to translate business and customer requirements into engineer-ready specifications and deliver a…
Added 33 mins ago
O
Principal AI Agent / Software Engineer- Nashville
Oracle
Concord, NH
- $114,600 to $234,600 USD / year
This role requires a proven engineer who can translate ambiguous product and platform goals into durable technical strategy, lead multi-team execution without direct authority, and remain…
Added 33 mins ago
Staff Software Development Engineer – iOS
CVS Shared Services Resources LLC
Remote, United States
…a highly skilled and innovative Staff Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers the opportunity to drive…
Added 36 mins ago
Senior Software Engineer, Marketing Technology
Airbnb
San Francisco, CA
…platform and measurement capabilities to enable marketing and product teams to engage with our customers effectively. Every day, millions of Airbnb customers are reached via our streamlined…
Added 40 mins ago
Chief Engineer, USMC
Anduril Industries
Irvine, CA
Portfolio technical authority. Serve as Chief Engineer for Air Defense's U.S. Marine Corps programs. Own system architecture, integration strategy, fielding readiness, and sustainment…
Added 42 mins ago
Software Engineer (Back-end)
Cisco Systems, Inc.
Seattle, WA
…that raise the team's engineering standards. Collaborate with Product Managers, designers, frontend engineers, and adjacent backend teams to ship cohesive solutions. Mentor junior engineers…

CrowdStrike, Inc.

Technical Support

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Job Description

About the Role:

The Ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.

What You'll Do:

You will take ownership of customer issues, including; initial troubleshooting, identification of root cause and issue resolution or escalation, identify and escalate priority issues that need immediate attention
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience
Serve as internal and external point of contact on customer escalations and ensure customer issues are being resolved as expediently as possible
You will collect information and document bugs with Sr. TSE and/or Engineering for product issues that are impacting customers
Create the process or troubleshooting documentation in the support of knowledge base.
We believe in pushing creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers

What You'll Need:

3+ years of customer support, technical support, system administration or related customer facing role
Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues
Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment
Ability to learn new technologies quickly
Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)
Ability to work independently with little direct supervision and as a part of a team.
Outstanding analytical and organizational abilities
Ability to remain calm, composed and articulate when dealing with tough customer situations
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

Experience supporting Kernel level security solutions
Experience supporting hybrid environments
Experience supporting security applications such as AV, VPN, Firewall, proxy
Linux troubleshooting experience a plus
Experience with Splunk
Experience with troubleshooting Windows and Mac

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at recruiting@crowdstrike.com.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $70,000 - $115,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:12-30-2026

Apply About employer

Report this job