Jobs in the United States

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ServiceNow Engineer
UnitedHealth Group
Eden Prairie, MN
As a Software Engineer within Optum Technology, you will be part of a high-performing team dedicated to driving enterprise service management modernization and delivering innovative,…
Added 1 min ago
HI
Senior Data Engineer
Hunter Industries Brand
Remote, United States
- $115,000 to $145,000 USD / year
Hunter Industries is seeking a Senior Data Engineer who designs, develops, and maintains enterprise data systems and pipelines that enable the organization to use data as a strategic asset.…
Added 3 mins ago
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Software Support Engineer
Actalent
Waukesha, WI
- $33 to $40 USD / hour
We are seeking a Software Implementation Engineer to support the installation, configuration, testing, and ongoing support of proprietary software and integrated systems. This is a…
Added 3 mins ago
A
Senior PCB Layout Engineer
Actalent
Waukesha, WI
- $50 to $75 USD / hour
…high-speed printed circuit board layout for an Intel-based compute platform, taking complex designs from schematic handoff through fabrication release using Cadence Allegro. You will…
Added 4 mins ago
Senior Data Analyst
Marsh Agency LLC
Remote, United States
…more about what makes us different and how you can thrive as a Platform Engineer at…
Added 4 mins ago
Systems & Network Engineer
Suntec Concrete, Inc.
Phoenix, AZ
Administer the desk phone platform, including call routes, extensions, and system updates
Added 5 mins ago
BV
Atlassian Solutions Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Atlassian Solutions Engineer to implement, configure, integrate, or support enterprise platforms and business applications. The work combines process…
Added 5 mins ago
BV
Fremont / East Bay
Bright Vision Technologies
Fremont / East Bay, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Data Quality Engineer to design, build, validate, and support data solutions that make trusted information available for enterprise operations,…
Added 12 mins ago
Principal Security Engineer
Crux AI
Palo Alto, CA
You will be the first security engineer at Crux and the architect of how our platform protects customer workloads, from hardware root of trust to the tenant boundary. Reporting within our…
Added 14 mins ago
Cloud Java Backend Engineer
SCI SOLUTIONS GLOBAL
Jersey City, NJ
Cloud Java Backend Engineer – Distributed Data Platforms
Added 15 mins ago
Fullstack Software Engineer II, Rebates
Conga
Houston, TX
The Full Stack Software Engineer II builds and improves Conga's Rebates platform, a core part of how our customers manage rebate programs and calculate results from their transaction data.…
Added 17 mins ago
Senior iOS Engineer - Identity & Access Management
onX
Missoula, MT · Austin, TX · Bozeman, MT · Denver, CO · Minneapolis, MN · Portland, OR · Salt Lake City, UT · Seattle, WA
onX is seeking a Senior iOS Engineer who will contribute to meaningful, real-world outcomes that have a lasting impact for customers and the business. In this role, as part of the Identity…
Added 17 mins ago
Senior Android Engineer - Identity & Access Management
onX
Missoula, MT · Austin, TX · Bozeman, MT · Denver, CO · Minneapolis, MN · Portland, OR · Salt Lake City, UT · Seattle, WA
onX is seeking a Senior Android Engineer who will contribute to meaningful, real-world outcomes that have a lasting impact for customers and the business. In this role, as part of the…
Added 21 mins ago
K
Senior Backend Software Engineer
Kforce
Brooklyn, NY
- $49 to $59 USD / hour
We're looking for an experienced Senior Backend Software Engineer to help build and improve a high-scale platform supporting machine learning applications in production. This is a hands-on…
Added 21 mins ago
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Senior SQL Server / SSIS Engineer
Kforce
Minneapolis, MN
- $47 to $64 USD / hour
We are seeking a Senior SQL Server/SSIS Engineer to support the transition and stabilization of a mission-critical financial application as ownership moves into the Technology organization.…
Added 22 mins ago
Sr. Data Center Operations (DCO) Engineer-Federal
Zscaler
Remote, United States
…efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and…
Added 23 mins ago
RH
Staff Software Engineer, AI
Robert Half
Minneapolis, MN
- $175,000 to $250,000 USD / year
We are looking for a Staff Software Engineer, AI to help build the core platform that powers enterprise-grade intelligent agents in Minneapolis, Minnesota. In this role, you will tackle…
Added 24 mins ago
Software Engineer Internship – AI Platform Team
Wellmark, Inc.
Des Moines, IA
What’s the AI Platform, Enterprise AI Services, and Data Engineering teams?
Added 26 mins ago
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Senior Backend Software Engineer, AI Observability & Evals Platform (NYC)
LangChain
New York, NY
- $180,000 to $240,000 USD / year
We are looking for a Senior Backend Engineer to join us. In this role you will be building the backend systems that power LangChain’s observability and evals platform. You will work on the…
Added 26 mins ago
Co-op - Full-Stack Life Sciences Engineer
LCA Lab. Corp. of America
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Labcorp is seeking a Full-Stack Life Sciences Software Engineer Co-op to join our Office of the Chief AI Officer (CAIO) Team located in Burlington, NC or Durham, NC with the flexibility of…
Added 28 mins ago
Robotics Engineer (Perception)
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…this very spirit that drives us to build a robotic machinery platform, delivering a service that brings unprecedented efficiency, productivity, and cost to farmers. Join our fast-growing,…
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*Engineering Lead Analyst - CONVERSION*
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Added 34 mins ago
Project Manager – Site Network Delivery
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Controls Engineer
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Added 37 mins ago
Staff IAM Engineer - Ping Identity and Directory Services
CVS Health
Work at Home, TX · Work At Home, AK · Work At Home, AL · Work At Home, AR · Work At Home, AZ · Work At Home, CA · Work At Home, CO · Work At Home, CT · Work At Home, DC · Work At Home, DE · Work At Home, FL · Work At Home, GA · Work At Home, HI · Work At Home, IA · Work At Home, ID · Work At Home, IL · Work At Home, IN · Work At Home, KS · Work At Home, KY · Work At Home, LA · Work At Home, MA · Work At Home, MD · Work At Home, ME · Work At Home, MI · Work At Home, MN · Work At Home, MO · Work At Home, MS · Work At Home, MT · Work At Home, NC · Work At Home, ND · Work At Home, NE · Work At Home, NH · Work At Home, NJ · Work At Home, NM · Work At Home, NV · Work At Home, NY · Work At Home, OH · Work At Home, OK · Work At Home, OR · Work At Home, PA · Work At Home, RI · Work At Home, SC · Work At Home, SD · Work At Home, TN · Work At Home, UT · Work At Home, VA · Work At Home, VT · Work At Home, WA · Work At Home, WI · Work At Home, WV · Work At Home, WY
As a Senior IAM Engineer, you will support and enhance enterprise Identity and Access Management (IAM) platforms, including Ping Identity, LDAP directory services, and authentication…

CrowdStrike, Inc.

Technical Support

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Job Description

About the Role:

The Ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.

What You'll Do:

You will take ownership of customer issues, including; initial troubleshooting, identification of root cause and issue resolution or escalation, identify and escalate priority issues that need immediate attention
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience
Serve as internal and external point of contact on customer escalations and ensure customer issues are being resolved as expediently as possible
You will collect information and document bugs with Sr. TSE and/or Engineering for product issues that are impacting customers
Create the process or troubleshooting documentation in the support of knowledge base.
We believe in pushing creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers

What You'll Need:

3+ years of customer support, technical support, system administration or related customer facing role
Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues
Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment
Ability to learn new technologies quickly
Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)
Ability to work independently with little direct supervision and as a part of a team.
Outstanding analytical and organizational abilities
Ability to remain calm, composed and articulate when dealing with tough customer situations
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

Experience supporting Kernel level security solutions
Experience supporting hybrid environments
Experience supporting security applications such as AV, VPN, Firewall, proxy
Linux troubleshooting experience a plus
Experience with Splunk
Experience with troubleshooting Windows and Mac

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at recruiting@crowdstrike.com.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $70,000 - $115,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:12-30-2026

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