Remote jobs in the United States

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Added 2 mins ago
Automation Test Engineer - 6568322
Accenture Flex LLC Company
Remote, United States
…will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once…
Added 4 mins ago
Principal Forward-Deployed Engineer
Docusign
Remote, United States
…over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes…
Added 4 mins ago
Principal Forward-Deployed Engineer
Docusign
Remote, United States
…over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes…
Added 9 mins ago
Cybersecurity Staff Engineer | AI Security
The Home Depot
Remote, United States
This engineer owns runtime protection for The Home Depot's agentic and AI traffic: the AI gateway, Prisma AIRS AI Runtime Security, Google Model Armor and the Koi integration.
Added 20 mins ago
Software Engineer, Infrastructure Engineering
Reddit
Remote, United States
Added 23 mins ago
BI Analyst
PrePass
Remote, United States
Stakeholder Collaboration & Process Improvement
Added 25 mins ago
Staff Site Reliability Engineer
Veeam Software
Remote, United States
…product delivery safe and fast. As a Staff Site Reliability Engineer, you’ll lead by building reliable-by-default platforms, tooling, and patterns that product teams adopt at scale. You…
Added 30 mins ago
Lead Supplier Quality Engineer - Metallic Powders & Melting
General Electric Company
Remote, United States
Supplier Quality Engineer for Aerospace Forgings, Mill Melting, & Conversion Process. This role is for people with a solid foundation in the Melting, Conversion, or Forgings processes, who…
Added 31 mins ago
SC
Clinical Systems Analyst
Seattle Children's Hospital
Remote, United States
- $82,736 to $124,104 USD / year
…application implementations, including one or more of the following: process evaluation and documentation; participation in the development of prototype design and build; testing; and…
Added 31 mins ago
SC
Clinical Systems Analyst Automation and Devices
Seattle Children's Hospital
Remote, United States
- $82,736 to $124,104 USD / year
…application implementations, including one or more of the following: process evaluation and documentation; participation in the development of prototype design and build; testing; and…
Added 39 mins ago
BV
Atlassian Solutions Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Atlassian Solutions Engineer to implement, configure, integrate, or support enterprise platforms and business applications. The work combines process…
Added 1 hour ago
Senior Software Engineer (Runtimes)
HeroDevs, Inc.
Remote, United States
We are seeking a Senior Software Engineer to join our Never-Ending Support (NES) team. This role is specifically focused on developing and proving out new product lines in our runtimes. You…
Added 1 hour ago
Lead Industrial Engineer - Supply Chain Operations
Target Enterprise Inc
Remote, United States
As a Lead Industrial Engineer in Supply Chain Operations, you will act as a technical leader responsible for enhancing overall business performance through the deployment of Engineered…
Added 1 hour ago
IG
INTL - SDET
Insight Global
Remote, United States
- From $28 USD / hour
Our client is looking for an experience Software Engineer in Test to join their backend services team. Referred to as the Enhancements team, this team touches all the services that don't…
Added 1 hour ago
SC
Senior Software Engineer, Pioneer Desktop
SewerAI Corporation
Remote, United States
- $150,000 to $205,000 USD / year
We're looking for a Senior Software Engineer to develop Pioneer Desktop alongside the Truck team lead. It's an Electron app: our React web app, Pioneer, runs inside a desktop shell that…
Added 1 hour ago
Applications Engineer
Onterris Payroll, LLC
Remote, United States
We're looking for an Applications Engineer who will be responsible for developing water treatment solutions that align with the customer’s needs and the defined sales strategy to create a…
Added 1 hour ago
CS
26-124 Research Data Engineer/Statistical Programmer Part-time
Colorado State University
Remote, United States
- Part-time
…Survey (QRS) project seeks a part-time (70% FTE) Research Data Engineer or Statistical Programmer to develop and maintain a reproducible data-management system for surveys of public…
Added 1 hour ago
Principal Radar Systems Engineer
STR
Remote, United States
…into users’ hands and is seeking a Principal Radar Systems Engineer to support/lead the architecting, design, development, and implementation of radar systems that meet challenging customer…
Added 1 hour ago
Tech Lead Engineer
Elite Technology
Remote, United States
As a Tech Lead Engineer, you are a senior technical leader responsible for driving the successful execution of Elite’s product and platform roadmap. You combine deep hands-on engineering…
Added 1 hour ago
DA
Senior Lead Electrical Engineer, Mission Critical
DLB Associates
Remote, United States
- $160,000 to $230,000 USD / year
Position Title: Senior Lead Electrical Engineer, Mission Critical
Added 1 hour ago
DA
Senior Lead Electrical Engineer, Datacenter
DLB Associates
Remote, United States
- $160,000 to $230,000 USD / year
Position Title: Senior Lead Electrical Engineer, Datacenter
Added 1 hour ago
DA
Lead Electrical Engineer, Mission Critical
DLB Associates
Remote, United States
- $138,000 to $184,000 USD / year
The Lead Electrical Engineer, Mission Critical will have the opportunity to collaborate with all design staff and oversee full cycle electrical design activities. This person will work as…
Added 1 hour ago
DA
Lead Electrical Engineer, Datacenter
DLB Associates
Remote, United States
- $138,000 to $184,000 USD / year
The Lead Electrical Engineer, Datacenter will have the opportunity to collaborate with all design staff and oversee full cycle electrical design activities. This person will work as part of…
Added 1 hour ago
Staff Software Engineer - Cloud Services
Agiloft
Remote, United States
…software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With…
Added 1 hour ago
QA Engineer - Ostro
Veeva
Remote, United States
We are seeking a detail-oriented QA Engineer who seamlessly bridges manual precision with automated efficiency. As a disciplined, self-starting problem solver, you take full ownership of…

CrowdStrike, Inc.

Technical Support

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Job Description

About the Role:

The Ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.

What You'll Do:

You will take ownership of customer issues, including; initial troubleshooting, identification of root cause and issue resolution or escalation, identify and escalate priority issues that need immediate attention
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience
Serve as internal and external point of contact on customer escalations and ensure customer issues are being resolved as expediently as possible
You will collect information and document bugs with Sr. TSE and/or Engineering for product issues that are impacting customers
Create the process or troubleshooting documentation in the support of knowledge base.
We believe in pushing creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers

What You'll Need:

3+ years of customer support, technical support, system administration or related customer facing role
Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues
Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment
Ability to learn new technologies quickly
Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)
Ability to work independently with little direct supervision and as a part of a team.
Outstanding analytical and organizational abilities
Ability to remain calm, composed and articulate when dealing with tough customer situations
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

Experience supporting Kernel level security solutions
Experience supporting hybrid environments
Experience supporting security applications such as AV, VPN, Firewall, proxy
Linux troubleshooting experience a plus
Experience with Splunk
Experience with troubleshooting Windows and Mac

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at recruiting@crowdstrike.com.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $70,000 - $115,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:12-30-2026

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