Remote jobs in the United States

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Added 5 mins ago
Senior Software Engineer – Backend
Marriott
Remote, United States
As a Senior Software Engineer – Backend at Marriott, you will design, develop, and support scalable, secure, and high-performance backend services that power Marriott’s global digital…
Added 21 mins ago
Staff Software Engineer, Fullstack (Card Experiences)
Affirm
Remote, United States
…rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call…
Added 26 mins ago
Sr SW Design Quality Assurance Engineer
Dexcom
Remote, United States
The Senior Software Design Assurance (Sr Software Design Quality) Engineer provides technical support and guidance to Software teams to ensure conformance to software development process…
Added 30 mins ago
Systems Engineer I
Robert Half Inc.
Remote, United States
Robert Half is seeking a Systems Engineer I who, as part of a team, will operate key controls and respond to needs within Robert Half's Azure and AWS cloud computing infrastructure with a…
Added 31 mins ago
Senior Sales Engineer
Zenity
Remote, United States
Support technical validation, including security reviews, architecture discussions, and objection handling
Added 31 mins ago
Senior Sales Engineer
Zenity
Remote, United States
Support technical validation, including security reviews, architecture discussions, and objection handling
Added 31 mins ago
Senior Sales Engineer
Zenity
Remote, United States
Support technical validation, including security reviews, architecture discussions, and objection handling
Added 36 mins ago
Forward Deployed Engineer
Accellor
Remote, United States
We are looking for Forward Deployed Engineer to advance how software is designed, built, tested, and delivered using frontier AI models and coding agents.
Added 37 mins ago
U
Lead Presales Value Consultant
UKG
Remote, United States
- $160,000 USD / year
As a Value Engineer, you will help prospects and customers understand the business value of UKG products and services. You will use research, interviews, discovery, operational data, and…
Added 57 mins ago
Lead Performance Drilling Engineer
USC3 BP America Prod Co (EP)
Remote, United States
The Performance Drilling Engineer will work with engineering and field execution teams to design and execute safe, technically sound, and cost-effective drilling projects. Performance…
Added 1 hour ago
Senior Systems Engineer
WRA, Inc.
Remote, United States
We’re hiring a Senior Systems Engineer as WRA builds its new internal IT & Cybersecurity functions. We are actively transitioning from an MSP model to a fully in-house model, and this role…
Added 1 hour ago
VI
AI Technical Lead
VeilSun, Inc.
Remote, United States
- $115,000 to $140,000 USD / year
Partner with the Solution Engineer during the handoff from sales so technical design and estimates carry into delivery intact.
Added 1 hour ago
CM
Cloud Platform Engineer I
Centene Management Company LLC
Remote, United States
- $30.58 to $55.09 USD / hour
The Cloud Platform Engineer I is a position for a motivated developer who will be joining our engineering team and help design, develop, and operationalize AI-enabled applications and…
Added 1 hour ago
Partner Solutions Engineer US, Splunk
Cisco Systems, Inc.
Remote, United States
The application window is expected to close on: 12/03/2026This role can be preformed anywhere US
Added 1 hour ago
Cybersecurity Senior Engineer | AI Security
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
This engineer advises on the security posture of AI models, AI bills of materials and SaaS agents at The Home Depot, from pre-production scanning through post-production remediation.
Added 1 hour ago
Cybersecurity Senior Analyst | AI Security
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
Support platform hardening by turning test results into clear remediation guidance.
Added 1 hour ago
Senior AI Engineer (Casualty / Claims Intelligence)
CCC Intelligent Solutions Inc.
Remote, United States
As a Senior AI Engineer, you'll own agents end to end within a problem area, from the first prototype to measured performance in production. You'll join a new engineering group at CCC…
Added 1 hour ago
Director of Engineering
Pennant Services, Inc.
Remote, United States
At Pennant, our culture is our competitive advantage. We support a growing network of independently operated healthcare companies while empowering local leaders to make a meaningful impact…
Added 1 hour ago
IG
Sr. DevOps Engineer - GCP
Insight Global
Remote, United States
- From $68 USD / hour
We are seeking a Senior DevOps Engineer with strong Google Cloud Platform (GCP) experience to design, implement, automate, and support scalable cloud infrastructure. This role will work…
Added 2 hours ago
Software Engineer I
TASL TaxAct Admin Services, LLC
Remote, United States
…maintenance, troubleshooting, feature development, and technical support for our content and SEO teams. We need someone experienced enough to identify problems, determine the right…
Added 2 hours ago
Staff Software Development Engineer – iOS
CVS Shared Services Resources LLC
Remote, United States
…a highly skilled and innovative Staff Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers the opportunity to drive…
Added 2 hours ago
Principal Forward-Deployed Engineer
Docusign
Remote, United States
…setup, and AI enablement while building trusted relationships to support long-term engagement…
Added 2 hours ago
Principal Forward-Deployed Engineer
Docusign
Remote, United States
…setup, and AI enablement while building trusted relationships to support long-term engagement…
Added 2 hours ago
Senior IT Systems Engineer
ExtraHop
Remote, United States
We are seeking a Sr. IT Systems Engineer to ensure the 24x7 availability and performance of our infrastructure through secure, scalable cloud solutions and automation. This is a hybrid…
Added 2 hours ago
Cybersecurity Senior Analyst | AI Security
The Home Depot
Remote, United States
Support platform hardening by turning test results into clear remediation guidance.

CrowdStrike, Inc.

Technical Support

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Job Description

About the Role:

The Ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.

What You'll Do:

You will take ownership of customer issues, including; initial troubleshooting, identification of root cause and issue resolution or escalation, identify and escalate priority issues that need immediate attention
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience
Serve as internal and external point of contact on customer escalations and ensure customer issues are being resolved as expediently as possible
You will collect information and document bugs with Sr. TSE and/or Engineering for product issues that are impacting customers
Create the process or troubleshooting documentation in the support of knowledge base.
We believe in pushing creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers

What You'll Need:

3+ years of customer support, technical support, system administration or related customer facing role
Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues
Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment
Ability to learn new technologies quickly
Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)
Ability to work independently with little direct supervision and as a part of a team.
Outstanding analytical and organizational abilities
Ability to remain calm, composed and articulate when dealing with tough customer situations
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

Experience supporting Kernel level security solutions
Experience supporting hybrid environments
Experience supporting security applications such as AV, VPN, Firewall, proxy
Linux troubleshooting experience a plus
Experience with Splunk
Experience with troubleshooting Windows and Mac

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at recruiting@crowdstrike.com.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $70,000 - $115,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:12-30-2026

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