About Crossroads Crossroads Church is a growing multi-site, interdenominational church. Our sites are currently located in Ohio and Kentucky, with plans to expand to additional cities. We also have an online presence that serves thousands of people who aren’t located near one of our physical sites.
We believe the story of Jesus' redemption is the greatest story ever told, and that's why we embrace creativity, adventure, authenticity, and tenacity to share this story with the world.
Our desire is to model our staff and church community after the church in Revelation, where people of all nations, tribes, and tongues are worshiping and working together. We’re not there yet, but it’s what we’re working toward with every hire and every person who walks through our doors.
Job Summary Reporting to the Director of Studio, this role is responsible for leading administrative functions and projects that advance Studio ministry, including project coordination, team communication, volunteer leadership, and operational execution. This role partners closely with Studio leaders to ensure projects, events, and administrative processes are completed effectively and on time. Many functions are accomplished through leading and developing volunteers, requiring the ability to cast vision, build relationships, and create clarity around how each responsibility contributes to the broader Crossroads mission. The ideal candidate is highly organized, proactive, detail-oriented, and able to manage multiple priorities while developing and caring for people.
In addition to supporting the broader Studio team, this role serves as a key operational partner by coordinating projects, managing administrative and financial processes, maintaining team systems, and ensuring teams have the tools, information, and resources needed to execute their work effectively.
Principal Duties and Responsibilities
- Provide administrative support to the Director of Studio, including calendar and email management, scheduling, and prioritizing communications.
- Organize meetings, including agendas, materials, follow-up items, and action tracking.
- Prepare and submit expense reports and assist with travel planning, reservations, and itineraries.
- Track important deadlines and proactively anticipate leadership needs to improve efficiency and organization.
- Oversee Studio financial and administrative processes, including invoice coding, credit card reconciliations, vendor setup, and monthly financial reporting.
- Serve as the primary Studio contact for Accounts Payable and Papersave, helping resolve invoice questions, troubleshoot issues, and ensure accurate and timely processing.
- Maintain Studio team systems and communications, including team calendars, prayer lists, distribution lists, employee updates, and contractor security access.
- Manage logistics for Studio meetings, gatherings, and celebrations, including scheduling, room reservations, catering, and other event needs.
- Foster Studio culture and team engagement through event planning, team recognition, swag management, and maintaining shared team supplies.
Education Requirements Bachelor-level degree or equivalent college experience preferred
Skill Requirements
- Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
- Excellent attention to detail and accuracy.
- Strong written and verbal communication skills.
- Proactive problem-solver who anticipates needs, takes initiative, and follows through independently.
- Ability to handle confidential information with discretion and professionalism.
- Proficiency with Microsoft Office and/or Google Workspace.
- Ability to learn and navigate financial, project management, and administrative systems.
- Strong interpersonal skills and a collaborative, service-oriented mindset.
- Ability to work independently while balancing the needs of multiple leaders and team members.
Physical Requirements
Scheduling/Travel Requirements
- In Oakley, Cincinnati Office working is preferred.
- Travel outside of Cincinnati is rare but possible.
- Expected to work outside of “normal” schedule for All Hands on Deck high-impact events (Holy Week/Easter, Super Bowl, Christmas, others as needed), participate in all-staff meetings, Day of Solitude, offsites, etc.
Crossroads Staff Qualities
Qualities all staff teammates should exhibit:
- Mission Oriented: Committed to the Crossroads mission and expectations in the staff “I Promise” document, including using the Bible as the ultimate standard of truth, practicing spiritual disciplines, tithing, and pursuing personal purity.
- Availability: Expected to work outside of “normal” schedule for All Hands on Deck high-impact events (Holy Week/Easter, Super Bowl, Christmas, others as needed), participate in all-staff meetings, day of solitude, offsites, etc.
- Authenticity: Communicates clearly, directly, and honestly, even under stress, and does so with a sustained positive attitude and demeanor.
- Personal Leadership: Envisions, energizes, and enables others to operate at full potential.
- Collaborative Self-starter: Thrives as an individual contributor and works well on a team.
- Proactive Problem Solver: Takes initiative to understand departmental objectives, adapts to changing and fluid environments, and proactively solves problems.
- Humility: Puts others above self and takes ownership of mistakes.
- Learner: Desires growth and learning from others.
- Flexibility: Able to quickly shift between projects as organizational direction and needs change, able to successfully balance competing priorities.
Crossroads Church is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.