Calibration Technician

At Cross Company, we don’t just show up for work - we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, precision measurement, and more that keeps the world’s manufacturers moving. We operate on the principle of Servant Leadership: we hire smart, driven people and then get out of their way so they can do what they do best. When you join the Cross team, you aren't just an employee; you’re an owner-associate in a stable, transparent, and high-performance environment where your voice truly matters.

Technician Benefits:

• Company vehicle and gas card
• Technician bonus plan
• Employee Benefits:
• Medical, Dental, Vision after 30 days of employment
• 3 weeks of accrued PTO
• 401K and ESOP (employee stock ownership plan)
• & more!

Job Summary:

Calibration Technicians work mostly on their own in the field to calibrate and / or repair customer’s industrial scales or precision measurement instruments. Candidates must have strong computer skills, be in good physical condition, enjoy solving technical problems and being part of a team. Upon completion of calibration, the service tech enters data into calibration software and creates a Certificate of Calibration for the customer. They may work some overtime and weekend hours.

Essential Functions:

• Calibration encompassing the following core disciplines: Temperature, Pressure, Flow, Vibration, Mass, Electrical, Electronics, Time, Torque, Force and Dimension. Additional training will be provided post-hire as needed.
• Support provided to the heavy capacity scale side of the business is required as well - maintenance, calibration and / or repair. Additional training will be provided post-hire as needed.
• Prepare for all on-sites as assigned by Lead Tech or Service Manager; this includes reviewing equipment lists, procedures, specifications, and ensuring proper standards are selected for work assigned.
• Person must ensure he/she has calibration stickers, PMD work orders, worksheets, tags, cleaning supplies, directions, customer contact information and survey cards; downloading customer information to an on-site laptop may be required.
• Person must ensure all company issued tools and property are in proper working order and in calibration.
• Perform clerical work associated with calibration activities including certificates of calibration. Must provide the original data worksheet for final inspection by Quality.
• Perform quality inspection of calibrated equipment as approved by the Quality Manager.
• All certificates for equipment calibrated on-site and in house shall be completed in a timely manner (within 48 hours of job completion.)
• Keep in good order all tools and equipment, practice good housekeeping
• Maintain a safety and customer service mindset at all times
• Consistently maintain good work attendance and productive work ethic.
• Will perform other duties as assigned by the Service Manager

Minimum Requirements/Qualifications:

• An understanding of a wide variety of precision measurement equipment, to include the care and use of Instrumentation, Gages, and Precision Measurement Equipment; calibration program management, and Measurement Principles is a plus
• Calibration experience a plus
• Valid driver’s license and clean driving history required
• Class B CDL license a plus
• Welding and/or Concrete knowledge is a plus
• Strong interpersonal and customer service skills
• 2 Year Technical Degree preferred but not required
• Military service a plus
• Computer literate
• Performance driven and customer focused
• Local travel, occasional overnights required

Core Competencies

• Commitment to Excellence - Check your work
• Customer Relationship Management - communicate with customers to deliver better service
• Methodical Approach - troubleshooting
• Team Building

Physical Demands of the Position:

Stands greater than four hours at a time Stoops and bends below knee level 8 – 10 times an hour Lifts and carries less than 100 pounds repetitively Climbs stairs more than four times in an eight hour shift Pushes / pulls objects greater than 25 pounds Reaches out; Reaches overhead Repetitively uses feet to walk and to drive Repetitively uses hands Grips with hands