Timekeeping and Scheduling Specialist

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations.

At Crisis24, we don't just offer jobs – we offer missions. We recruit the very best from the military, intelligence agencies, academia, law enforcement, medicine, or any of our areas of specialty. We protect more than places. We protect people, reputations, and lifestyles, with integrity, discipline, discretion, and purpose. Whether you're stepping into civilian life after service, seeking personal or professional growth, or bringing specialized expertise to a higher calling, we match your ambition with real opportunity. Do the most important work of your career, helping safeguard the world's most important organizations and individuals against risk.

More information is available at https://www.crisis24.com/careers

Timekeeping and Scheduling Specialist – PSG California

Location: Boca Raton, FL

Department: Crisis24 – Private Strategic Group (PSG)

Reports To: Quality & Compliance

Non-Exempt

About Crisis24

Crisis24 is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. More information is available at www.crisis24.com

About Crisis24 – Private Strategic Group (PSG)

Crisis24 – PSG is the global benchmark in elite protective services. Operating at the intersection of precision, discretion, and readiness, we serve high-profile clients, executives, and organizations with unmatched professionalism. Our agents are trained to the same standards as federal protective details and special forces, embodying a quiet professionalism that ensures safety without disruption. We are mission-driven protectors, trusted to operate in the most complex and sensitive environments worldwide.

More information is available at www.crisis24.com

Who We’re Looking For

We’re seeking a detail-oriented and proactive Timekeeping and Scheduling Specialist to enable efficient operations and ensure strict adherence to wage and hour regulations across our business, with a primary focus on California-based PSG employees. This role is critical to protecting the organization against legal risk while supporting the demands of a 24/7 protective services workforce. The ideal candidate is highly organized, tech-savvy, and confident working cross-functionally with HR, Payroll, Legal, and Operations. They’re able to translate regulatory requirements into practical, auditable timekeeping processes and provide training and reports on these processes to everyone from frontline employees to Management-level leadership.

Key Responsibilities

• Own end-to-end timekeeping and scheduling compliance for PSG employees, with particular emphasis on California-specific wage and hour law (meal and rest breaks, daily/weekly overtime, split shift pay, reporting time pay, and related premium pay obligations).
• Monitor, audit, and reconcile timekeeping and scheduling records to identify discrepancies, missed punches, unrecorded breaks, and other compliance risks; drive timely corrective action.
• Partner with Payroll to ensure timekeeping data accurately flows into pay calculations, including premium pay and overtime.
• Help develop, document, and maintain timekeeping and scheduling policies, procedures, and job aids tailored to the realities of a protective services/field-based workforce.
• Serve as the subject matter expert on California wage and hour timekeeping requirements, staying current on regulatory changes (state, local, and applicable federal law).
• Train and support field supervisors, schedulers, and employees on proper timekeeping and scheduling practices and use of timekeeping systems.
• Help identify and reduce inefficiencies such as non-billable hours and excess overtime, supporting service delivery optimization.
• Help resolve timekeeping discrepancies, employee inquiries, and potential wage and hour concerns in partnership with HR and Legal.
• Assist with internal and external audits related to timekeeping and wage and hour compliance.
• Identify opportunities to improve timekeeping system configuration, workflows, and controls to reduce manual error and compliance exposure.
• Maintain accurate, organized documentation to support audit readiness and regulatory inquiries.

Qualifications

• 2–3 years of experience in timekeeping, payroll compliance, HR compliance, or a related field
• Demonstrated experience specific to California wage and hour law is preferred
• Experience working with timekeeping/payroll systems (e.g., UKG, ADP, Kronos, Workday, or similar platforms)
• Excellent organizational and communication skills
• Proficiency in Microsoft 365 tools, especially Excel, SharePoint, Teams, and Outlook
• Discretion and sound judgment when handling sensitive employee data, consistent with PSG's high-security, confidentiality-driven environment
• Experience supporting a field-based, shift-based, or non-traditional-hours workforce is a plus
• College degree in Human Resources, Business Administration, Operations, or a related field is a plus; equivalent experience will be considered

Work Environment

• Candidate will be required to work California business hours (9a-5p PST)
• May require occasional flexibility to accommodate time-sensitive compliance matters or coordination across time zones

Benefits

• Medical, Dental, Vision, and Life Insurance
• Competitive 401(k) plan
• Employee Assistance Program (EAP)
• Paid time off
• Coverage for relevant professional licenses and certifications
• Access to training and development opportunities focused on compliance, labor regulations, and operational best practices
• Professional development support

Pay Range

Pay Range: $26.25-$28.85/ hour (based on experience, credentials, and qualifications).

Crisis24 is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Information Security

• Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24 is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.