Jobs in the United States

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Electronic Engineer - SW Infrastructure
Northrop Grumman
San Diego
Principal Engineer: Bachelor’s Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 5 years of related engineering experience; OR a Master’s degree in a STEM…
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Sentinel - Systems Engineer - Support Systems Integration
Northrop Grumman
Roy · Colorado Springs
Work with Design, Integrated Logistics Support, Specialty Engineering, and project management in development of Support Equipment for mission operational system on the Sentinel program to…
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Principal Engineer Systems Architect
Northrop Grumman
Plymouth
Northrop Grumman Defense Systems is seeking a Principal Systems Engineer Architect to work at our Missile Products Division in Plymouth, MN. The ideal candidate will have leadership…
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Sr Principal Systmes Engineer TS SCI CI Poly
Northrop Grumman
Colorado Springs
Northrop Grumman Defense Systems is seeking a senior-level Systems Engineer to join our team supporting our FROST program. This position will be based in Colorado Springs, Colorado at…
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Sentinel - Principal Systems Engineer - Support Systems Integration
Northrop Grumman
Roy · Colorado Springs
Work with Design, Integrated Logistics Support, Specialty Engineering, and project management in development of Support Equipment for mission operational system on the Sentinel program to…
Added just now
Sentinel - Principal Systems Engineer - Support Systems Integration
Northrop Grumman
Roy · Colorado Springs
Work with Design, Integrated Logistics Support, Specialty Engineering, and project management in development of Support Equipment for mission operational system on the Sentinel program to…
Added just now
Principal or Sr. Principal Mechanical Engineer
Northrop Grumman
Annapolis
…are interested in expanding their horizons. The Mechanical Engineering Department is seeking a Principal Mechanical Engineer or a Senior Mechanical Principal Engineer to join our team of…
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Software Engineer (Level 3/4)
Northrop Grumman
Dulles · McLean
We are recruiting for mid-level and senior engineers with a background in Software Development Engineering.
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Sentinel Cyber Software Engineer Lead - 20458
Northrop Grumman
Roy
Accountable to stakeholders and program managers for project status reviews, impediments / roadblock resolution, and the overall engineering / product quality execution.
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Senior Principal Test Engineer - 20673
Northrop Grumman
Roy
Northrop Grumman Strategic Deterrent Systems division is seeking a Senior Principal Test Engineer to join our team of highly qualified and diverse individuals. This position will be located…
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Staff Test Engineer - 18942
Northrop Grumman
Roy
Northrop Grumman Strategic Deterrent Systems division is seeking a Staff Test Engineer to join our team of highly qualified and diverse individuals. This position will be located in Roy, UT…
Added 1 min ago
Principal / Sr Principal Engineer Systems Modeling Simulation
Northrop Grumman
San Diego · Palmdale
Northrop Grumman Aerospace Systems has an opening for a Senior Principal or Principal Engineer Systems Modeling and Simulation, to join our team of qualified, diverse individuals. This…
Added 1 min ago
Systems Modeling and Simulation Engineer
Northrop Grumman
San Diego · Palmdale
Northrop Grumman Aerospace Systems has an opening for an Systems Modeling and Simulation Engineer, to join our team of qualified, diverse individuals. This position will be full time in the…
Added 1 min ago
Sr Principal Space Vehicle Systems Engineer
Northrop Grumman
Gilbert
Northrop Grumman Space Systems in Gilbert, Arizona is seeking an experienced Space Systems Engineer to join our rapidly growing team!
Added 1 min ago
NG
2027 Ground Software Engineer Intern - Redondo Beach CA
Northrop Grumman
Redondo Beach
- $21.5 to $41 USD / hour
Be majoring in computer science, computer engineering, software engineering, or related Science Technology Engineering Math (STEM) field
Added 1 min ago
NG
2027 Flight Software Engineer Intern - Redondo Beach CA
Northrop Grumman
Manhattan Beach
- $21.5 to $41 USD / hour
Be majoring in computer science, computer engineering, software engineering, or related Science Technology Engineering Math (STEM) field
Added 1 min ago
Supplier Management Team Lead 3
Northrop Grumman
Remote, United States
…looking for you to join our Marine Systems team as a Principal Engineer, Manufacturing, supporting the Global Supply Chain Supplier Management Team. This role will be offered as a remote…
Added 1 min ago
Staff Software Development Engineer – iOS
CVS Health
Remote, United States
…a highly skilled and innovative Staff Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers the opportunity to drive…
Added 1 min ago
Electrical Engineer (47756)
Jacobs
Bedford, NH
We’re seeking an Intermediate Electrical Engineer in Burlington, VT to join us and become part of a collaborative engineering team supporting next-generation semiconductor fabrication…
Added 1 min ago
Staff Engineer, Mechatronics Design
Celestica
Merrimack, NH
We are seeking a high-caliber Mechatronics Engineer to serve as a global Subject Matter Expert (SME) in the design and implementation of complex Semiconductor capital equipment and…
Added 1 min ago
Full-stack Software Engineer I
BAE Systems
Nashua, NH
Electronic Combat Solutions (ECS) has technology, engineering and program teams that educate and mentor colleagues to deliver leading Electronic Warfare capabilities. We welcome all those…
Added 1 min ago
Staff Software Engineer - IAM
General Motors
Concord, NH
We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
Added 1 min ago
Process Development Engineer 4
Teledyne Brown Engineering, Inc.
Huntsville, AL
Review production schedules, engineering specifications, process flows, and other information to understand methods and activities in manufacturing and services
Added 3 mins ago
Automation Engineer
Harrison Consulting Solutions
Peoria, IL
Midwest multi-disciplined engineering firm is looking to add an Automation Engineer to their Peoria team!
Added 3 mins ago
Transportation Engineer
Harrison Consulting Solutions
Peoria, IL
Midwest multi-disciplined engineering firm is looking to add a Transportation Engineer to their Peoria team!

Cribl

Customer Success Engineer, Scaled

Remote, United States

$110,000 - $150,000 USD

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Job details

Pay: $110,000 - $150,000 USD
Posting language: English
Posted: Nov 3, 2026

Original job description

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.

We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.

Location: Western United States (PST or MST strongly preferred)

Why You’ll Love This Role

We're looking for a technically skilled and customer-focused Scaled Customer Success Engineer (CSE) to join our team. In this role, you'll be instrumental in driving product adoption and ensuring the success of our customers through a combination of tailored 1:1 engagements and scalable 1:many initiatives. You'll leverage your technical expertise to guide customers through their journey, provide best practice guidance, and contribute to the evolution of our digital enablement programs.

As An Active Member Of Our Team, You Will…

Drive Customer Adoption & Enablement: Develop and deliver customized 1:1 adoption and enablement plans for customers, helping them maximize their value from our platform.
Provide Technical Expertise & Guidance: Act as a trusted technical advisor, offering in-depth product knowledge and troubleshooting assistance to resolve complex customer issues.
Contribute to 1:Many Initiatives: Collaborate with Customer Advocacy and CX Operations teams to contribute to and participate in 1:many content, including webinars, workshops, and educational materials, to drive broad customer understanding and adoption.
Strategic Customer Engagement: Engage with customers on a strategic level, identifying their business needs and aligning them with our product capabilities to drive successful outcomes.
Customer Advocacy & Feedback: Serve as a vital feedback loop, collaborating with internal teams (Product, Engineering, Sales, Marketing, CX Operations) to champion customer needs, influence product enhancements, and contribute to our digital program's content strategy.
Data Analysis & Optimization: Utilize data to understand customer behavior, identify common pain points, and contribute insights to optimize both 1:1 and 1:many engagement strategies.
Churn Mitigation & Growth: Proactively identify churn risks and develop strategies to retain and grow the customer base by demonstrating ongoing value.
Process Improvement & Automation: Identify opportunities to leverage automation and other digital tools to enhance efficiency and personalize the scaled customer experience.
Measure & Report: Track key metrics related to customer health, adoption, and engagement, reporting on the effectiveness of your efforts and continuously seeking improvements.
We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours.

If You’ve Got It - We Want It

Deep Technical Acumen: Strong understanding of the data observability and security space, including technologies like SIEM, APM, logging, and metrics. You should be comfortable with enterprise software, distributed systems, and cloud environments.
Customer Success Mindset: A passion for helping customers succeed, with excellent communication, interpersonal, and presentation skills. You can build rapport quickly and effectively address diverse customer needs.
Problem-Solving & Analytical Skills: Exceptional ability to diagnose and resolve complex technical challenges, analyze data to identify trends, and make data-driven decisions.
Strategic Thinking: Capability to understand customer business objectives and translate them into actionable product adoption strategies.
Content Creation & Delivery: Experience in creating and delivering compelling technical content, including presentations, documentation, and live sessions (e.g., webinars).
Collaboration: Proven ability to work cross-functionally with product, engineering, sales, marketing, and other customer-facing teams.
Project Management: Strong organizational skills with the ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
Experience with Customer Success Tools: Familiarity with customer success platforms (e.g., Gainsight) and analytics tools is a plus
Willingness to travel as needed (up to 15%-20%)
You live in West Region (PST or MST Strongly preferred)
BONUS:
Experience in a similar scaled customer success or technical account management role.
Experience with various cloud providers (AWS, Azure, GCP).
Experience working remotelyData Engineering/Analytics platform administrator/architect experience (i.e. Splunk, Elastic, Datadog, Snowflake, etc.)

The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience.

In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.

In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.

Base Salary Range

$110,000 - $150,000 USD

Bring Your Whole Self

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

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