Jobs in the United States

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Added just now
Lead Care Manager
Serene Health
Santa Cruz, CA
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care…
Added just now
FH
PFS Coordinator
Fred Hutchinson Cancer Center
Seattle, WA
- $26.36 to $37.54 USD / hour
At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of…
Added 1 min ago
SD
HRIS Associate
San Diego State University Research Foundation
Remote, United States
- $28.25 to $32.07 USD / hour
…recognized research programs, SDSURF helps advance discovery, innovation, and solutions that make a meaningful impact on…
Added 1 min ago
Area Manager, Retail
Johnson Brothers of Florida, Inc.
Naples, FL
We are searching for a high-energy and motivated Area Sales Manager to lead and develop a team of District Sales Managers (DM) and their Sales Consultants (SC). This role is responsible for…
Added 2 mins ago
Manager, Sourcing & PGM (Partnership Growth Management)
Sysco Payroll, Division of Sysco Resources Services, LLC
United States
The Manager, Sourcing & PGM (Partnership Growth Management) - GSC US is responsible for driving improvements in Sysco's net cost of goods through strategic sourcing, supplier negotiations,…
Added 2 mins ago
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Manager, Deal Desk – Pricing, Deal Strategy & Analytics
Netradyne
San Francisco, CA
- $118,000 to $157,000 USD / year
The Manager, Deal Desk owns deal pricing, renewal pricing, deal structuring, and deal analytics for Netradyne’s global enterprise business. This role is the commercial thought partner to…
Added 2 mins ago
Program Manager - Customer Success
Plume
United States
Plume is looking for a Technical Program Manager to join our Customer Experience organization, reporting directly to the VP of Customer Experience. This role sits at the intersection of…
Added 4 mins ago
Digital Merchandising Manager
PlayStation Global
San Mateo, CA
…of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than…
Added 5 mins ago
Surveyor / Engineering Technician
Cementation USA
Elko, NV
Provide assistance with Sandvik TCAD and Atlas Copco Tunnel Manager for drifting and stope drilling.
Added 6 mins ago
DO
Chief Financial Officer
Department of Housing & Community Development
CA
- $12,131 to $14,453 USD / month
Note: Effective July 1, 2025, a 3% salary reduction is in place under the Personal Leave Program (PLP), with 5 hours of Personal Leave Credit earned monthly in exchange. This program is…
Added 7 mins ago
UG
Telephonic Social Worker, Optum Care at Home - Colorado
UnitedHealth Group
Denver, CO · Boulder, CO · Grand Junction, CO · Colorado Springs, CO · Fort Collins, CO
- $60,200 to $107,400 USD / year
Optum Care at Home program is a longitudinal, integrated care delivery program that coordinates the delivery and provision of clinical care of members in their place of residence. The DSNP…
Added 8 mins ago
Customer Marketing Manager
Momentus Technologies LLC
Austin, TX
The Customer Marketing Manager will own the strategy and execution of programs that drive adoption, expansion, and retention across Momentus's customer base. You'll be at the intersection…
Added 10 mins ago
Procurement Rep 3
Black & Veatch Family of Companies
Overland Park, KS
…challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we…
Added 10 mins ago
Senior Buyer
Unigen
Newark, CA
…today's technology landscape. Our commitment to quality and innovation ensures that our partners have the tools they need to…
Added 12 mins ago
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FT Sales Supervisor: Bad Birdie
Leap
Scottsdale, AZ
- $20 to $22 USD / hour
…journey creating disruptive apparel with a vision to bring innovation to a space begging for inclusivity and style. We remain committed to pushing the boundary for what's possible by…
Added 14 mins ago
Prop Systems Design Engineer 4
United Launch Alliance
Centennial, CO
…working in a team-oriented culture that combines technology, innovation, ingenuity and a commitment to the extraordinary. Whether you are in college just launching your career, or, have…
Added 14 mins ago
Mechanical Design Engineer 4
United Launch Alliance
Centennial, CO
…working in a team-oriented culture that combines technology, innovation, ingenuity and a commitment to the extraordinary. Whether you are in college just launching your career, or, have…
Added 14 mins ago
Mechanical Design Engineer 2
United Launch Alliance
Decatur, AL
…working in a team-oriented culture that combines technology, innovation, ingenuity and a commitment to the extraordinary. Whether you are in college just launching your career, or, have…
Added 14 mins ago
Mechanical Design Engineer 2
United Launch Alliance
Centennial, CO
…working in a team-oriented culture that combines technology, innovation, ingenuity and a commitment to the extraordinary. Whether you are in college just launching your career, or, have…
Added 14 mins ago
Mechanical Design Engineer 1
United Launch Alliance
Centennial, CO
…working in a team-oriented culture that combines technology, innovation, ingenuity and a commitment to the extraordinary. Whether you are in college just launching your career, or, have…
Added 14 mins ago
Prop Systems Design Engineer 1
United Launch Alliance
Centennial, CO
…working in a team-oriented culture that combines technology, innovation, ingenuity and a commitment to the extraordinary. Whether you are in college just launching your career, or, have…
Added 15 mins ago
Area Sales Manager
Sulzer Electro-Mechanical Services (US) Inc.
United States
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more…
Added 15 mins ago
Area Sales Manager
Sulzer Electro-Mechanical Services (US) Inc.
United States
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more…
Added 15 mins ago
Manager, Wholesale (Emerging Channels)
Madison Reed
San Francisco, CA
As Manager, Wholesale (Emerging Channels), you own that book. You are the day-to-day owner for our off-price, club, international and professional distribution partners, responsible for the…
Added 15 mins ago
Head of Wholesale, Retail
Madison Reed
San Francisco, CA
The position is full time and remote, with up to 30% travel from home including retailer visits, store manager shows, industry events, team meetings, quarterly business meetings and…

Cribl, Inc

Customer Support Manager

Denver, CO, United States

$116,000 to $181,000 USD / year

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Job details

Pay: $116,000 to $181,000 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

B2B SAAS data observability software.

Join the company that's building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what's next.

We're one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we're remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.

Why You'll Love This Role

Cribl is seeking a Technical Support Manager to be a part of a specialized support team. This role is centered on customer success by providing in-depth knowledge of data management systems and solutions, Cribl's interactions with those solutions and using our knowledge to lift up everyone we may come in contact with.

In this role, you will be joining a highly technical and collaborative team that is committed to shipping high quality software, enjoying all the goat gifs the internet has to offer, and truly enjoys all our interactions with our customers. The ideal candidate for this role has a mixture of strong technical chops, an innate desire to help customers, and a natural affinity for collaboration.

As An Active Member Of Our Team, You Will...

Manage an industry leading team. Manage Customer Support Escalations and be the calm voice of reason amongst the chaos. Review Cases, Metrics, Statistics to ensure departmental success. Mentoring and coaching to drive Engineers to their best success. Participate and be an advocate of Customers and Engineers. Create, maintain, enhance Processes and Procedures. Build your technical knowledge in Cribl products and how to position them. Ensure team success to SLA's, CSAT and other guiding metrics. This position will require stand-by, on-call, or off-hours duties.

If You've Got It - We Want It

Proven ability to be a powerful leader; Mentoring and Guiding Technical Engineers. Strong technical skills to help mentor engineers and help guide customers to a successful solution. Strong written and verbal communication skills. Proven success with encouraging knowledge sharing internally and externally at every opportunity. A deep understanding of goals and helping your team achieve them. A passion to elevate those around you and watch them succeed. A minimum of 3 years' experience as a leader of a highly technical team. 10 years' experience in customer facing roles. Understanding of Big data and why data is important to companies.

BONUS POINTS

Experience with Cribl, Splunk, Elastic, Kafka, Kinesis, or related technologies Experience with AWS, Azure, GCP, and other cloud platforms

The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience.

In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.

In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.

Base Salary Range

$116,000 - $181,000 USD

Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at

Please Apply at: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjE1Mjk4Ljg3NjBAY3JpYmxjb21wLmFwbGl0cmFrLmNvbQ

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Skills

Customer service
Data management
Splunk
Apache Kafka
AWS
Microsoft Azure
Google Cloud

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