MIT

POSITION SUMMARY

Learns and assists multiple departments and positions as needed and works with management to proficiently understand how the Company operates.

ROLE AND RESPONSIBILITIES

• Learns and assists multiple departments and positions as needed. Departments may include but are not limited to Operations, Safety, Driver Recruiting, Pricing & Analytics, Maintenance/Shop, and off-site Operations.
• Provides feedback and suggestions on process efficiencies and improvements.
• Works with managers post-training to provide backup, as needed.
• Learns to perform supervisory responsibilities as needed to effectively manage personnel and drivers by coaching, planning, assigning work, addressing complaints, resolving problems, and training employees.
• Establishes and maintains positive work relationships.
• Travels and/or relocates as needed for additional training and to learn and assist with other locations.
• Receives and carries out instructions.
• Maintains regular and predictable attendance.
• Performs other duties as assigned.

REQUIRED SKILLS/ABILITIES

• Excellent verbal and written communication skills.
• Uses critical thinking to solve problems and makes decisions independently.
• Strong supervisory and leadership skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Bachelor's degree; or three to four years of related experience and/or training; or equivalent combination of education and experience.

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at times.
• Ability to travel.