Express Meeting Manager

Description Who We Are Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute, and a renowned research library, the John D Rockefeller Jr Library. Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on-site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over five million people visit Williamsburg and another 20 million engage with us digitally.

Main Duties:

Responsibilities include but are not limited to:

• Assist in developing sales and marketing strategies for short term groups of 30 rooms or less peak and/or other markets as assigned by Director of Sales that may book out further than 90 days.
• Develop and continuously update a list of top customers and top prospects/target accounts (Territory Road Map). Be prepared to provide updates to Director of Sales and senior management at any time.
• Knowledge of various market segments to include corporate, association, incentive, SMERF, government, and other vertical markets or combination thereof.
• Prepare highly successful site visits by implementing the site visit SOP to include obtaining information about the customer and organizing every detail of the customer’s visit.
• Perform all aspects of conference planning for groups booked to include room block management, BEO preparation and distribution, attending BEO and Resume meetings, onsite contact for the group meeting planner, and liaison to all internal departments to ensure the success of the group program.
• Maintain regular and professional communication with meeting planners/decision makers in your territory or market by phone, email, and in person.
• Develop sales action plans to stay in contact with key customers.
• Build positive and lasting client relationships.
• Secure new and repeat business.
• Maintain accurate and legible files in accordance with established policies and procedures.
• Prepare and execute creative sales proposals and contracts that ensure the hotel’s financial and profitability goals are met, as well as maintain space and pattern utilization standards to minimize risk to the hotel. Adhere to all contractual processes and guidelines.
• Negotiate space, dates and rates to obtain room night booking goals (focusing on placement of business in shoulder and off-season and other need periods with emphasis on promoting Sunday-Thursday patterns) while maximizing profitability in all areas of the operation.
• Market and sell the entire resort and foundation property and amenities including guestrooms, banquets, restaurants (including historic area Taverns), golf, spa, teambuilding, tennis, admission tickets, entertainment, products, historic area, and museums.
• Provide information on the Colonial Williamsburg Foundation, to include basic information on donor opportunities.
• Maximize any cross-selling opportunities with Foundation
• Achieve monthly sales goals as outlined by Director of Sales.
• Understand the profitability of the business, by developing a working knowledge of cost factors (room rates, food and beverage, facility fees, museum operations) and the conference service operations.
• Manage sales coordinator to ensure efficient and effective completion of paperwork and all support functions to allow you to focus efforts on sales and planning.
• Operate within a team concept; willingness to cover for others when needed while meeting individual performance goals.
• Continue professional development through educational offerings made via industry trade groups, reading, utilizing online training tools, and in-house industry related educational training as assigned by Director of Sales.
• Knowledge of CWF mission and non-hotel offerings to guests. Be able to articulate how the resort revenues support the CW Foundation.
• Perform any special projects and all other duties as directed by Director of Sales that are consistent with the policies and procedures of the Hotel Sales Department and Colonial Williamsburg Resorts

This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act (FLSA). This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor. This job description reflects the general responsibilities of the position and is not intended to be an exhaustive list. Duties and responsibilities may evolve over time based on operational needs. Required Qualifications Required: Ability to perform the essential functions of the job is generally gained through a degree in business administration, hotel management or 1-2 years of hotel sales or other directly related experience (ie: front desk, food and beverage, conference services, concierge, etc.). Must possess a valid Commonwealth of Virginia driver’s license and have an acceptable driving record based on The Colonial Williamsburg Foundation’s criteria.

• Must be able to provide a 5-year Motor Vehicle Record prior to employment
• Must be at least 21 years of age
• May not have more than 1 moving violation or at fault accident within 12 months
• May not have more than 2 moving violations or at fault accidents within 36 months

May not have any serious motor vehicle violations including but not limited to excessive speeding, reckless driving, DUI/DWI, suspended or revoked license, etc. Preferred Qualifications

• Prior experience at a three or four star hotel a plus

Compensation Disclaimer: The compensation listed below for this position represents the anticipated hiring range and is provided in accordance with Virginia pay transparency requirements. Actual compensation will be determined based on factors such as the selected candidate’s skills, qualifications, experience, education, certifications, internal equity, and the specific requirements of the role. Range: $22.00 - $28.00/hour Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. All positions listed on this page are outside of Marriott International, Inc. and its subsidiaries (“Marriott”). These businesses are separate companies and separate employers from Marriott. They control their own employment policies and practices, including hiring. If you accept a position with one of these businesses, you will not be employed by Marriott. These links are provided for informational purposes only. Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or recommendation of an employer.