Jobs in the United States

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Added just now
Program Manager
United Biosource Corporation
Remote, United States
Patients are at the center of AbbVie’s business strategies. The Manager – Program Management, manages day-to-day activity of program(s) and supervises staff. Extensive interaction with…
Added just now
Overnight Front Office Supervisor - Hilton Vancouver Washington
Hilton
Vancouver, WA
…comprehensive health benefits, opportunities for professional development, and the Go Hilton travel discount program. In addition, we offer free meals during shifts and free parking…
Added just now
SC
Management Analyst/Senior Management Analyst (Training & Development Analyst)
Superior Court, County of Santa Clara
San Jose, CA
- $44.42 to $66.29 USD / hour
Under general supervision, performs a variety of complex analytical and facilitation duties to enhance Court operations, administrative practices, and staff development programs. Positioned…
Added just now
HK
School-Age Childcare Staff – Before & After School
HEALTHY KIDS PROGRAMS
Kissimmee, FL
- $15 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
HK
School-Age Childcare Staff – After School
HEALTHY KIDS PROGRAMS
Birmingham, AL
- $15 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
HK
School-Age Childcare Staff – After School
HEALTHY KIDS PROGRAMS
Birmingham, AL
- $15 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
HK
School-Age Childcare Staff – After School
HEALTHY KIDS PROGRAMS
Birmingham, AL
- $15 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
HK
School-Age Childcare Staff – After School
HEALTHY KIDS PROGRAMS
Birmingham, AL
- $15 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
HK
School-Age Childcare Staff – After School
HEALTHY KIDS PROGRAMS
Birmingham, AL
- $15 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
HK
Pre-K Childcare Staff – Before & After School
HEALTHY KIDS PROGRAMS
Poughkeepsie, NY
- $16 to $17 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
HK
Pre-K Childcare Staff – Before & After School
HEALTHY KIDS PROGRAMS
Lagrangeville, NY
- $16 to $17 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
HK
Pre-K Childcare Staff – Before & After School
HEALTHY KIDS PROGRAMS
Poughquag, NY
- $16 to $17 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
RD
MES Application & Integration Expert
Roche Diabetes Care, Inc.
United States
- $85,000 to $157,800 USD / year
Doing now what patients need next. A pioneer in the development of blood glucose monitoring and insulin delivery systems, Roche is committed to helping people with diabetes everywhere in…
Added just now
SO
RN / House Supervisor / PT (Nurse III) - Veterans Community Living Center Fitzsimons - Aurora, CO
State of Colorado
Aurora, CO
- $48.77 USD / hour
Facilitate seamless communication across a multidisciplinary team including physicians, dietary, and operations. Serve as the primary clinical liaison between shifts and management.
Added just now
SO
Volunteer Coordinator
State of Colorado
Denver, CO
- $59,460 to $95,124 USD / year
The Public Health and Medical Operations Program manages day-to-day operations, participates in functional planning, training and exercises to meet grant performance measures and…
Added just now
SO
REINSTATEMENT CDPHE LSD ONLY: NBS Education Specialist & Project Coordinator
State of Colorado
Denver, CO
- $65,376 to $71,913.6 USD / year
Extracts and examines quality indicators to support the development of presentations and program reports.
Added just now
Operations Technician (Technician III): DORA-Executive Director's Office-Hybrid
State of Colorado
Denver, CO
Provide technical support and assistance in the administration of Operations programs/functions, including but not limited to: Metrics and Analytics; Hybrid Work; CItizens Advocate;…
Added just now
SO
DOLA Budget & Policy Analyst III
State of Colorado
Denver, CO
- $6,972 to $9,063 USD / month
The Budget and Policy Analyst III acts as a trusted advisor to the Budget Manager, Operations Director, and Division leadership, offering actionable recommendations that inform decisions…
Added just now
SO
CPW Regional Partnership Coordinator Administrator IV - Remote, Front Range and Eastern CO
State of Colorado
Denver, CO
- $34.74 to $55.59 USD / hour
Oversees coalition development and operations to align program criteria with division priorities, partner input, and Colorado’s Outdoors Strategy. Actively engages diverse stakeholders…
Added just now
SO
CPW Regional Partnership Coordinator Administrator IV - Remote, Western Slope Colorado
State of Colorado
Grand Junction, CO
- $34.74 to $55.59 USD / hour
Oversees coalition development and operations to align program criteria with division priorities, partner input, and Colorado’s Outdoors Strategy. Actively engages diverse stakeholders…
Added just now
SO
Health Compliance Inspector, RN (HP III), Home Care - HFEMSD
State of Colorado
Glendale, CO
- $80,916 USD / year
Some positions may qualify for the Public Service Loan Forgiveness Program.
Added just now
Senior Project Manager
JBS USA
Greeley, CO
…projects and workstreams. Partnering with leaders across R&D, Operations, Supply Chain, Procurement, Engineering, Quality, Food Safety, Regulatory, Finance, Marketing, Sales, and other…
Added 1 min ago
Staff - Forward Deployed Engineer
GSK
Philadelphia, PA
Lead the Forward Deployed Engineering function, owning strategy, structure, hiring, development, and standards, with a clear engagement pipeline that delivers at pace.
Added 1 min ago
G
Principal - Forward Deployed Engineer
GSK
Cambridge, MA
- $205,425 to $342,375 USD / year
Define and own enterprise-level development standards for AI solutions across GSK - reference architectures, agentic delivery-automation workflows, delivery bot meshes, evaluation…
Added 1 min ago
SH
HR Generalist
Summit Handling Systems, Inc.
North Haven, CT · 11 Defco Park Road North Haven, CT
- $30 to $40 USD / hour
The Human Resources Generalist is responsible for supporting day-to-day HR operations, including employee relations, regulatory compliance, leave administration, onboarding, benefits…

Crescent Hotels & Resorts

Front Desk Supervisor

Itasca, IL, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Crescent Hotels & Resorts is seeking a motivated and guest-focused Front Desk Supervisor to join our team at the Westin Chicago Northwest – Itasca.

This position provides guidance and leadership to Front Desk associates while ensuring exceptional guest service, smooth daily operations, and a welcoming experience for all hotel guests.

The ideal candidate is a hands-on team player with strong hospitality experience, excellent communication skills, and the ability to lead by example in a fast-paced hotel environment.

Key Responsibilities

Supervise daily Front Desk operations and provide guidance and support to Guest Service associates.
Assign daily responsibilities, communicate expectations, and monitor associate performance.
Greet guests warmly and provide professional, friendly, and efficient service.
Assist with guest check-in and check-out procedures, ensuring accurate reservations, room assignments, and billing.
Respond promptly to guest requests, concerns, and complaints, providing effective solutions.
Handle guest escalations professionally and authorize appropriate service recovery adjustments within established guidelines.
Promote Marriott brand programs and hotel services to enhance the guest experience.
Process guest payments, credit card authorizations, room charges, and cash transactions accurately.
Maintain accurate guest accounts, Front Desk records, and daily reports.
Answer telephone inquiries, assist with guest messages, and provide information about hotel amenities and local attractions.
Support Front Desk associates during busy periods, group arrivals, and departures.
Remain calm and professional during emergencies and high-volume periods.
Ensure compliance with Marriott brand standards, hotel policies, and Crescent Hotels & Resorts procedures.
Maintain a professional appearance and positive working relationships with guests and associates.
Follow hotel safety and security procedures, including proper key control and reporting of safety concerns.
Perform other duties as assigned.

Qualifications

Previous hotel Front Desk or Guest Services experience preferred.
Previous supervisory or team leadership experience preferred.
Strong customer service, communication, and interpersonal skills.
Experience with hotel Property Management Systems (PMS) preferred.
Marriott brand experience is a plus.
Strong organizational skills and attention to detail.
Ability to handle guest concerns with patience, professionalism, and good judgment.
Basic math skills and experience handling cash and payment transactions.
Ability to multitask and work effectively in a fast-paced environment.
Ability to work independently while supporting a team environment.
Ability to stand and walk for extended periods while performing Front Desk responsibilities.
Flexible availability, including evenings, weekends, and holidays.

Work Schedule

This is a full-time, hourly position with a flexible schedule, primarily focused on PM shifts.

Availability to work evenings, weekends, and holidays is required based on hotel business needs.

Why Join Crescent Hotels & Resorts?

At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, celebrate you, and cheer you on as you shine bright in your career journey.

Whether it be our health and wellness programs, best-in-class learning and development, or our travel discounts that "feed your inner explorer," we work hard to create and deliver on what YOU need.

We are ready for you to start your journey with us, where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join our Front Office team! We are committed to providing you with:

Highly competitive wages
An exceptional benefits plan for eligible associates and their family members
401(k) matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts at Crescent-managed properties across North America for you and your family members

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