Jobs in the United States

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Added 6 mins ago
MC
Director of Workforce Development – Advanced Manufacturing and Skilled Trades Programs
Montgomery County Community College (PA)
Blue Bell, PA
- $75,000 to $84,000 USD / year
Use labor market intelligence, environmental scanning, and other market needs research to inform program assessment and program development;
Added 10 mins ago
SF
Designer
Symons Fire Protection, Inc.
San Diego, CA
- $30 to $56 USD / hour
Growth That Matters: Supportive leaders who actively invest in your career development.
Added 20 mins ago
Retail - Warehouse Supervisor
SSA Group
San Antonio, TX
Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
Added 24 mins ago
O
Professional Technician (Part-Time/Year-Round) - City
OKC
OKLAHOMA CITY, OK · Oklahoma City, OK
- $18 to $28 USD / hour
- Part-time
…certifications and/or relevant experience and education in the assigned program specialty are typically required prior to assuming this position. The employee selects from alternative…
Added 24 mins ago
CO
Deputy Finance Officer
City of Merced
Merced, CA
- $55.95 to $68.01 USD / hour
Principles and practices of program development and administration.
Added 28 mins ago
OO
Program Manager (Home Finding)
Office of Shared Administration (WV)
WV
- $27.66 to $46.09 USD / hour
Applicants must possess a valid WV driver’s license and reliable transportation
Added 29 mins ago
SH
Direct Support Professional I (4865)
SEVEN HILLS FOUNDATION
Smithfield, RI
- $21.5 USD / hour
…and beliefs are encouraged. This position supports continued development of skills and abilities while respecting and celebrating the individuals’ culture, talents, and contributions. The…
Added 29 mins ago
SH
Assistant Residence Director (4866)
SEVEN HILLS FOUNDATION
North Smithfield, RI
- $25 USD / hour
…disabilities. This role combines direct care, staff leadership, and program coordination to ensure a safe, respectful, and person-centered living…
Added 29 mins ago
SH
Direct Support Professional I (4867)
SEVEN HILLS FOUNDATION
North Smithfield, RI
- $21.5 USD / hour
…and beliefs are encouraged. This position supports continued development of skills and abilities while respecting and celebrating the individuals’ culture, talents, and contributions. The…
Added 31 mins ago
Youth Services Worker
Department of Social Services
St. Joseph, MO
Some positions working qualifying evening or night shifts in a residential facility setting receive a $2.00 per hour shift differential
Added 31 mins ago
Behavioral Technician - SEMORS - Sikeston
Department of Mental Health
Sikeston, MO
Must have a high school diploma or GED
Added 32 mins ago
TD
Summer Housing Intern
Tri Delta
DALLAS, TX
- $15 USD / hour
Currently enrolled in a Bachelor's degree program at an accredited college or university
Added 41 mins ago
RA
Territory Manager - Munhall, PA
Reynolds American
United States
- $68,700 USD / year
Valid U.S. driver’s license and safe driving records.
Added 43 mins ago
Assistant Coach Rowing
Tufts University
Medford, MA
Assists the Head Men's Rowing Coach in all aspects of running a highly competitive NCAA Division III men's rowing program by educating and coaching student-athletes, recruiting high…
Added 46 mins ago
Pittsfield - Entry Level Police Officer
Pittsfield Police Department
Pittsfield, MA
Must have passing score from the MCOPA Written Exam (70% passing score) to apply · Must reside in the Commonwealth of Massachusetts within 20 miles of the City of Pittsfield within 9 months of employment
Added 47 mins ago
Administrative Technician - Park Ranger Unit
COVB City of Virginia Beach
United States
Virginia Beach Parks & Recreation is seeking a dynamic administrative professional to support the development of our new Park Ranger Unit. This is a unique opportunity to assist in building…
Added 54 mins ago
Account Executive II - Biosurgery - Chicago Downtown, IL - Johnson & Johnson MedTech - Surgery
Ethicon US LLC Legal Entity
Chicago, IL
A valid driver's license issued in the United States
Added 1 hour ago
SO
Maintenance Specialist-Electrician-Journey 2/Lead (PCN 250941M)
State of Alaska
Anchorage, AK
- $34.43 USD / hour
The mission at Ted Stevens Anchorage International Airport is to spearhead the development, operation, and maintenance of the airport, serving Anchorage, Alaska, and the global community.…
Added 1 hour ago
Director of Housing and Residence Life
Ferris State University
Big Rapids, MI
…communities that advance student learning, belonging, holistic development, persistence, and…
Added 1 hour ago
CO
Diesel and Construction Equipment Mechanic
Commonwealth of Pennsylvania
Franklin, PA
- $56,607 to $70,592 USD / year
…Government job title, as determined by the Office of Administration) program;…
Added 1 hour ago
CO
County Caseworker 2 (Local Government) - Early Intervention - Fayette County MH/ID
Commonwealth of Pennsylvania
Uniontown, PA
- $41,769 USD / year
…parents through each step. Your efforts will strengthen early development and create brighter futures. This is your chance to promote recovery and independence for the youngest members of…
Added 1 hour ago
WV
Economic Service Worker
West Virginia
Union, WV
- $2,975.17 to $5,135.67 USD / month
…training, regular performance feedback, and ongoing professional development to support long-term career growth. Employees also receive a full benefits package that includes 12 paid…
Added 1 hour ago
Project Manager
Forbes Bros. Group of Companies
North Platte, NE
…expectations and supporting team performance and professional…
Added 1 hour ago
UG
Clinical Practice Consultant - Las Vegas, NV - Remote
UnitedHealth Group
Las Vegas, NV
- $72,800 to $130,000 USD / year
…performance. Provider education regarding the quality improvement program involves analysis and review of quality outcomes at the provider level, monitoring, measuring and reporting on key…
Added 1 hour ago
RA
Territory Manager - Seattle, WA
Reynolds American
United States
- $68,700 USD / year
Valid U.S. driver’s license and safe driving records.

Crescent Hotels & Resorts

Front Desk Manager (OEM)

Itasca, IL, United States

$26.32 USD / hour

Apply on recruiting.ultipro.com About employer

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Job details

Pay: $26.32 USD / hour
Experience: Minimum of 2 years of hotel Front Office or hotel management experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Crescent Hotels & Resorts is seeking an experienced and guest-focused Front Desk Manager to join our team at the Westin Chicago Northwest – Itasca.

This position will oversee daily Front Desk operations, lead and develop the team, ensure exceptional guest service, and maintain operational efficiency while supporting hotel revenue and guest satisfaction goals.

The ideal candidate is a hands-on leader with strong hospitality experience, excellent problem-solving skills, and the ability to manage daily operations in a fast-paced hotel environment.

Key Responsibilities

Oversee daily Front Desk, Driver/Bell services, and guest services operations.
Lead, train, coach, and support Front Desk associates to ensure excellent guest service.
Assist with hiring, scheduling, performance evaluations, and associate development.
Respond to guest requests, concerns, and complaints professionally and promptly.
Monitor guest satisfaction scores and implement improvements based on feedback.
Ensure compliance with Marriott brand standards, hotel policies, and Crescent Hotels & Resorts procedures.
Supervise daily Front Desk operations to maximize efficiency, service quality, and revenue opportunities.
Handle guest escalations and make appropriate decisions to resolve issues.
Coordinate with Housekeeping, Reservations, and other departments to ensure smooth hotel operations.
Support group arrivals, departures, and special guest accommodations.
Maintain accurate Front Desk records, reports, and operational documentation.
Assist with staffing coverage and scheduling based on business needs.
Remain calm and professional during emergencies and high-volume periods.
Perform other duties as assigned.

Qualifications

Minimum of 2 years of hotel Front Office or hotel management experience.
Previous supervisory or management experience preferred.
Strong leadership, communication, and guest service skills.
Experience with hotel Property Management Systems (PMS).
Marriott brand experience preferred.
Excellent organizational and multitasking abilities.
Strong problem-solving skills and attention to detail.
Ability to work independently and make decisions in a fast-paced environment.
Flexible availability, including evenings, weekends, and holidays.

Work Schedule

This is a full-time position requiring 45 hours of work per week, including 40 regular hours and 5 overtime hours.

The schedule will primarily consist of PM shifts focused, including weekends and holidays, based on hotel business needs. Additional overtime may be required depending on operational demands.

Compensation

Potential Annual Earnings: Approximately $65,000, including required overtime.

This position is classified as an Overtime Eligible Manager (OEM) – Non-Exempt and is compensated on an hourly basis.

Regular Hourly Rate: $26.32
Overtime Hourly Rate: $39.48 (1.5 times the regular hourly rate)
Required Weekly Hours: 45 hours (40 regular hours + 5 overtime hours)
Estimated Weekly Earnings: $1,250.20
Estimated Annual Earnings: $65,010.40

Annual earnings are based on working 45 paid hours per week for 52 weeks.

Additional overtime may be required based on business needs, which could result in annual earnings exceeding $65,000.

Job Classification & Timekeeping Requirements - Overtime Eligible Manager (OEM) – Non-Exempt

Although this position includes management responsibilities, it is classified as non-exempt and eligible for overtime compensation in accordance with applicable wage and hour laws.

The Front Desk Manager is required to:

Work a scheduled 45-hour workweek, including 5 hours of overtime.
Clock in and out for every shift using the hotel's timekeeping system.
Accurately record all hours worked, including overtime.
Follow established procedures for meal periods and timekeeping.
Review timecards regularly to ensure accurate payroll processing.
Follow hotel procedures for overtime authorization while ensuring all hours worked are reported.

All overtime hours worked beyond 40 hours in a workweek will be compensated at 1.5 times the regular hourly rate, in accordance with applicable law.

Why Join Crescent Hotels & Resorts?

At Crescent Hotels & Resorts, we are committed to creating a supportive and collaborative workplace where our associates can grow professionally, contribute to operational excellence, and make a meaningful impact.

Join our Front Office team and play an important role in delivering exceptional guest experiences while supporting the operational success of the Westin Chicago Northwest.

At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, celebrate you, and cheer you on as you shine bright in your career journey.

Whether it be our health and wellness programs, best-in-class learning and development, or our travel discounts that "feed your inner explorer," we work hard to create and deliver on what YOU need.

We are ready for you to start your journey with us, where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join our Front Office leadership team! We are committed to providing you with:

Highly competitive wages
An exceptional benefits plan for eligible associates and their family members
401(k) matching program for eligible associates
Discounts at Crescent-managed properties across North America for you and your family members
Employee meals while on duty
Great work culture

Apply on recruiting.ultipro.com About employer

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Jobs in the United States