Jobs in the United States

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Added just now
Director of Employee Relations
RPM Living
Austin, TX
…retaining talent. As stewards of growth and talent, we fuel the associate experience and enable operational excellence, creating environments and partnerships people want to be part…
Added 9 mins ago
Property Manager
Lynd Management Group, LLC
Willow Springs, IL
…multifamily property management. We value original thinkers and problem-solvers who are willing to challenge the status quo, embrace technology, and continuously look for better ways to…
Added 10 mins ago
LOA and Accommodations Specialist
Ferguson Enterprises, LLC
Remote, United States
…the Employment Practices Group (“EPG”) processes related to associate leaves of absence, return to work and accommodations within the…
Added 12 mins ago
AH
PRN Respiratory Therapist
Aurora Health Care Metro, Inc.
United States
- $33.05 to $49.6 USD / hour
Facilitates clinical problem solving and collaborates with other departments to provide education on managing patients.
Added 15 mins ago
Senior Learning & Development Trainer
Rosendin Electric, Inc
United States
Mentors L&D Trainers and Associate L&D Trainers
Added 16 mins ago
IT Support Engineer
John Boos & Co.
Effingham, IL
Assist employees with new technology, applications, and changes to existing systems; escalate complex issues when appropriate while maintaining ownership through resolution.
Added 17 mins ago
Guest Service Representative
COURTYARD - HOUSTON NASA/CLEAR LAKE
Houston, TX
Strong communication, problem-solving, conflict-resolution, and computer skills.
Added 17 mins ago
PF
Front Desk Associate
Planet Fitness
Dayville, CT
- $16.94 USD / hour
Solid work ethic with strong decision-making, problem resolution skills
Added 18 mins ago
TB
Commercial/Complex Client Resolution Senior Specialist
Truist Bank
Atlanta, GA · Cookeville, TN · Richmond, VA · Arlington, TX
- $50,000 to $70,000 USD / year
…Financial Protection Bureau (CFPB). Analyze complaints for source, problem type and complexity, categorize for level of needed investigation and coordinate all research to resolve and…
Added 18 mins ago
Relationship Banker / Senior Relationship Banker - Highway 501
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Conway, SC
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and…
Added 18 mins ago
Relationship Banker / SR - Marco Island
Truist Bank
Marco Island, FL
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and…
Added 18 mins ago
Relationship Banker- Murray
Truist Bank
Murray, KY
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and…
Added 18 mins ago
Relationship Banker- Northern Kentucky
Truist Bank
Florence, KY
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and…
Added 20 mins ago
Doctor's Technician
Stanton Optical
Longview, TX
Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.
Added 28 mins ago
AU
Optical Fabrication Technician
ASML US, LP. (US20)
Wilton, CT
- $38,100 to $69,850 USD / year
Accountable for your actions and willingness to engage in problem resolution.
Added 29 mins ago
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PRN Human Resources Generalist
Gateway Regional Medical Center
Granite City, IL
- $27.5 to $41.65 USD / hour
This position partners with leaders to address workplace concerns, navigate corrective action and conflict resolution, and identify opportunities to strengthen employee engagement and…
Added 29 mins ago
Assistant Branch Manager
Southside Bank
Cleburne, TX
Complete customers thank you calls and follow up of problem resolution as directed by management.
Added 31 mins ago
IC
Front Desk Associate
IFH CT OPERATIONS, INC
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- $16.94 USD / hour
Solid work ethic with strong decision-making, problem resolution skills
Added 34 mins ago
Enterprise AI Portfolio Principal
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Louisville, KY · Chicago, IL
Identify portfolio-level risks, dependencies, capacity constraints, and investment tradeoffs, and provide options for resolution.
Added 35 mins ago
Associate Financial Analyst
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Milwaukee
In the role of Associate Financial Analyst working in Milwaukee, WI, you will be part of the Global Business Services, Non-Alc team. This role will support the end-to-end accounts…
Added 35 mins ago
Billing Coordinator
PharMerica
LOUISVILLE, KY
…applicable or forwarding concerns to appropriate functional area for resolution. Associate will follow-up on all issues and serve as key point of contact to ensure customer satisfaction and…
Added 35 mins ago
Material Handlers All shifts
RJW Logistics Group
Romeoville, IL
Good communication, problem resolution and people skills.
Added 35 mins ago
Material Handler - NOW HIRING - Joliet IL
RJW Logistics Group
Joliet, IL
Good communication, problem resolution and people skills.
Added 35 mins ago
Accounts Payable Specialist
Nebraska Public Power District
Columbus, NE
…credits; and serves as a key liaison for inquiries and issue resolution. Additional responsibilities include coordinating payment scheduling with Treasury, administering WEX fuel card and…
Added 36 mins ago
Service Desk Engineer
Zensar
Boston, MA · Rockland, MA
Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop…

Crescent Hotels & Resorts

Assistant Front Office Manager

New York, NY, United States

$80,000 to $85,000 USD / year

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Job details

Pay: $80,000 to $85,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Assistant Front Office Manager. We are committed to providing you with:

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
RSP/401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members

Here is what you will be doing each day:

Implement and manage hotel’s daily quality process including goal communication, associate improvement, compliance with Crescent standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
Communicate both verbally and in writing to provide clear direction to staff.
Observe performance and encourage improvement. Monitor hotel occupancy and make staffing adjustments accordingly. Supervise and review cost and inventory controls.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests. Listen and extend assistance to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps or problem resolution by using experienced judgment and discretion.
Supervise the budgeting, forecasting, training, motivating, and staffing of the Front Office including Front Office, Bell Staff, Reservations, Concierge, Guest Services, and Transportation Services.
Plan, organize, chair, attend and/or participate in various hotel meetings such as: Staff Meetings, Rooms Division Meetings, Executive Committee Meetings, Quality Teams Meetings, etc.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned

Does this sound like you? You have a keen eye for detail, and respect the importance of auditing and maintaining a respectable professionalism for the hotel and team. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including evenings and weekends works for your personal life.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

For applicants who will be working in NYC, the anticipated compensation range for the position is $80,000.00 to $85,000.00 USD per year. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

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