Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Senior Program Manager, Production & Manufacturing - NGCM
AeroVironment, Inc.
Huntsville, AL
Senior Program Manager, Production & Manufacturing - NGCM
Added 6 mins ago
UNAVAILABLE
S&B Engineers and Constructors
Field Project, TX
S&B is currently seeking a Project Controls Manager who is responsible for leading the planning, scheduling, auditing, cost control, risk (contingency/escalation) management, and reporting…
Added 6 mins ago
UNAVAILABLE
S&B Engineers and Constructors
Field Project, TX
S&B is currently searching for a Project Controls Manager who is responsible for leading the planning, scheduling, auditing, cost control, risk (contingency/escalation) management, and…
Added 7 mins ago
Program Manager 2 - Resiliency Technology & Products
Northrop Grumman
Redondo Beach, CA
…the world today and for generations to come. We are seeking a Manager Programs 2 to lead a complex, classified advanced technology program. This position will be located on-site at our…
Added 7 mins ago
Manager, Strategic Enablement
NBC Universal
Universal City, CA
The Manager, Strategic Enablement is a member of the Platform Distribution & Partnerships (PD&P) Partner Operations team. This role leads cross-functional projects and programs that…
Added 8 mins ago
Major Construction Senior Project Manager
Southern California Edison
Pomona, CA
…policies, procedures and guidelines; with review of a senior manager or principal manager; leads the development, and management of the project schedule; leads the development of the…
Added 8 mins ago
A
Undergrad Intern - Operations – Process Development (Summer 2027)
Amgen
Thousand Oaks, CA
- $28.87 USD / hour
Process development (PD) is the department within Operations that takes molecules from Research & Development and turns them into products which can be manufactured for therapeutic use.…
Added 8 mins ago
A
Grad Intern - Operations – Process Development (Summer 2027)
Amgen
Thousand Oaks, CA
- $35.34 to $41.2 USD / hour
Process Development (PD) is the department within Operations that takes molecules from Research & Development and turns them into products which can be manufactured for therapeutic use.…
Added 8 mins ago
Senior Manager, Value & Access Insights – Cross Portfolio Innovation
Amgen
Thousand Oaks, CA
The Senior Manager, Value & Access Insights – Value Evidence & Contracting Innovation will lead two complementary areas of work across the U.S. portfolio. First, this individual will shape…
Added 8 mins ago
M-Code ASIC Sustainment Program Manager, Mission Aligned GPS Systems (Hybrid)
RTX Corporation
el segundo, CA
…Critical Products (MCP) organization is currently hiring a Program Manager to join our El Segundo, CA -based organization in support of the M-Code Increment 1 Sustainment and Life Time Buy…
Added 8 mins ago
Program Manager, Customer Experience and Insights Team
Amazon
Hawthorne, CA
As a Program Manager on CEIT, you will be an AI-forward practitioner who sits at the intersection of artificial intelligence, customer insights, and cross-functional execution. This role is…
Added 9 mins ago
TR
Solution Engineer, Palo Alto Networks
The Redesign Group
Remote, United States
- $120,000 to $160,000 USD / year
This position also carries a practice development mandate. The Solution Engineer will advance the maturity of the Redesign Palo Alto practice through the development of delivery standards…
Added 9 mins ago
Senior Technical Program Manager I, Infrastructure, Google Cloud
Google
Sunnyvale, CA
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 9 mins ago
Technical Program Manager I, XR Demos, Platforms and Devices
Google
San Jose, CA
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 9 mins ago
Senior Program Manager, Prime Video & Amazon MGM Studios Tax
Amazon
Culver City, CA · San Francisco, CA
Amazon is looking for an experienced and result oriented Sr. Program Manager to join the Prime Video & Amazon MGM Studios Tax Planning Team. As a Sr. Program Manager, you will help develop…
Added 9 mins ago
1825 Principal DJJ Realignment Analyst II, ID# 168051, JUV
City and County of San Francisco
San Francisco, CA
…organizations - including: procurement, partnerships, outreach, program development and implementation, and meeting…
Added 10 mins ago
Project Manager- Healthcare
Jacobs
San Diego, CA
As a Project Manager, you’ll be part of a team supporting the long-term capital improvement plan of a healthcare system in San Diego. Your responsibilities on this program will range from…
Added 10 mins ago
EE
Total Rewards Manager
Enterprise Electrical
Houston, TX
- $125,000 to $145,000 USD / year
The Total Rewards Manager will lead the design, development, administration, and continuous improvement of Enterprise Electrical’s compensation and benefits programs.
Added 10 mins ago
Account Executive I - Advanced Surgical Instruments (ASI) (East Los Angeles, CA) – Johnson & Johnson MedTech, Surgery
J&J Family of Companies
Los Angeles, CA
We are searching for the best talent for an Account Executive to support the East Los Angeles, CA territory.
Added 10 mins ago
Director, Headquarters & U.S. Workplace Operations
SanDisk
Milpitas, CA
…company’s headquarters campus. Serving as the campus general manager, this role provides integrated leadership across facilities operations, workplace and corporate services, capital…
Added 10 mins ago
Senior Manager, Vendor Contract and Performance Management
L.A. Care Health Plan
Los Angeles, CA
The Senior Manager of Vendor Contract and Performance Management is responsible for the comprehensive stewardship of a portfolio of complex provider, vendor, specialty health plan, or…
Added 11 mins ago
Pastry Sous Chef
Foxwoods Resort Casino
Mashantucket, CT
Menu Development: Assist the Executive Pastry Chef in brainstorming, creating, and testing new dessert concepts, seasonal menu items, and high-roller specialty showpieces.
Added 12 mins ago
A
Senior Estimator (Estimator IV)
AECOM
Remote, United States
- $135,000 to $165,000 USD / year
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 13 mins ago
X
Enterprise AI and Data Architect
Xplor
Remote, United States
- $173,000 to $193,000 USD / year
Chair the fortnightly Data and AI Architecture, Security and Risk Council, and present trade-offs to the Executive AI Steering group
Added 15 mins ago
Program Manager, Workplace Health & Safety (WHS) Operational Excellence (OpEx)
Amazon.com Services LLC
Nashville, TN · Bellevue, WA · Arlington, VA
…process/product changes. Cross-team coordination, project management and executive communication skills are essential. This role is ideal for individuals who excel in transforming visions…

CreatorIQ

Manager, Platform Services

Chicago, IL, United States

$121,000 to $145,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $121,000 to $145,000 USD / year
Posting language: English
Posted: Nov 5, 2026

Original job description

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies.

We’re on a mission to make businesses more human, and humans more impactful. We operate by our values - be intentional, pursue excellence every day, embrace the journey together, and be a good human - every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.

We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!

Manager, Platform Services

Location: Chicago, IL (preferred) or U.S. East Coast

Reports To: Director, Platform Services

CreatorIQ's Platform Services team helps the world's largest brands get full value from the CreatorIQ platform. The team runs platform governance, data integrity, account and workspace configuration, bulk data operations, and hands-on operational support for enterprise customers, and partners closely with our Strategic Intelligence and Influencer Marketing Services teams so the data behind every creator program is clean, well structured, and ready to report on.

CreatorIQ is looking for a Manager, Platform Services to lead and grow this team. You'll manage a team of Platform Operations specialists across the U.S. and Europe, serve as the senior U.S.-based point of contact for enterprise customers on platform onboarding, working sessions, and escalations, and own the quality and consistency of everything the team delivers.

You'll also own the bridge between Services and Product. Working directly with our Product team, you'll turn what Platform Services learns on the ground into clear, prioritized product feedback, help the team and our customers get ready for new platform capabilities, and turn repeat customer needs into standardized, sellable service packages.

The ideal candidate pairs deep, hands-on expertise with enterprise SaaS platforms, ideally in creator/influencer marketing or adjacent marketing technology, with proven people leadership and a track record of partnering closely with Product teams. Experience scoping professional services engagements is a strong plus.

Key Responsibilities

People Leadership: Directly manage, coach, and develop a team of Platform Operations specialists across the U.S. and EMEA. Set clear goals, run regular 1:1s and performance conversations, and build development paths aligned to the Platform Services career ladder.
Enterprise Customer Ownership: Serve as the senior U.S.-based point of contact for Platform Services customers, leading kickoffs, working sessions, and escalations, and building trusted relationships with brand-side platform owners and their teams.
Delivery Quality: Own the quality, consistency, and timeliness of everything the team delivers, including platform governance, account and workspace configuration, bulk list imports and exports, data clean-up, and data integrity work. Review work before it reaches customers.
Escalation Management: Act as the first escalation point for Platform Services issues, resolving customer concerns quickly and partnering with Customer Success, Support, and Product when an issue extends beyond Services.
Services-to-Product Feedback Loop: Own the bridge between Services and Product. Work directly with our Product team to turn recurring platform friction, workarounds, and customer requests into structured, prioritized feedback, and keep a clear record of what was shared and how it was addressed.
Product Partnership: Partner with Product on how Services-built solutions and core platform capabilities fit together, bring real customer context into product conversations, and make sure the team and our customers are ready to adopt new platform releases.
Scoping: Partner with the Director, Platform Services to scope Platform Services engagements, including data migrations, environment consolidations, account restructures, and ongoing support packages, and flag out-of-scope requests early.
Standardized Service Packages: Turn repeat customer requests into well-defined Platform Services offerings, such as governance, onboarding, training, and ongoing platform management packages, with clear scope and SLAs that Sales and Customer Success can position confidently.
Playbooks & Process: Build and maintain playbooks, templates, QA checklists, and SLAs so delivery is repeatable across regions and new team members ramp quickly.
Enablement & Adoption: Partner with Customer Success and Enablement to deliver platform training and drive adoption, so customers build lasting internal capability on CreatorIQ.
Deal Support: Support new business pitches, RFPs, renewals, and expansions where Platform Services is part of the deal, clarifying what's in and out of scope.
Cross-Functional Collaboration: Partner closely with Strategic Intelligence, Influencer Marketing Services, Customer Success, Customer Experience, and Product to keep handoffs clean on engagements that span multiple teams.

Who you are and what you'll need for this position:

6+ years in platform operations, professional services, implementation, or technical account management within an enterprise SaaS environment, including at least 2 years managing people.
Deep, hands-on platform expertise. You're comfortable configuring complex enterprise software, managing large datasets and bulk data operations, and troubleshooting data integrity issues.
Proven experience working directly with Product teams, translating customer and field feedback into clear, prioritized product input and following it through to resolution.
Experience leading a distributed team across time zones, with a track record of developing people and growing their ownership.
Strong customer-facing presence with enterprise stakeholders. You stay calm and solutions-oriented in escalations and can deliver hard news clearly.
Experience building processes, playbooks, QA standards, or standardized service offerings that make delivery repeatable.
Strong data literacy, including advanced Excel or Google Sheets skills and comfort working with data structures, imports, and exports.
Excellent communication skills, with the ability to translate technical platform detail into clear business terms for practitioner, product, and executive audiences.
Bachelor's degree or equivalent experience.

Preferred Skills

Experience scoping professional services engagements, including defining requirements, effort, and deliverables, is a strong plus.
Direct experience with the CreatorIQ platform or comparable creator/influencer marketing, social, or marketing technology platforms.
Experience leading data migrations, environment consolidations, or large-scale account restructures.
Familiarity with SQL, APIs, or data tooling.
Experience designing productized services or packages with defined scope and SLAs.
Experience supporting global consumer brands across multiple markets.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.

What you will get from us:

People: work with talented, collaborative, and friendly people who love what they do.
Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us.
Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you!
Work/life harmony: 15 days vacation, floating and set holidays, wellness allowance, and paid parental leave.
Whole Health Package: medical, dental, vision, life, disability insurance, and more.
Savings: a 401k (USA) plan to help you plan ahead.
Work from home stipend: to assist you in setting up a home office that works for you (or buy a new dog leash - your choice!).

Who we are:

CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies - including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora - CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at www.creatoriq.com http://www.creatoriq.com and follow us on LinkedIn https://www.linkedin.com/company/creatoriq and Instagram https://www.instagram.com/creatoriq.

At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.

Compensation, benefits, and beyond:

We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks https://creatoriq.notion.site/What-you-ll-get-from-us-at-CreatorIQ-d252de0c5995417f89b564cfdbbc4b24?pvs=4.

AI Transparency Notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Global Candidate Privacy Notice https://creatoriq.notion.site/Global-Candidate-Privacy-Notice-1f29bdd3fbd98069a1e2eb6acefb3acf.

Apply About employer

Report this job