Jobs in the United States

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H&M Store Manager - The Mall at Robinson
H&M Group
Pittsburgh, PA
- $65,397 to $77,480 USD / year
Ensure all admin routines for both people and operations are handled in a correct way
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Department Supervisor - Orlando Metro
H&M Group
Orlando, FL
- $19.22 to $22.39 USD / hour
Ensure all admin routines for both people and operations are handled in a correct way
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Executive Chef
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Ensure overall consistency and high quality across the various operations; plan menus based on such factors as market trends, customer preferences and nutritional considerations; design…
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BD
Director Revenue Strategy
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Ivins, UT
- $140,000 to $160,000 USD / year
…strategy, pricing, forecasting, distribution, and reservations operations to maximize revenue and profitability. This position partners with Commercial, Finance, and Operations leadership…
Added 1 min ago
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Lead Medical Receptionist
UnitedHealth Group
Westborough, MA
- $20 to $36 USD / hour
…inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global…
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Associate Vice President for Business and Finance and Controller
Morehouse College
Atlanta, GA
Demonstrated success leading organizational change, team development, and process improvement initiatives.
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Customer Experience Intern
Detroit Diesel Corporation
Detroit, MI · Portland, OR
- $21 to $29 USD / hour
Hybrid (4 days per week in-office / 1 day remote)
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RH
SQF Practitioner
Robert Half
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- $39.9 to $43 USD / hour
…will lead the ongoing administration of the Safe Quality Food program, strengthen compliance practices, and help ensure packaging operations meet regulatory and customer expectations. The…
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Operations Manager IV
Significance, Inc.
Port Hueneme, CA
- $195,000 to $210,000 USD / year
This position is located in Port Hueneme, CA, and requires working on-site five days per week · Location: Port Hueneme, CA — On-site, five days per week
Added 1 min ago
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Part-Time Sales Lead - Famous Footwear
Famous Footwear
Gillette, WY
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 2 mins ago
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2027 Summer Internship - Finance (San Jose, California)
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United States
- $25 to $28 USD / hour
At Rosendin, our interns are more than participants; they are contributors. Our internship program is designed to give you meaningful, hands-on experience in the electrical construction…
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Application Support Analyst (BES)
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Remote, United States
Must reside in the Continental United States and have maintained a permanent residence in the US for at least the last 3 consecutive years (36 months)
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Head eSports Coach / Program Manager
Angelo State University
TX
The Head eSports Coach / Program Manager is responsible for developing, leading, and managing ASU’s collegiate eSports program and overseeing the daily operations of the Esports Lounge.…
Added 2 mins ago
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Group Exercise Coordinator
New Albany Country Club
New Albany, OH
- $41,000 to $45,000 USD / year
…promoting, coordinating, and supervising the Club's group exercise program. This position plays an important leadership role in developing a strong instructor team, expanding class…
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Director of Human Resources (onsite/hybrid)
AgriBank
Richfield, MN
…technology, automation and artificial intelligence to improve HR operations and the employee…
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Director of Rehabilitation- PTA
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Chandler, AZ
- $27 to $34 USD / hour
13-week Pathway to Success leadership development program
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Retail Warehouse Associate
Bob's Discount Furniture LLC
Chesapeake, VA
- $17 to $18 USD / hour
…Discount Furniture, playing a critical role in the back-end operations that make our stores shine. Whether part-time or full-time, this role ensures our showrooms are staged to perfection,…
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Process Engineer
Novolex
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Must have working knowledge of PLC’s, automation, and high speed manufacturing equipment
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Production Supervisor
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Logan Township, NJ
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General Manager
Community Choice Financial Family of Brands
Birmingham, AL
- $19.25 USD / hour
…driving force behind the store’s success, you’ll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service.…
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Director, Clinical Data Analytics
USA - Smith & Nephew, Inc.
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…programs. Ensure statistical rigor in study design, protocol development, sample-size determination, statistical analysis plans, and interpretation of study outcomes. Guide the application…
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Client Experience Representative
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Assistant Plant Manager
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Senior Manager, Grant Management & Revenue Operations
Remote, United States
- $70,000 to $80,000 USD / year
Working across Development, Corporate Programs, Finance, program and delivery teams, and relationship managers, the Senior Manager proactively connects contributors, monitors commitments…
Added 3 mins ago
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Senior Manager, CRM & Revenue Enablement
Remote, United States
- $70,000 to $80,000 USD / year
Primary clients: Development and Business Development Revenue Teams

Creative Goods Merchandise LLC

Director, E-Commerce Operations

New York, NY, United States

$85,000 to $95,000 USD / year

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Job details

Pay: $85,000 to $95,000 USD / year
Experience: 3-4 years of experience in product catalog management, ecommerce project management or similar at an agency or in-house role.
Posting language: English
Posted: Nov 12, 2026

Original job description

CREATIVE GOODS

Director, Ecommerce Operations

THE OPPORTUNITY:

CREATIVE GOODS is a dynamic full-service merchandising company based in NYC with a bold vision for the live entertainment space. Our experienced team of industry professionals works to establish partnerships that are built on trust, allowing us to better serve clients through clear communication, a streamlined workflow and creative product that captures the imagination.

THE ROLE:

The Director, Ecommerce Operations will own the agency’s ecommerce vertical, managing internal teams on all deadlines and deliverables, in line with client needs and needs of the business. This individual will work with internal teams, clients, agencies, and developers to create a seamless user experience for customers and increase engagements across all digital channels. This is a hands-on role with an equal mix of strategic development and operational execution. This role reports to the Managing Director and is based in our NYC Garment District office.

WHAT YOU’LL DO:

Product Catalog Management

Manage the full online catalog across all agency operated sites (in all territories) - product data, descriptions, images, pricing, categories, and inventory sync with our fulfillment center and retail outlets.
Set and enforce standards for product content so every listing is consistent, accurate, and easy to find.
Keep the catalog clean - retire discontinued items, fix errors, and improve search and navigation.
Partner with purchasing, logistics, marketing, and client services for all product and site launches.
Build and run a repeatable launch process that efficiently works for all teams.
Manage all pre-orders with purchasing and fulfillment teams, ensuring clear and consistent customer messaging.

Site Development & Compliance

With the aid of our ecommerce strategic partner agency (OneLive), keep our websites running and compliant.
Own the relationship with 3PL fulfillment center and OneLive to deliver the best possible online experience.
Regularly review shipping costs and metrics across all territories, optimizing agency costs.

Customer Experience

Implement and oversee in-house CRM platform (Zendesk).
Manage in-house Customer Experience Associate and third-party partners in international territories to offer five-star satisfaction across all channels.
Review and implement both internal and external policies and procedures alongside Customer Experience Associate to maximize efficiency and support the customer experience.
Report on CRM metrics and initiatives.

Grow Online Sales

Own the plan to grow ecommerce revenue across territories with agreed upon goals YoY.
Track and report on key metrics
Find and test ways to improve the customer experience, prioritizing omnichannel experiences when possible.
Oversee Sr. Manager, Marketing and partner on customer growth initiatives through paid and organic digital ads, social, and email marketing.

REQUIRMENTS:

3-4 years of experience in product catalog management, ecommerce project management or similar at an agency or in-house role.
2 or 4-year college degree, or equivalent work experience.
Excellent verbal and written skills.
An organized team player, with a positive attitude and collaborative mindset.
Hands-on experience managing a large product catalog and running product launches.
Data lover that can turn metrics into strategy.
Social wiz that knows how to effectively and efficiently engage consumers.
Deep working knowledge of Shopify and NetSuite highly preferred.
Basic understanding of site development/coding preferred, but not required.
A self-starter, figure it out attitude. You’re happy to be hands-on, and you thrive without a big team or playbook.

COMPENSATION & BENEFITS:

The gross salary for this role is commensurate with experience and ranges between $85,000 to $95,000 annually - it is an exempt position and not eligible for overtime. As a full-time employee of Creative Goods Merchandise, LLC, this position is eligible to participate in the Company’s comprehensive benefits program following a 90-day waiting period for new enrollees. This program includes medical, dental, and vision care, core life, accidental death and dismemberment, and disability coverage. After a year of service in any position, full-time employees are eligible to enroll in the 401(k)-retirement account. Benefits are subject to the changes Creative Goods may make from time to time to its benefits programs.

CREATIVE GOODS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Jobs in the United States