Assistant Manager - Retail

Creatif is and AWARD WINNING ART STUDIO for kids & adults. At Creatif, Art meets Technology. We’ve combined an inspiring studio environment with a wide selection of items and our ArtPad app to create a unique space that is exciting and engaging! At Creatif we offer DiY Walk In session, Private Parties, Painting Workshops, Art Classes, Corporate events, Camps & more. We are looking for vibrant, self-motivated, outgoing and creative candidates who are excited to work for a growing national brand. This position is for our Pleasanton flagship studio location. Job Type: Part-time Open availability on Fri - Sat- Sun is required for this position.

DESCRIPTION:

Do you love to interact with people? Do you have a great personality, possess a creative flair & leadership skills along with stellar customer service experience? If YES, we could have the perfect opportunity for you! Be a part of the Créatif team by becoming a Créatif Asst. Manager/ Supervisor.

THE ROLE:

The Asst. Manager/ Supervisor will report to the Store Manager, and will be responsible for supervising all store activities when on duty. Superior customer service experience and positive attitude is a must for this role. An ideal candidate will possess previous experience in retail management and sales.

ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:

 Handling phone calls and addressing customer queries  Using cash register, bookings & sales  Communicating with the party host on all event requirements  Maintaining the flow of event and help execute all tasks within the required timeframe  Ensuring and enforcing that the participants are following adequate safety measures and maintaining a clean and safe environment at all times  Build and maintain a fun, positive, interactive and enthusiastic environment at the store  Motivate and encourage all team members  Run events with party coordinators as needed  Manage the entire workflow of events  Manage and complete all event related activities  Inventory and stock management  Monitor and manage all events and planned sessions

QUALIFICATIONS:

 Supervisory/Event management experience  Previous experience in retail, customer service, sales or other related fields  Ability to thrive in a fast-paced & growing environment

EXPERIENCE:

 Excellent written and verbal communication skills  Highly preferred- Sales experience  Highly preferred- Good time management, organization and prioritization skills  Highly preferred - Experience working with kids in a kid friendly environment

REQUIRED:

 Must be able to lift 30-40lbs regularly throughout shifts  Ability to stand, bend, reach and scoop throughout assigned shift IDEAL CANDIDATE – The qualifications listed are typical of the knowledge, skills, and abilities of successful employees within this classification.

Knowledge of:

 Principles and practices of job site safety, potential job hazards, and state and local regulations.  Basic computer programs.

Skill and / or Ability to:

 Accurately operate a calculator and POS system.  Use computers and technology capabilities.  Demonstrate proficiency and knowledge in area(s) of expertise.  Communicate well both verbally and in writing; listen to and understand various viewpoints; share relevant information timely; provide constructive feedback; maintain professionalism.  Effectively and productively engage with others and establish trust, credibility, and confidence.  Promote collaboration and assist others with their initiatives and efforts.  Consistently build knowledge and expertise about current job.  Listen to and build customer relationships; increase customer satisfaction and ensure commitments are met.

PERKS OF WORKING AT CREATIF:

 Fully stocked snack/tea and coffee station in break room  Creative and lively work environment