IT Support Specialist

We are currently looking for a IT Support Specialist . We have 1 open position. Please apply and we can discuss! Location : Chico, California Salary : $24-28/hr Benefits : Full benefits Type : Contract to Hire Sponsorship Available : No Must Have Skills : Background working within a managed services environment at the Tier 2 or Tier 3 support level Proven hands-on expertise with servers, firewalls, network switches, and routers Solid command of networking fundamentals and protocols, backed by substantial real-world networking practice Excellent interpersonal and communication abilities, as this position involves daily direct interaction with clients over phone and video calls Well-rounded grasp of core IT concepts Familiarity with printing processes required; prior exposure to print-related software is a strong advantage Responsibilities : Deploy hardware and support software programs across network peripherals, Microsoft servers, and both PC and Mac machines Deliver network-level technical assistance covering WAN and LAN connectivity, routers, firewalls, and security Engage with clients as needed, updating them on incident status and alerting them to upcoming changes or scheduled service interruptions Handle printing support and general troubleshooting across Windows and Mac operating systems, including configuring print drivers using recommended practices Record completed work in tickets and build configuration entries within our PSA and related documentation platforms Maintain prompt coordination with colleagues through MS Teams and Outlook If the above seems like a fit, then apply!! CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.