EDI Systems Analyst

Crayola has inspired children to express their creativity since 1903. Crayolians take pride in fulfilling our mission of helping parents and educators raise creatively alive children around the world. Join our team and be part of an iconic brand that develops quality art products and experiences that are loved by families and preferred by teachers. Our company culture is mission focused, and encourages fun, collaboration, transparency, and helping others. Crayola believes our workforce benefits from a broad spectrum of diverse ideas and perspectives which enables us to understand our consumers better.

We recognize that candidates may use AI tools to assist with formatting, proofreading, and organizing application materials. However, all materials submitted must accurately reflect your qualifications and experience. Candidates are expected to generate their own substantive responses to application questions/prompts, interview questions, and other assessments without the use of generative AI tools or other external assistance unless they have received permission from the company.

EDI Systems Analyst, Easton, PA

GENERAL SUMMARY:

Provides support for Global EDI implementations and ensures that an electric data interchange and interface systems operate properly, adequately and meet user needs. This includes translating business requirements to technical specifications, creating test cases, performing data performance testing, and supporting the day-to-day operations of EDI, including identifying any technical problems with sending/receiving transactions. Also provides Global production support investigation and resolution. Leads projects that support a functional area and assists on other projects as defined by the IS Manager. Possesses an in-depth knowledge of EDI, EDI systems and communications protocols [AS2, VAN, (S)FTP, HTTP(S)], and a sound understanding of business practices. Develops and executes detailed project plans.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Responsible for the daily Global EDI operations, which include production support, administration, Control, scheduling, and balancing of EDI documents.
• Identify and implement process improvements within the EDI structure, including system interfaces, policy, and procedure changes.
• Perform detailed analysis of project requirements and assist in the development of functional specifications.
• Work with the VAN, AS2, (S)FTP, HTTP(S) partners to implement the necessary enhancements and monitor document transmissions.
• Ability to apply and update AS2 and SSL certificates.
• Performs detailed design and mapping specification creation for translation between SAP, External Applications and EDI formats.
• Leads customer-based projects digitizing current processes and fully utilizing EDI capabilities, such as autoload implementation which supports automatic order generation resulting in reduction of manual EDI orders.
• Serves as a primary liaison with key users in specific functional areas of the business.
• Works closely with SAP business analysts to resolve daily issues and design/create new business processes.
• Provides project and technical guidance to other members of IS or consultants assigned to work on a specific project or functional area.
• Completes projects and tasks as assigned by the IS Manager.
• Develops systems documentation and training programs in accordance with current IS Standards for new applications and updates older system documentation as system updates are performed.
• Provides training to new and existing system users.
• Build, tests and maintains all system interfaces including SAP, BI, and Ecommerce Systems.
• Identifies, develops, and maintains the procedures that aid in system recovery in case of disaster.
• Works with IS Operations to ensure that systems are transferred to a production status once the new system has been implemented or an older system has been upgraded.
• In accordance with the NIST CSF and Hallmark Standards, ensure adherence to policies and processes to remain in compliance for maintenance, security continuous monitoring and recovery areas including Asset Management, Change Management, Incident Management, Problem Management, Vulnerability & Patch Management, Data Security, Disaster Recovery and Business Continuity.

JOB SPECIFICATIONS:

• Bachelor’s degree in computer science or computer Programming preferred.
• Minimum of 7-10 years of experience in EDI Systems & Interfaces.
• Must have experience in Seeburger implementation, configuration, setup, and BIC Mapping Designer prem/cloud.
• SAP experience required to support and setup EDI partners and tables.
• Knowledge of S/4 Hanna and EDI interfaces highly desirable.
• Good problem-solving skills with a focus on resolution of the issue.
• Good verbal and written communications skills.
• Sound understanding of standard business practices.
• Demonstrated ability to work in a team & matrix environment.
• Knowledge of process and data modeling and data architectural development methodology.
• Ability to deal effectively with deadlines and time pressures.
• Ability to build and maintains strong working relationships with vendors and internal business partners.
• Ability to interact/communicate with individuals at all levels of the organization.

PHYSICAL CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

WHY CRAYOLA?

• Kid Inspired Culture
• Free Admission to Crayola Experience for Employees
• Community Volunteerism Opportunities
• Annual Bonus Potential for all Full-Time Employees
• Company Matched 401k & Employee Value Sharing Plan
• Comprehensive Healthcare Benefits for Eligible Employees
• Education Assistance Program
• Wellness Programs
• Employee Resource Groups
• Generous Product Discounts Onsite & Online
• Company Sponsored Employee Events
• Discounts on a wide variety of products and services – automotive, electronics, fitness, travel and entertainment

Green is our favorite color! Crayola cares about the environment and responsibly makes the products you love. Learn more about Crayola’s creative solutions for greener tomorrows: https://www.crayola.com/about-us/sustainability

Crayola is committed to providing competitive market compensation. Our pay ranges are established using reliable market data and consider factors such as job responsibilities, industry benchmarks, and geographic location.

Individual starting pay is determined by a candidate’s skills, experience and qualifications. This role is eligible to participate in an annual incentive plan as per plan guidelines. For a full list of Crayola benefits, please visit https://www.crayola.com/company/employee-benefits.

No phone calls please.

Search Firm Representatives - Please Read Carefully:

Crayola LLC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Crayola LLC via e-mail, the Internet, or directly to hiring managers at Crayola LLC in any form without valid written search agreement in place for that position will be deemed the sole property of Crayola LLC, and no fee will be paid in the event the candidate is hired by Crayola LLC as a result of the referral or through other means.

Search firms are essential to the recruitment and staffing efforts at Crayola LLC, and we value the partnerships we have built with our vendors. For this reason, Crayola LLC has established and regularly maintains a preferred vendor list. Please note that even preferred vendors need to have a written search agreement signed by Human Resources at Crayola LLC in place for the specific position in order for a fee to be paid for any candidate referrals.