Jobs in the United States

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Added 1 min ago
Engineering & Maintenance Manager
Yeo & Yeo HR Advisory Solutions
Ypsilanti, MI
…provide exceptional levels of product quality and customer service. With over 60 years of industry experience, we provide solutions for the most complex plating and dual coating…
Added 2 mins ago
Regional Perishable Operations Manager
BJ's Wholesale Club, Inc.
Remote, United States
The Regional Perishable Operations Manager will report directly to the Sr Director of Perishables. This multi-unit field leadership role is responsible for overseeing and driving a high…
Added 5 mins ago
TO Interim HR Generalist
Saginaw Chippewa Indian Tribe
Mt Pleasant, MI
Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service…
Added 5 mins ago
TO HR Generalist
Saginaw Chippewa Indian Tribe
Mt Pleasant, MI
Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service…
Added 6 mins ago
Donor Relations & Stewardship Manager
University System of Georgia
GA
Implement, coordinate, direct and maintain the Foundation scholarship process in collaboration with the Office of Financial Aid. Ensure that named and endowed scholarships are appropriately…
Added 8 mins ago
WV
Assistant Veterinary Hospital Manager
Western Veterinary Partners
Newberg, OR
- $28 to $32 USD / hour
Family Pet Clinic of Newberg is seeking an Assistant Hospital Manager to help lead our team and support the day-to-day operations of the hospital. This role is ideal for someone with…
Added 8 mins ago
Supply Chain Manager 1
Penske
Sheffield Village, OH · Avon Lake, OH
Must have a strong understanding of operations and supporting technology, especially web based applications · Must have a successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction
Added 8 mins ago
HI
Assembler-Molding 1st Shift (7am-3pm Mon-Friday) *Up to $24/hr*
Havis Inc
Ivyland, PA
- Up to $24 USD / hour
Must have High School Diploma or equivalent, technical certification a plus · Must possess a strong attention to detail
Added 8 mins ago
Collaborative Delivery Preconstruction Manager
Wharton-Smith
Palm Beach Gardens, FL
Valid driver's license required
Added 8 mins ago
Collaborative Delivery Preconstruction Manager
Wharton-Smith
Charlotte, NC
Valid driver's license required
Added 8 mins ago
Collaborative Delivery Preconstruction Manager
Wharton-Smith
Sugar Land, TX
Valid driver's license required
Added 8 mins ago
Superintendent
Wharton-Smith
Palm Beach Gardens, FL · Port St. Lucie, FL · Vero Beach, FL · Palm Bay, FL · Palm City, FL
Current OSHA 30-Hour certification required · Current First Aid & CPR certification required
Added 8 mins ago
Senior Project Manager
Wharton-Smith
Palm Beach Gardens, FL
The Senior Project Manager serves as an operational leader who mentors Project Managers and project teams, supports business development initiatives, manages executive-level client…
Added 8 mins ago
Superintendent
Wharton-Smith
Palm Beach Gardens, FL
Current OSHA 30-Hour certification required · Current First Aid & CPR certification required
Added 10 mins ago
J
Part-Time Business Development Representative
United States
- Part-time
Previous customer service and/or business development experience. Ability to deliver superior customer satisfaction.
Added 11 mins ago
Restaurant Operations Manager
Messiah University
Mechanicsburg, PA
Assist in other Dining Service operations and assist the Dining Services management team with special projects as needed.
Added 12 mins ago
Assistant Manager I
Family Dollar
Hialeah, FL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 12 mins ago
Cyber Security Project Manager - TS/SCI FSPG
Tesla Laboratories. Inc.
McLean, VA
About the Company Tesla Laboratories is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cyber Security, Intelligence Analysis, Financial Management, Facilities…
Added 12 mins ago
Logistics Technical Planner/Integrator - TS/SCI CI Polygraph
Tesla Laboratories. Inc.
Washington, DC
Tesla Laboratories is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cyber Security, Intelligence Analysis, Financial Management, Facilities Engineering Services, and…
Added 16 mins ago
DCEO Cluster Manager
Amazon Data Services, Inc.
Ashburn, VA
The successful candidate will have experience managing a team of 60+ people on a 24/7 rotating shift across multiple Data Centers
Added 17 mins ago
Buyer
Uniform Color
Holland, MI
Cooperates with Production, Scheduling, Customer Service, Product Development, Quality and Logistics on material delivery timing and other projects
Added 17 mins ago
PF
Member Services Rep Part Time Overnight
Planet Fitness - Fitton Clubs
Peru, IL
- Part-time
Reports to: Club Manager / Assistant Club Manager
Added 19 mins ago
Retail Sales and Service Manager
Woodgrain
Boston, MA
The Sales Manager must have a competitive attitude and desire to succeed in a competitive environment
Added 19 mins ago
WP
Assistant Property Manager
Weinstein Properties
Charlotte, NC
- From $21 USD / hour
…needed if you have solid management experience from customer service, sales or hospitality environments. We offer training and coaching on how to master the necessary skill sets, and…
Added 19 mins ago
HI
Territory Manager, Communications and Software - 4 Corners
Hubbell Incorporated
St. Louis, MO
- $150,000 to $190,000 USD / year
This position is remote, and the candidate must reside in one of the following states (UT, CO, AZ, NM) · Must reside in one of the following states (UT, CO, AZ, NM)

Crate & Barrel

Assistant Store Leader, Customer Experience & Outreach

Burlington, MA, United States

Apply on usnlx.com About employer

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Job details

Experience: 2+ years customer service or retail leadership experience
Posting language: English
Posted: Nov 11, 2026

Original job description

Strategic and service-driven, the Assistant Store Leader – Customer Experience & Outreach drives sales and engagement through hands-on leadership and a passion for delivering results. In this role, you lead sales and service programs, train and coach associates, and implement engagement initiatives that boost customer acquisition, retention, and loyalty. You oversee the performance of key programs such as Design Services, Trade, Registry, and in-store events - driving traffic, conversion, and long-term relationships. By analyzing KPIs, managing customer feedback, and maintaining brand standards, you ensure operational excellence and a consistent, elevated store experience. You also manage scheduling, expenses, and safety awareness while driving kitchen and Registry business through proactive outreach and events that bring the brand to life.

A day in the life as an Assistant Store Leader...

In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area.
Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training.
Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD).
Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution
Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results.
Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.
Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required.
Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate.

What you'll bring to the table..

Your sense of personal style with a discerning eye and passion for design and home furnishings
Strong communication, interpersonal, and problem solving skills
Strong delegation skills in support of execution and driving results
Proven ability to build a culture focused on success and teamwork

We’d love to hear from you if you have…

2+ years customer service or retail leadership experience
Experience with Microsoft Office, Google applications, computer systems and tablet devices
Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Apply on usnlx.com About employer

More about this job

Skills

Customer experience
Sales
Scheduling
Loss prevention
Payroll
Reporting
Communication skills
Problem solving
Teamwork
Customer service
Leadership
Microsoft Office
Regulatory compliance

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Jobs in the United States

Engineering & Maintenance Manager

Regional Perishable Operations Manager

TO Interim HR Generalist

TO HR Generalist

Donor Relations & Stewardship Manager

Assistant Veterinary Hospital Manager

Supply Chain Manager 1

Assembler-Molding 1st Shift (7am-3pm Mon-Friday) Up to $24/hr

Collaborative Delivery Preconstruction Manager

Collaborative Delivery Preconstruction Manager

Collaborative Delivery Preconstruction Manager

Superintendent

Senior Project Manager

Superintendent

Part-Time Business Development Representative

Restaurant Operations Manager

Assistant Manager I

Cyber Security Project Manager - TS/SCI FSPG

Logistics Technical Planner/Integrator - TS/SCI CI Polygraph

DCEO Cluster Manager

Buyer

Member Services Rep Part Time Overnight

Retail Sales and Service Manager

Assistant Property Manager

Territory Manager, Communications and Software - 4 Corners

Contact us

Work requirements

Jobs in the United States