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Added 8 mins ago
Maintenance Technician II
Federal Express Corporation
JACKSONVILLE, FL
Multiple certificates and degrees may be assessed by manager and HR to determine relevancy to minimum qualifications and experience
Added 23 mins ago
Program Manager | Active Secret clearance
GD Information Technology, Inc.
United States
Transform technology into opportunity as a Program Manager at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.
Added 25 mins ago
CO
Civil Engineering Technician I/II/III - Capital Projects Engineering- CPE
City of Santa Rosa
Santa Rosa, CA
- $47.1 to $57.19 USD / hour
THE CITY OF SANTA ROSA IS HIRING MULTIPLE CIVIL ENGINEERING TECHNICIANS! THIS IS AN EXCITING OPPORTUNITY FOR THOSE SEEKING TO APPLY THEIR TECHNICAL EXPERTISE IN A DYNAMIC CAREER PROVIDING…
Added 27 mins ago
Territory Executive - Illinois
PagerDuty
Phoenix, AZ
…rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations…
Added 27 mins ago
CH
Data Analyst
Cayuse Holdings
Phoenix, AZ
- $100,000 to $110,000 USD / year
The Data Engineer/Analyst collaborates with clients, data scientists, and software engineers to develop and optimize data pipelines, ETL processes, and database structures that support IRS…
Added 28 mins ago
SR
Principal/Staff Technical Program Manager, Engineering
Simbe Robotics
United States
- $165,000 to $230,000 USD / year
We're hiring a Technical Program Manager to be the connective tissue across this system: the person who can see the full dependency graph, from a hardware decision through the robot's…
Added 33 mins ago
Mechanical Engineer II or III
Integrated Production Systems, Inc
ARLINGTON, TX
We are seeking a Mechanical Engineer (II or III level) who can independently lead complex mechanical engineering work supporting commercial and U.S. Department of War (DoW) programs. This…
Added 52 mins ago
Logistics Manager Journeyman
Sierra Management And Technologies Inc
California, MD
The Logistics Manager plans, develops, coordinates, and executes comprehensive logistics and Product Support Strategies (PSS) to ensure supportability, reliability, maintainability,…
Added 52 mins ago
SM
Logistics Specialist, Journeyman
Sierra Management And Technologies Inc
Orange Park, FL
- $50,000 to $65,000 USD / year
Sierra Management and Technologies, Inc. (Sierra), provides industry-leading technologies in software engineering and application development. We solve our nation’s most complex,…
Added 52 mins ago
Senior Program Management Analyst
Sierra Management And Technologies Inc
Lakehurst, NJ
Sierra Management and Technologies, Inc. (Sierra), provides industry-leading technologies in software engineering and application development. We solve our nation’s most complex,…
Added 52 mins ago
Data Scientist, Journeyman
Sierra Management And Technologies Inc
California, MD
Sierra Management and Technologies, Inc. (Sierra), provides unparalleled logistics and program management, cutting-edge software and IT system development, and innovative data science and…
Added 1 hour ago
O
Senior Manager, Systems Software Engineering
Oracle
United States
- $146,300 to $306,400 USD / year
We are seeking a Senior Manager, Systems Software Engineering to lead the strategy, delivery, and operational excellence of enterprise device-management systems and services. This role owns…
Added 1 hour ago
Advisor, IT Network Operations
Enbridge Employee Services Inc
Remote, United States
University degree or technical diploma in Information Technology, Computer Science, Engineering, Networking, or a related discipline, combined with 4+ years of demonstrable experience in…
Added 1 hour ago
CH
Data Analyst
Cayuse Holdings
Honolulu, HI
- $100,000 to $110,000 USD / year
The Data Engineer/Analyst collaborates with clients, data scientists, and software engineers to develop and optimize data pipelines, ETL processes, and database structures that support IRS…
Added 1 hour ago
Product Manager, Identity
Tailscale
Remote, United States
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to…
Added 1 hour ago
Product Manager, Identity
Tailscale
Remote, United States
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to…
Added 1 hour ago
Transportation Engineer Trainee
State of Connecticut
Newington, CT
After successful completion of a one (1) year training program, you will be promoted to Transportation Engineer 1 (Engineering): $85,151-$104,720/annually
Added 1 hour ago
Manager Information Technology 3
Northrop Grumman
Linthicum Heights, MD
Northrop Grumman’s Chief Information and Digital Office (CIDO) is seeking an Information Technology Manager (M3) to lead the CIDO Engineering Digital Solutions organization in support of…
Added 1 hour ago
Manager Information Technology 3
Northrop Grumman
Linthicum Heights, MD
Northrop Grumman’s Chief Information and Digital Office (CIDO) seeks an Information Technology Manager (M3) to lead the Mission Systems CIDO Operations Digital Solutions organization,…
Added 1 hour ago
Staff Agile Product Owner - Morrisville (TS/SCI)
Northrop Grumman
Linthicum Heights, MD
Strong technical background in Software development or Systems Engineering within an Agile Software development program
Added 1 hour ago
Sr Principal Agile Product Owner - Morrisville (TS/SCI)
Northrop Grumman
Linthicum Heights, MD
Strong technical background in Software development or Systems Engineering within an Agile Software development program
Added 1 hour ago
Information System Security Officer (ISSO)
CACI International
Jessup, MD
In this role, you will collaborate with the Information Systems Security Manager (ISSM) and technical teams to maintain the security posture of mission-critical information systems and…
Added 1 hour ago
AD
Quality Assurance Specialist - Manufacturing (Rockville, MD)
Antech Diagnostics
Rockville, MD
- $63,000 to $79,000 USD / year
Bachelor's degree in Life sciences discipline (Biology, Chemistry, Biochemistry), Medical Technology, Biomedical Engineering, or an applicable technical field.
Added 1 hour ago
CH
Data Analyst
Cayuse Holdings
Annapolis, MD
- $100,000 to $110,000 USD / year
The Data Engineer/Analyst collaborates with clients, data scientists, and software engineers to develop and optimize data pipelines, ETL processes, and database structures that support IRS…
Added 2 hours ago
Product Manager, Networking Features
Tailscale
Remote, United States
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to…

Crane Worldwide Logistics

Technical Account Manager

Houston, TX, United States

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Job details

Experience: 3–5 years of experience in technical account management, customer success, or a related technical support role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Description

ESSENTIAL JOB FUNCTIONS

Customer Relationship Management

Serve as the primary technical point of contact for assigned accounts.
Understand customer goals, challenges, and technical environments to provide tailored solutions.

Technical Guidance and Support

Collaborate with customers to implement and optimize our products/services to meet their needs.
Proactively identify and address potential technical issues before they impact the customer.
Collaborate with customers to troubleshoot and identify gaps in technical solutions (Integrations and Reporting)
Deliver product training, best practices, and knowledge-sharing sessions with global operation teams

Project Management

Oversee the technical aspects of customer onboarding, integration, analytics and application configurations. Ensure all changes cover the global operational process for the client.
Manage escalations and coordinate with internal teams (e.g., engineering, support, and product teams) to resolve & design complex issues/solutions.
Monitor project progress, milestones, and deliverables, ensuring timely and high-quality outcomes.
Validate all enhancements to meet the global process

Advocacy and Strategy

Act as a customer advocate within the organization to influence product roadmaps and feature development.
Identify opportunities for upselling or cross-selling additional products/services based on customer needs.
Provide feedback to internal teams to improve the overall customer experience.

QUALIFICATIONS

Education and Experience

Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
3–5 years of experience in technical account management, customer success, or a related technical support role.
Proven experience working with Integrations (EDI & API) & Data Analytics (SQL & PowerBI)
Experience with JIRA, PowerBI, Boomi, and MS Dynamics
Familiarity with SCRUM & Agile
Previous Logistics experience

Technical Skills

Proficiency in Integration development, Oracle, SQL
Strong understanding of transportation, Warehousing & distribution logistics
Ability to troubleshoot complex technical issues and provide actionable solutions.
Proficient experience using JIRA to manage work output

Soft Skills

Excellent communication and interpersonal skills
Strong organizational and project management abilities.
Ability to work collaboratively with cross-functional teams.
Customer-focused mindset with a passion for delivering scalable solutions

PHYSICAL REQUIREMENTS

Talking, hearing and using hands to operate computer equipment
Vision abilities required by this job include close vision and the ability adjust focus
25% travel required

OTHER SKILLS AND ABILITIES

People skills required to create, maintain and enhance relationship with client(s) and software partner(s)
Understand company information delivery capabilities and service
Ability to effectively communicate all information delivery offerings to the client
Extremely detail oriented
Software competence (excel, word, power point. PowerBI, etc.)
Motivated, goal oriented
High level of initiative and work well in a team environment
Excellent written and oral communication skills

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

Quarterly Incentive Plan
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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More about this job

Skills

Troubleshoot
Reporting
Upselling
Customer experience
Computer science
Computer technology
Technical support
EDI
Data analysis
SQL
Microsoft Power BI
Atlassian JIRA
Microsoft Dynamics
Agile
Logistics
Oracle
Warehouse operations
Manage work
Communication skills
Interpersonal skills
Project management
Computer equipment

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