Jobs in the United States

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Added 1 min ago
Yankee Candle - Seasonal 2nd Assistant - Central Valley, NY
Newell Brands
Central Valley
Position Title: Yankee Candle – Retail 2nd Assistant Manager
Added 1 min ago
Senior Manager, Data Engineering & AI
CVS Health
Irving, TX · Wellesley, MA
The Senior Manager, Data Engineering & AI is both a people leader and a technical leader who leads from the front. This person manages a team of data and software engineers (employees and…
Added 1 min ago
HSSE Site Representative
Who We Are
Houston, TX
Assist/Implement an onsite orientation program
Added 2 mins ago
D
Senior Manager, Regulatory Affairs
Danaher
Vista, CA
- $155,000 to $165,000 USD / year
The Senior Manager, Regulatory Affairs is responsible for developing and executing global regulatory strategies for high-complexity hardware and software products including but not limited…
Added 2 mins ago
Filtration Sales Specialist- GA, FL, Puerto Rico
Danaher
Atlanta, GA · Fort Lauderdale, FL · Miami, FL · Tampa, FL
…leads and prospects using customer relationship management…
Added 2 mins ago
BR
Production Scheduler
Bob's Red Mill
Milwaukie, OR
- $27.63 to $30.53 USD / hour
Responsible for reporting food safety and quality concerns to Supervisors and/or Department Manager.
Added 4 mins ago
Janitorial Porter
KBS
WILMINGTON, NC
Other responsibilities as directed by manager.
Added 5 mins ago
O
Lead Principal Technical Program Manager
Oracle
Nashville, TN · Seattle, WA · San Francisco, CA
- $116,600 to $264,100 USD / year
…laboratory automation. We are seeking a Lead Principal Technical Program Manager to lead integrated technical execution across scientific computing, genomics and pathogens workflows,…
Added 5 mins ago
O
Lead Principal Program Manager
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
Oracle Cloud Infrastructure (OCI) is seeking a Lead Principal Technical Program Manager to lead cross-functional analytics programs that turn complex business questions into critical…
Added 6 mins ago
Sr. Staff Auditor
UMB FINANCIAL CORPORATION
Dubuque, IA · Kansas City, MO
…phases of assigned audits with direction from the Audit Project Manager or the Audit Manager and/or Audit Director. This role will also support broader initiatives and strategic priorities…
Added 7 mins ago
Project Specialist
Natera
Austin, TX
Under the general supervision of the Facilities Manager, The Project Specialist will be responsible for coordinating, including planning, managing resources and supervising contractors…
Added 8 mins ago
Senior Technical Scrum Master and Agile Coach
CACI
Sterling, VA · Sterling
Facilitates team communications and updates Program Manager and stakeholders; prepares briefings on product status
Added 8 mins ago
Community Specialist- Gowanus
Domain Cos Management LLC
New Orleans, LA
You report to the Community Manager at The Shop Workspace. You also work closely with our portfolio Operations Manager, who sets operating standards across all locations, and our portfolio…
Added 10 mins ago
Network Analyst II
Texas A&M University - Texarkana
Texarkana, TX
Performs network configuration changes, equipment replacements, firmware and software upgrades, and lifecycle maintenance.
Added 10 mins ago
Account Manager
Lanham, MD
Otis Elevator Company is searching for a highly motivated Account Manager, responsible for territory sales, margin growth & customer satisfaction for customers in Southern D.C and Southern…
Added 10 mins ago
Professional Services Manager II, Enterprise
Axon
Atlanta, GA · AZ
Post-Sale Implementation: Plan, coordinate, and execute program implementations for Axon’s product suite, ensuring seamless integration and optimal use of our hardware and software…
Added 11 mins ago
Technical Program Manager, Platform Engineering
Modular
Remote, United States
, we’re on a mission to revolutionize AI infrastructure by systematically rebuilding the AI software stack from the ground up. Our team, made up of industry leaders and experts, is building…
Added 11 mins ago
MATERIALS MANAGEMENT MANAGER
Carilion Services Inc
Roanoke, VA
The Manager, Materials Management is responsible for the 24hour/7day a week management of the CRMH Mini-Distribution department. Supervises staff and coordinates all activities of the…
Added 12 mins ago
Staff Technical Program Manager - AI/ML
Sony Interactive Entertainment (SIE)
Austin, TX
7+ years as a technical program manager, with at least 3 years specifically on AI/ML or applied data science delivery
Added 12 mins ago
Staff Technical Program Manager - AI/ML
Sony Interactive Entertainment (SIE)
San Mateo, CA
7+ years as a technical program manager, with at least 3 years specifically on AI/ML or applied data science delivery
Added 12 mins ago
Accounting Assistant - Natchitoches, Louisiana
Southern Scripts
Natchitoches, LA
Reconcile Accounts Receivable payments with invoices, noting discrepancies and communicating such to Billing Manager.
Added 13 mins ago
Research Scientist
Western Governors University
Raleigh, NC
…for 1 year of education and is the discretion of the hiring…
Added 13 mins ago
Staff Software Engineer
Western Governors University
Salt Lake City, UT
The Staff Software Engineer is a position of technical expertise, influence, and leadership in the technology realm. The position will be required to apply their expert knowledge to ensure…
Added 13 mins ago
Project Manager III, PLCI
Western Governors University
Salt Lake City, UT
In collaboration with the colleges and major university practices/departments, the PLCI Project Manager is responsible authoring the New Program/Offering Launch Charter documents with…
Added 14 mins ago
Dietary Manager
Healthcare Services Group, Inc.
Woodfin, NC
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…

Crane Worldwide Logistics

Technical Account Manager

Houston, TX, United States

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Job details

Experience: 3–5 years of experience in technical account management, customer success, or a related technical support role.
Posting language: English
Posted: Nov 3, 2026

Original job description

ESSENTIAL JOB FUNCTIONS

Customer Relationship Management

Serve as the primary technical point of contact for assigned accounts.
Understand customer goals, challenges, and technical environments to provide tailored solutions.

Technical Guidance and Support

Collaborate with customers to implement and optimize our products/services to meet their needs.
Proactively identify and address potential technical issues before they impact the customer.
Collaborate with customers to troubleshoot and identify gaps in technical solutions (Integrations and Reporting)
Deliver product training, best practices, and knowledge-sharing sessions with global operation teams

Project Management

Oversee the technical aspects of customer onboarding, integration, analytics and application configurations. Ensure all changes cover the global operational process for the client.
Manage escalations and coordinate with internal teams (e.g., engineering, support, and product teams) to resolve & design complex issues/solutions.
Monitor project progress, milestones, and deliverables, ensuring timely and high-quality outcomes.
Validate all enhancements to meet the global process

Advocacy and Strategy

Act as a customer advocate within the organization to influence product roadmaps and feature development.
Identify opportunities for upselling or cross-selling additional products/services based on customer needs.
Provide feedback to internal teams to improve the overall customer experience.

QUALIFICATIONS

Education and Experience

Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
3–5 years of experience in technical account management, customer success, or a related technical support role.
Proven experience working with Integrations (EDI & API) & Data Analytics (SQL & PowerBI)
Experience with JIRA, PowerBI, Boomi, and MS Dynamics
Familiarity with SCRUM & Agile
Previous Logistics experience

Technical Skills

Proficiency in Integration development, Oracle, SQL
Strong understanding of transportation, Warehousing & distribution logistics
Ability to troubleshoot complex technical issues and provide actionable solutions.
Proficient experience using JIRA to manage work output

Soft Skills

Excellent communication and interpersonal skills
Strong organizational and project management abilities.
Ability to work collaboratively with cross-functional teams.
Customer-focused mindset with a passion for delivering scalable solutions

PHYSICAL REQUIREMENTS

Talking, hearing and using hands to operate computer equipment
Vision abilities required by this job include close vision and the ability adjust focus
25% travel required

OTHER SKILLS AND ABILITIES

People skills required to create, maintain and enhance relationship with client(s) and software partner(s)
Understand company information delivery capabilities and service
Ability to effectively communicate all information delivery offerings to the client
Extremely detail oriented
Software competence (excel, word, power point. PowerBI, etc.)
Motivated, goal oriented
High level of initiative and work well in a team environment
Excellent written and oral communication skills

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

Quarterly Incentive Plan
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

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More about this job

Skills

Troubleshoot
Reporting
Upselling
Customer experience
Computer science
Computer technology
Technical support
EDI
Data analysis
SQL
Microsoft Power BI
Atlassian JIRA
Microsoft Dynamics
Agile
Logistics
Oracle
Warehouse operations
Manage work
Communication skills
Interpersonal skills
Project management
Computer equipment

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