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Added 4 mins ago
J
Senior Software Engineer II, Mobile - On App Ads (AI Native)
Jobgether
Remote, United States
- $118,500 to $216,500 USD / year
Manage and improve integrations with advertising technologies and platforms, including Prebid, Google Mobile Ads, Google Ad Manager (GAM), and other third-party SDKs.
Added 5 mins ago
Principal Product Manager
Indeed
Sioux Falls, SD
We’re looking for a Principal Product Manager to set the strategic direction and lead the cohesive evolution of Job Seeker Discovery across the Home Page, Search Results Page, and Job…
Added 5 mins ago
Integrations Program Manager
Meta
Pierre, SD
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 5 mins ago
Archer IRM Developer / Administrator
Cognizant
Pierre, SD
…building scalable Archer applications, questionnaires, workflows, integrations, dashboards, and reporting capabilities aligned with business and regulatory requirements. The ideal candidate…
Added 5 mins ago
Product Manager - Technical
Intermountain Health
Pierre, SD
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 5 mins ago
C
Facets Product Consultant - Manager
Cognizant
Pierre, SD
- $113,000 to $130,000 USD / year
Knowledge of integrations and dependencies across Facets modules and downstream healthcare payer systems.
Added 16 mins ago
Principal Product Manager
Indeed
Cheyenne, WY
We’re looking for a Principal Product Manager to set the strategic direction and lead the cohesive evolution of Job Seeker Discovery across the Home Page, Search Results Page, and Job…
Added 16 mins ago
Integrations Program Manager
Meta
Cheyenne, WY
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 16 mins ago
Archer IRM Developer / Administrator
Cognizant
Cheyenne, WY
…building scalable Archer applications, questionnaires, workflows, integrations, dashboards, and reporting capabilities aligned with business and regulatory requirements. The ideal candidate…
Added 16 mins ago
Product Manager - Technical
Intermountain Health
Cheyenne, WY
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 16 mins ago
C
Facets Product Consultant - Manager
Cognizant
Cheyenne, WY
- $113,000 to $130,000 USD / year
Knowledge of integrations and dependencies across Facets modules and downstream healthcare payer systems.
Added 33 mins ago
Archer IRM Developer / Administrator
Cognizant
Helena, MT
…building scalable Archer applications, questionnaires, workflows, integrations, dashboards, and reporting capabilities aligned with business and regulatory requirements. The ideal candidate…
Added 33 mins ago
C
Facets Product Consultant - Manager
Cognizant
Helena, MT
- $113,000 to $130,000 USD / year
Knowledge of integrations and dependencies across Facets modules and downstream healthcare payer systems.
Added 1 hour ago
J
Enterprise Solution Architect
Jobgether
Remote, United States
- $210,000 to $250,000 USD / year
…capabilities, inventory and procurement systems, and financial integrations while ensuring uninterrupted mission-critical operations. A major component of the position involves architecting…
Added 2 hours ago
M
Senior Technical Program Manager, AI Content Capabilities
Microsoft
WA · NY · GA · Redmond, WA · Atlanta, GA · Redmond · New York · Atlanta
- $119,800 to $261,000 USD / year
We are looking for a Senior Technical Program Manager, AI Content Capabilities to lead that shift as part of our Marketing Technology organization, building AI-powered products and reusable…
Added 2 hours ago
WI
Technical Project Manager (Contractor)
WOW! Internet, Cable, and Phone
Denver, CO
- $61 USD / hour
Technical Project Manager, Infrastructure & Systems (Contract Role)
Added 3 hours ago
Cloud Network Engineer
Deloitte US
Dallas, TX
…tools such as Terraform, AWS CloudFormation, and GCP Deployment Manager. Create reusable modules and blueprints for standardized network…
Added 3 hours ago
VTC/AV ENGINEER
QBE LLC (Federal)
Fort Jackson, SC
…Meeting Server/TMS, Expressway, Webex/Zoom for Government room integrations), room system codecs and endpoints, and scheduling and monitoring; provide Tier II/III resolution for escalated…
Added 3 hours ago
Cloud Network Engineer
Deloitte US
Dallas, TX
…tools such as Terraform, AWS CloudFormation, and GCP Deployment Manager. Create reusable modules and blueprints for standardized network…
Added 3 hours ago
Google Cloud Platform - SRE Manager
Huntington National Bank
Fairlawn, OH
Google Cloud Platform (GCP) Site Reliability Engineer (SRE) Manager is responsible for supporting the GCP framework and consumers of the platform. The position reports to the Chief…
Added 3 hours ago
Google Cloud Platform - SRE Manager
Huntington National Bank
Cincinnati, OH
Google Cloud Platform (GCP) Site Reliability Engineer (SRE) Manager is responsible for supporting the GCP framework and consumers of the platform. The position reports to the Chief…
Added 3 hours ago
Google Cloud Platform - SRE Manager
Huntington National Bank
Cleveland, OH
Google Cloud Platform (GCP) Site Reliability Engineer (SRE) Manager is responsible for supporting the GCP framework and consumers of the platform. The position reports to the Chief…
Added 3 hours ago
Associate Manager - ERP Package Applications
DXC Technology
Columbus, OH
Maintain responsibility for technical deliverables related to ServiceNow configurations and integrations
Added 3 hours ago
Google Cloud Platform - SRE Manager
Huntington National Bank
Columbus, OH
Google Cloud Platform (GCP) Site Reliability Engineer (SRE) Manager is responsible for supporting the GCP framework and consumers of the platform. The position reports to the Chief…
Added 3 hours ago
Senior Manager, Social Media
Lucid Motors
Newark, CA
Lucid Motors is seeking a strategic and creative Senior Manager of Social Media to lead the company's global organic social media presence. This role is responsible for shaping how Lucid’s…

Crane Worldwide Logistics

Technical Account Manager

Houston, TX, United States

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Job details

Experience: 3–5 years of experience in technical account management, customer success, or a related technical support role.
Posting language: English
Posted: Nov 3, 2026

Original job description

ESSENTIAL JOB FUNCTIONS

Customer Relationship Management

Serve as the primary technical point of contact for assigned accounts.
Understand customer goals, challenges, and technical environments to provide tailored solutions.

Technical Guidance and Support

Collaborate with customers to implement and optimize our products/services to meet their needs.
Proactively identify and address potential technical issues before they impact the customer.
Collaborate with customers to troubleshoot and identify gaps in technical solutions (Integrations and Reporting)
Deliver product training, best practices, and knowledge-sharing sessions with global operation teams

Project Management

Oversee the technical aspects of customer onboarding, integration, analytics and application configurations. Ensure all changes cover the global operational process for the client.
Manage escalations and coordinate with internal teams (e.g., engineering, support, and product teams) to resolve & design complex issues/solutions.
Monitor project progress, milestones, and deliverables, ensuring timely and high-quality outcomes.
Validate all enhancements to meet the global process

Advocacy and Strategy

Act as a customer advocate within the organization to influence product roadmaps and feature development.
Identify opportunities for upselling or cross-selling additional products/services based on customer needs.
Provide feedback to internal teams to improve the overall customer experience.

QUALIFICATIONS

Education and Experience

Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
3–5 years of experience in technical account management, customer success, or a related technical support role.
Proven experience working with Integrations (EDI & API) & Data Analytics (SQL & PowerBI)
Experience with JIRA, PowerBI, Boomi, and MS Dynamics
Familiarity with SCRUM & Agile
Previous Logistics experience

Technical Skills

Proficiency in Integration development, Oracle, SQL
Strong understanding of transportation, Warehousing & distribution logistics
Ability to troubleshoot complex technical issues and provide actionable solutions.
Proficient experience using JIRA to manage work output

Soft Skills

Excellent communication and interpersonal skills
Strong organizational and project management abilities.
Ability to work collaboratively with cross-functional teams.
Customer-focused mindset with a passion for delivering scalable solutions

PHYSICAL REQUIREMENTS

Talking, hearing and using hands to operate computer equipment
Vision abilities required by this job include close vision and the ability adjust focus
25% travel required

OTHER SKILLS AND ABILITIES

People skills required to create, maintain and enhance relationship with client(s) and software partner(s)
Understand company information delivery capabilities and service
Ability to effectively communicate all information delivery offerings to the client
Extremely detail oriented
Software competence (excel, word, power point. PowerBI, etc.)
Motivated, goal oriented
High level of initiative and work well in a team environment
Excellent written and oral communication skills

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

Quarterly Incentive Plan
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

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More about this job

Skills

Troubleshoot
Reporting
Upselling
Customer experience
Computer science
Computer technology
Technical support
EDI
Data analysis
SQL
Microsoft Power BI
Atlassian JIRA
Microsoft Dynamics
Agile
Logistics
Oracle
Warehouse operations
Manage work
Communication skills
Interpersonal skills
Project management
Computer equipment

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