Jobs in the United States

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Added 4 mins ago
Senior Software Engineer, Connectivity
Phaidra
Remote, United States
Initiate and lead engineering efforts for connectivity projects, from design through production, owning what you ship and maintaining it over time.
Added 4 mins ago
PM Housekeeping Manager
The Newbury Boston
Boston, MA
The PM Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with…
Added 8 mins ago
Environmental Task Manager
Arcadis
Houston, TX · Houston
Arcadis is seeking a project level Environmental Task Manager with a background as a Geologist, Environmental Scientist, Civil Engineer, or Environmental Engineer to join our team in…
Added 10 mins ago
MS
Principal Segment Development Manager
Micron Semiconductor Prds
Folsom, CA · San Jose, CA
- $171,000 to $337,000 USD / year
In the role of Principal Segment Development Manager, you will spearhead our marketing activities in Folsom, CA. This job holds a key role in crafting the direction for our memory and…
Added 10 mins ago
A
REMOTE Data Center Land Development Manager 2
Actalent
Redmond, WA
- $65 to $79 USD / hour
…consistent portfolio information, and transform detailed project-level data into clear, decision-ready insights for leadership. Working closely with land development, site services,…
Added 11 mins ago
MS
Principal Account Manager, Hyperscaler
Micron Semiconductor Prds
San Jose, CA
- $142,800 to $287,700 USD / year
As the Global Account Sales Manager, you will own and grow one of Micron's most strategic global Hyperscale customer relationships. This role is central to driving revenue, crafting account…
Added 17 mins ago
Technology Manager - Mechanical Engineering
GE Vernova
Niskayuna, NY
Activities aimed at proving a concept to be valid or technically feasible by the application of scientific and engineering methodologies. Work in this family typically has the objective of…
Added 19 mins ago
MS
Customer Enablement Manager, AI Solutions Group
Micron Semiconductor Prds
San Jose, CA · Boise, ID
- $129,000 to $337,000 USD / year
The AI Solutions Group is helping shape the future of memory for AI and accelerated computing. We work across product, engineering, quality, and business teams to bring Micron HBM solutions…
Added 20 mins ago
MI
Senior Spacecraft Avionics, Power and Wiring (APW) Engineer
Moog Inc
Arvada, CO
- $115,000 to $170,000 USD / year
…engineers in a team environment. You will report to the Systems Engineering Manager and will have a 9/80 hybrid work schedule, which provides every other Friday…
Added 24 mins ago
C
Senior Program Manager, Products
CesiumAstro
El Segundo, CA
- $193,000 to $236,000 USD / year
Partnering with Product, Technical Architects, Engineering, Business Development, Finance, Contracts, Supply Chain, and Program Management, the Senior Program Manager, Products translates…
Added 26 mins ago
Senior Clinical Specialist
Abbott Laboratories
Raleigh, NC
Working under general direction, provides advanced engineering, sales, educational and technical support in response to complex field inquiries from physicians, health care professionals,…
Added 27 mins ago
Production Job Planner
AGM Container Controls, Inc.
Tucson, AZ
…Planner coordinates with Purchasing, Production, Quality Control, Engineering, and Sales to support material availability, communicate production status, and meet customer delivery…
Added 44 mins ago
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Lab Technician
Actalent
Indianapolis, IN
- $21.5 USD / hour
Perform other duties as assigned by Lab Manager, Lab Supervisors, or Lab Technicians.
Added 45 mins ago
Mechatronics Engineer III
Allen Institute
Seattle, WA
…takes ownership of complex technical problems, contributes to engineering standards and documentation, and mentors less experienced team members. This role reports to the Hardware…
Added 46 mins ago
Ford Racing Powertrain Business Manager
Ford
Allen Park, MI · Allen Park
Ford Racing’s Powertrain Business Manager supports Powertrain Motorsport Operations by maintaining financial oversight, streamlining procurement to reduce program schedule risk, managing…
Added 47 mins ago
DC
Quality Systems Engineer
DY4 Curtiss-Wright DS, Inc.
Santa Clarita, CA
- $94,700 to $126,300 USD / year
Supports Program Quality Engineering Customer Quality process, ensuring quick response and effective corrective actions on customer raised SCARS, FRACAS, audit findings and feedback…
Added 53 mins ago
Senior Program Manager, Products
CesiumAstro
Austin, TX
Partnering with Product, Technical Architects, Engineering, Business Development, Finance, Contracts, Supply Chain, and Program Management, the Senior Program Manager, Products translates…
Added 53 mins ago
C
Senior Program Manager, Products
CesiumAstro
Westminster, CO
- $184,000 to $225,000 USD / year
Partnering with Product, Technical Architects, Engineering, Business Development, Finance, Contracts, Supply Chain, and Program Management, the Senior Program Manager, Products translates…
Added 56 mins ago
VP Information Technology
REPUBLIC SERVICES, INC.
Phoenix, AZ
Builds succession depth and a strong leadership bench across director and manager levels.
Added 57 mins ago
Workload Operations Technician and Customer Relations Manager
SAIC
Fort Bragg, NC · Fayetteville, NC
SAIC has an immediate opening for a Workload Operations Technician and Customer Relations Manager. SAIC requires a Workload Operations Technician/Customer Relations Manager to provide…
Added 57 mins ago
Manager, Supplier Performance (Remote)
Remote, United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 1 hour ago
Advanced Systems Engineer
Aerospace
Phoenix, AZ
You will report directly to our Sr. Engineering Manager and you’ll work out of our Phoenix, AZ location on a hybrid work schedule.
Added 1 hour ago
Environmental Risk Officer II
Truist Bank
Atlanta, GA · Charlotte, NC
1. Independently determine appropriate scope and level of environmental due diligence based on property type, current and historical use, transaction structure, identified environmental…
Added 1 hour ago
Engineering Operation Technician
Amazon Data Services, Inc.
Coyanosa, TX
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of…
Added 1 hour ago
TC
SharePoint & Power Platform Support Specialist
Technica Corporation
Washington, DC
- $80,500 to $108,000 USD / year
…range of advanced information technology solutions from Systems Engineering to Cyber Security, and from Software Development to Product Solutions. From our locations across the DC Metro…

Crane Worldwide Logistics

Technical Account Manager

Houston, TX, United States

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Job details

Experience: 3–5 years of experience in technical account management, customer success, or a related technical support role.
Posting language: English
Posted: Nov 3, 2026

Original job description

ESSENTIAL JOB FUNCTIONS

Customer Relationship Management

Serve as the primary technical point of contact for assigned accounts.
Understand customer goals, challenges, and technical environments to provide tailored solutions.

Technical Guidance and Support

Collaborate with customers to implement and optimize our products/services to meet their needs.
Proactively identify and address potential technical issues before they impact the customer.
Collaborate with customers to troubleshoot and identify gaps in technical solutions (Integrations and Reporting)
Deliver product training, best practices, and knowledge-sharing sessions with global operation teams

Project Management

Oversee the technical aspects of customer onboarding, integration, analytics and application configurations. Ensure all changes cover the global operational process for the client.
Manage escalations and coordinate with internal teams (e.g., engineering, support, and product teams) to resolve & design complex issues/solutions.
Monitor project progress, milestones, and deliverables, ensuring timely and high-quality outcomes.
Validate all enhancements to meet the global process

Advocacy and Strategy

Act as a customer advocate within the organization to influence product roadmaps and feature development.
Identify opportunities for upselling or cross-selling additional products/services based on customer needs.
Provide feedback to internal teams to improve the overall customer experience.

QUALIFICATIONS

Education and Experience

Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
3–5 years of experience in technical account management, customer success, or a related technical support role.
Proven experience working with Integrations (EDI & API) & Data Analytics (SQL & PowerBI)
Experience with JIRA, PowerBI, Boomi, and MS Dynamics
Familiarity with SCRUM & Agile
Previous Logistics experience

Technical Skills

Proficiency in Integration development, Oracle, SQL
Strong understanding of transportation, Warehousing & distribution logistics
Ability to troubleshoot complex technical issues and provide actionable solutions.
Proficient experience using JIRA to manage work output

Soft Skills

Excellent communication and interpersonal skills
Strong organizational and project management abilities.
Ability to work collaboratively with cross-functional teams.
Customer-focused mindset with a passion for delivering scalable solutions

PHYSICAL REQUIREMENTS

Talking, hearing and using hands to operate computer equipment
Vision abilities required by this job include close vision and the ability adjust focus
25% travel required

OTHER SKILLS AND ABILITIES

People skills required to create, maintain and enhance relationship with client(s) and software partner(s)
Understand company information delivery capabilities and service
Ability to effectively communicate all information delivery offerings to the client
Extremely detail oriented
Software competence (excel, word, power point. PowerBI, etc.)
Motivated, goal oriented
High level of initiative and work well in a team environment
Excellent written and oral communication skills

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

Quarterly Incentive Plan
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

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More about this job

Skills

Troubleshoot
Reporting
Upselling
Customer experience
Computer science
Computer technology
Technical support
EDI
Data analysis
SQL
Microsoft Power BI
Atlassian JIRA
Microsoft Dynamics
Agile
Logistics
Oracle
Warehouse operations
Manage work
Communication skills
Interpersonal skills
Project management
Computer equipment

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