General Manager

Job Title: General Manager, Crabtree Kitchen + Bar Location: Poulsbo, WA Job Type: Full-Time Reports To: COO Pay: $93,000 per year salary, plus a bonus tied to sales growth

Who We Are:

Crabtree Kitchen + Bar is a scratch kitchen built on ingredients we can trace to the source. Much of our beef comes from our family's ranch, Silver Creek Angus, and Keith Cleary, who leads our kitchen, builds the menu around knowing where everything comes from. We're part of Crabtree Brands, a family-owned group in Poulsbo that also runs ChocMo, our bean-to-bar chocolate shop and café, and High Spirits.

The Role:

We're looking for a General Manager to run Crabtree Kitchen + Bar and grow it. You'll own the guest experience, the front of house team, the bar, and the numbers, and work alongside Keith, who leads our kitchen, as an equal partner. The restaurant includes the Pines, our downstairs lounge and home of the Pine Club membership. You'll also support service standards at the ChocMo café.

What You'll Own:

Growth

• Grow covers and sales year over year, and lead the restaurant's expansion into new days and services.
• Build relationships with regulars, Pine Club members, and the local community.
• Plan, promote, and run ticketed events in the restaurant and the Pines.
• Take on private events and large parties over time.

Team

• Hire, onboard, train, and develop the FOH and bar team, with clear expectations and accountability.
• Hold regular performance check-ins and reviews.
• Lead pre-shift and staff meetings.

Numbers

• Own FOH labor, beverage cost, and your share of the P&L, against targets set with the COO.
• Build schedules that match labor to sales.
• Report regularly on sales, labor, and trends.

Bar

• Run the bar program: cocktails, whiskey, and wine, including ordering, inventory, and cost.

Service

• Be on the floor during peak service, setting the standard for hospitality.
• Partner with Keith and the kitchen team on communication, menu knowledge, and service flow.
• Keep the restaurant compliant with health department and WA liquor regulations, including responsible alcohol service.
• Support ChocMo café service with periodic check-ins and coaching.

What You Bring:

• 3+ years managing a full-service restaurant with a bar.
• A track record of growing sales and building a team people want to stay on.
• Strong knowledge of food, wine, and spirits.
• Comfort with P&L, labor percentages, and cost control. SpotOn and MarginEdge experience is a plus.
• Experience running ticketed or private events is a plus.
• Calm, sound decisions during busy service.
• Clear, kind, and direct communication with the kitchen, staff, and guests.
• Availability evenings, weekends, and holidays.
• WA Food Worker Card and Class 12 MAST Permit, or the ability to obtain them.
• Must be 21 years of age or older.

Benefits:

• As an employee, you will enjoy hefty discounts on food and merchandise at all of our companies: Crabtree Kitchen + Bar, ChocMo, and High Spirits!
• PTO that grows with years at the company.
• Health insurance options for full-time employees.
• Room to grow your leadership role as the restaurant grows.