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Added 5 mins ago
CM
Project Manager IV
Centene Management Company LLC
Remote, United States
- $87,700 to $157,800 USD / year
Position Purpose: Plan, organize, monitor, and oversee complex projects utilizing cross functional teams to deliver defined requirements and meet company strategic objectives. Assist in…
Added 13 mins ago
Senior IP Account Manager, Orange Wholesale International
Orange
UNAVAILABLE
We are seeking a highly experienced International Wholesale Senior IP Account Manager to lead and develop our global IP traffic business. The ideal candidate will possess extensive…
Added 32 mins ago
Coordinator for Academic Programs
Harvard University
Cambridge, MA
…support for the Academic Programs Office. The position manages complex and confidential administrative responsibilities while coordinating academic initiatives and cross-functional projects…
Added 38 mins ago
Sr Executive Admin Assistant - Controllership
Nationwide Life and Annuity Insurance Co
OH
We are seeking a highly accomplished Senior Executive Assistant to provide strategic administrative support to Chief Accounting Officer. This high-impact, high-visibility role calls for…
Added 38 mins ago
Sr Consultant, Software Engineering - Forward Deployed Engineering
Nationwide Life and Annuity Insurance Co
OH · AZ · IA
…design, development, deployment, and continuous improvement of complex AI solutions that address priority business needs and deliver measurable enterprise…
Added 38 mins ago
Consultant, Software Engineer - Platform Engineering
Nationwide Life and Annuity Insurance Co
OH · AZ · IA
Work Authorization: This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the STEM OPT Extension program.
Added 38 mins ago
Consultant, Software Engineer - Forward Deployed Engineering
Nationwide Life and Annuity Insurance Co
OH · AZ · IA
Work Authorization: This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the STEM OPT Extension program.
Added 38 mins ago
Actuarial Consultant - P&C Property Risk and Actuarial
Nationwide Life and Annuity Insurance Co
IA · AZ · OH
This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.
Added 46 mins ago
Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Wilmington, DE
Amgen
Wilmington, DE
Account Manager/Specialty Account Manager, IgG4-RD
Added 1 hour ago
Principal Manager, Customer Experience & Customer Service Operations
MTC
San Francisco, CA
Under the general direction of the Assistant Director, the Principal Manager, Customer Experience & Customer Service Operations serves as BATA's lead for customer service operations,…
Added 1 hour ago
DO
Employee Health Services Unit Manager
Department of Water Resources
CA
- $7,172 to $8,910 USD / month
As a working-level supervisor, the incumbent will plan, lead, organize, and manage the most sensitive and complex projects for the development, implementation, and management of the…
Added 1 hour ago
Program Manager (DC/MD/VA)
EMCOR Government Services, Inc.
DC
EMCOR Government Services is seeking an experienced and highly motivated Program Manager to lead the Facilities Maintenance and Operations Support Services Contract. This position is…
Added 1 hour ago
Release Train Engineer
Regions Bank
Charlotte, NC · Birmingham, AL · Atlanta, GA
Bachelor's degree in Computer Science or a related field and ten (10) years of experience as a Release Train Engineer, Scrum Master, Product Owner, or Agile Project/Program Manager
Added 1 hour ago
Senior Manager Enterprise Service Management & ServiceNow
SRP
Tempe, AZ
The Senior Manager, Enterprise Service Management & ServiceNow is the enterprise product and technology leader accountable for the vision, multi-year strategy, investment portfolio,…
Added 2 hours ago
Real-Time Information Center (RTIC) Manager
UWMSN University of Wisconsin Madison
Madison, WI
The ideal candidate will possess exceptional project management, communication, strategic planning, and relationship-building skills, with the ability to coordinate complex initiatives…
Added 2 hours ago
J
Audit Manager
Jobgether
Remote, United States
- $100,000 to $110,000 USD / year
…oversee a Quality Assurance Nurse Investigations Unit, guiding complex investigations into potential healthcare fraud, program mismanagement, and regulatory non-compliance. Working closely…
Added 2 hours ago
Manager, Operations - Night Shift
Macy's
Goodyear, AZ
The Manager, Operations facilitates the day-to-day labor planning and wave coordination of an assigned shift. They manage daily activities to ensure facility and organizational goals are…
Added 2 hours ago
Associate Director, Product Experience Strategy, Vital US
Kyndryl, Inc.
Remote, United States
…who brings your experience direction to life, and a technical program manager, who runs the delivery system that turns your priorities into reliable execution. Technical leads own…
Added 3 hours ago
Manager Fiscal Services Actuals & Audits
Oakland County
Waterford, MI
Are you a strategic financial leader with a passion for fiscal accountability, innovation, and driving organizational success? Oakland County is seeking an experienced and forward-thinking…
Added 3 hours ago
Chief Fiscal Services
Oakland County
Waterford, MI
Are you a strategic financial leader who enjoys improving processes, guiding teams, and making a meaningful impact through sound fiscal management? Oakland County is seeking a knowledgeable…
Added 3 hours ago
Manager, Accounting Research & Policy
CME Chicago Mercantile Exchange Inc.
United States
Lead technical accounting research across routine and complex transactions under authoritative U.S. GAAP.
Added 3 hours ago
J
Sr. Program Manager - Core Team Leader
Jobgether
Remote, United States
- $199,681 to $221,675 USD / year
The Sr. Program Manager - Core Team Leader will lead the execution of multiple strategic product development programs within the medical device industry.
Added 3 hours ago
Senior Product Marketing Manager
Jobgether
Remote, United States
We are looking for a hands-on Senior Product Marketing Manager to strengthen the positioning and go-to-market execution of an enterprise AI governance and integration portfolio. You will…
Added 3 hours ago
Clinical Staff Leader - Pediatric Hematology
Vanderbilt University Medical Center
Nashville, TN
…This leadership role, often categorized as an Assistant Nurse Manager, involves overseeing clinical excellence and managing a multidisciplinary healthcare…
Added 3 hours ago
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(USA) Store Manager - Supercenter
Walmart
NEW ROADS, LA
- $110,000 to $170,000 USD / year
Develops communicates and leverages a strategic vision aligned with company market and local plans and tactics to direct the management teamand management and hourly associates in facility…

Cprime

Engagement Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Cprime is an AI-first, human-centered partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift enterprise toward AI native thinking. Founded in 2003 and headquartered in the US, our clients span the globe and include more than 300 of the Fortune 500 companies. We bring deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data and enterprise agility to enable intelligent enterprises where people and AI orchestrate as one.

Notice of E-Verify Participation:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

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Cprime | INRY is looking for an Engagement Manager to lead enterprise Moveworks implementations and AI-enabled employee experience engagements.

The Engagement Manager is the primary delivery leader and day-to-day client counterpart for assigned engagements. This role combines hands-on program and project management with client consulting, technical coordination, and outcome-focused leadership.

You will work across customer stakeholders, Cprime delivery teams, Moveworks/ServiceNow, and other technology partners to translate customer objectives into a well-structured and executable engagement. You will own the overall health of the engagement - including scope, schedule, resources, risks, financials, governance, readiness, adoption, and customer outcomes - while helping teams navigate the technical and organizational complexity associated with enterprise AI.

This is not simply a project coordinator role, nor is it expected to be the primary hands-on developer or solution architect. Successful Engagement Managers are comfortable operating between those worlds: they understand the technology well enough to lead credible customer conversations, identify dependencies and risks, translate between business and technical teams, and make sure the right people are engaged to reach decisions and deliver results.

What you'll do:

Lead the Client Engagement

Serve as the primary day-to-day delivery leader and trusted customer counterpart.
Establish strong relationships with executive sponsors, program leaders, technical teams, business stakeholders, and partner organizations.
Understand the customer’s goals and translate them into clear engagement outcomes, priorities, plans, decisions, and success measures.
Lead customer governance, status discussions, workshops, decision forums, steering meetings, and escalations as appropriate.
Proactively identify issues, create clarity, recommend options, and drive decisions rather than simply reporting status.
Communicate technical and delivery topics clearly to both technical and non-technical audiences.

Own Delivery and Engagement Health

Build and maintain the overall engagement plan, milestones, workstreams, dependencies, operating cadence, and delivery governance.
Own risks, issues, decisions, actions, assumptions, and dependencies through appropriate RAID/RIDAC management.
Coordinate Cprime consultants, architects, engineers, customer resources, Moveworks/ServiceNow resources, and other partners as one integrated delivery team.
Manage resource plans, assignments, onboarding, scheduling, and delivery transitions.
Monitor actual progress against the plan and proactively address deviations, blockers, and competing priorities.
Ensure clear meeting cadence, follow-up, ownership, and accountability throughout the engagement.
Lead launch readiness, go/no-go planning, stabilization, transition, and engagement closeout.

Manage Scope, Financials, and Commercial Health

Understand and manage the Statement of Work, contractual scope, assumptions, deliverables, milestones, and acceptance expectations.
Identify potential scope expansion, delivery gaps, or change requirements early and manage them transparently with the customer and internal team.
Monitor engagement budget, burn, forecast, resource utilization, and financial risks.
Partner with Cprime account and practice leadership when change orders, extensions, additional services, or follow-on opportunities are appropriate.
Balance customer advocacy with responsible commercial and delivery management.

Guide Moveworks and AI Delivery

Develop sufficient Moveworks product, implementation, and architecture knowledge to confidently lead customer engagements.
Understand how Moveworks interacts with enterprise systems such as ServiceNow, knowledge repositories, collaboration platforms, identity solutions, HR systems, and other business applications.
Help customers and delivery teams identify and prioritize practical, high-value AI and agentic use cases.
Coordinate technical discovery and facilitate discussions around integrations, knowledge/content, data, security, identity, workflows, and platform readiness.
Recognize where technical, data, governance, or organizational conditions may create delivery or adoption risks.
Partner closely with architects, consultants, developers, and Moveworks/ServiceNow specialists without needing to personally own all solution architecture or development.

Drive Adoption and Measurable Outcomes

Establish success criteria and meaningful measures with customers early in the engagement.
Ensure implementation planning includes organizational readiness, communications, enablement, training, adoption, and sustainment - not simply technical go-live.
Use testing, feedback, usage data, and engagement evidence to recommend whether to proceed, adjust, pause, or change approach.
Help customers connect Moveworks capabilities to measurable improvements in employee experience, self-service, automation, productivity, and operational efficiency.
Support successful transition from implementation into steady-state ownership, support, optimization, and future roadmap planning.

Strengthen the Practice

Capture lessons learned, reusable assets, risks, patterns, and implementation practices across customer engagements.
Contribute to the continued development of Cprime’s Moveworks implementation methodology, templates, playbooks, and delivery standards.
Share field insights and customer feedback with internal practice leaders and Moveworks/ServiceNow teams.
Mentor and support delivery team members while helping create a consistent, high-quality customer experience.
Stay current on Moveworks, ServiceNow, enterprise AI, agentic AI, and evolving implementation practices.

Qualifications and Skills:

Significant experience leading enterprise technology implementations, consulting engagements, or SaaS delivery programs.
Demonstrated ownership of customer-facing engagements from planning and discovery through implementation, launch, and transition.
Strong hands-on project/program management capabilities including scope, schedule, resources, risks/issues, dependencies, governance, financials, and executive reporting.
Experience leading complex cross-functional teams involving business, technical, vendor, and executive stakeholders.
Ability to bring structure and clarity to ambiguous or rapidly evolving initiatives.
Strong consulting and facilitation skills with the ability to ask effective questions, challenge assumptions constructively, and guide customers toward decisions.
Technical fluency sufficient to understand integrations, APIs, enterprise platforms, data, identity, security, workflows, and solution dependencies without needing to be the primary developer.
Experience working with enterprise AI, automation, digital employee experience, ServiceNow, IT service management, or related enterprise platforms.
Strong written and verbal communication skills, including the ability to communicate effectively with both technical teams and senior executives.
Demonstrated comfort operating independently and taking accountability for engagement outcomes.
Willingness to travel occasionally based on customer and engagement needs.

Preferred Qualifications:

The following are highly valuable, but not all are required:

Direct experience implementing or managing Moveworks
ServiceNow implementation or consulting experience
Experience with ITSM, Employee Center, HR service delivery, digital workplace, or employee experience initiatives
Experience with generative AI, LLMs, agentic AI, enterprise search, conversational AI, or intelligent automation
Experience with enterprise knowledge management and content readiness
Experience integrating SaaS platforms with systems such as ServiceNow, Microsoft 365, Teams, SharePoint, identity platforms, HR systems, or other enterprise applications
Consulting or professional-services experience, including Statements of Work, change control, forecasting, and multi-client delivery
Organizational change management, adoption, or enterprise rollout experience
Experience helping develop implementation methodologies, playbooks, delivery standards, or reusable consulting assets
Project/program management or relevant ServiceNow/technology certifications

What success looks like:

Successful Engagement Managers consistently:

Create confidence and clarity for customers and delivery teams.
Keep engagements aligned to scope, schedule, budget, resources, and desired outcomes.
Identify risks and dependencies before they become escalations.
Understand enough of the solution to lead meaningful technical and business conversations.
Translate complexity into practical decisions and executable plans.
Build trusted relationships while remaining willing to have difficult conversations.
Treat adoption and customer value as part of implementation success - not activities that begin after go-live.
Help customers become increasingly capable and self-sufficient.
Leave behind stronger delivery practices, reusable lessons, and a better playbook for the next engagement.

What We Believe In

At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement

Cprime is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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