Contract Manager

Facility:

Sunset Building: 2230 West Sunset Street, Springfield, Missouri, United States of America, 65807

Department:

1722 CoxHealth Network

Scheduled Weekly Hours:

40

Hours:

8:00 AM – 5:00 PM

Work Shift:

Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

Negotiate a multitude of contract documents, including, but not limited to, Managed Care Organization, Medicare Advantage, Medicaid Managed Care, Accountable Care, Commercial, workers compensation and employer group contracts; utilize standard contracting documents in these relationships; develop and implement contract ranking/qualifying system; develop and implement contract-tracking system; prepare contract summaries and updates; contract troubleshooting. This position is responsible for organizing, preparing and analyzing financial and other data for improved business intelligence. Develop a managed care contract reimbursement tracking system. Responsible for the development and oversight of policies and procedures for the contracting and provider reimbursement process. Primary manager of contract management system; serves as payor customer service liaison; manage/supervise staff; analyzes healthcare laws and their effects on existing CoxHealth Network “CHN” policies, procedures and managed care contracts. Able to organize, prioritize and multi-task to execute projects and day to day work flow.Education:

• Required: A Bachelor’s Degree in Business Administration, Finance, Healthcare Management or a related field OR at least 4 years of equivalent experience

Experience:

• Required: 3 years’ experience in healthcare, managed care, insurance, healthcare consulting, legal, or a related field

Skills:

• Must have effective negotiating skills and above average knowledge of the current managed care environment. Local market knowledge preferred
• Working knowledge of healthcare industry
• Proficient in developing and an in depth understanding of financial and utilization reports used to monitor contract performance and identify payer trends
• Ability to understand complex hospital/payor contract agreements and determine compliance standards are being adhered to
• Ability to think critically and objectively in high pressure situations
• Strong interpersonal and analytical skills
• Strong oral and written communication skills
• Extraordinary attention to detail
• Experience in developing policies & procedures producing efficiency
• Familiarity with common office equipment to include PC, fax machine, multi phone lines, copier and scanner
• 10-key, memory typewriter and copier
• Knowledge of Excel, Word, Access and Power Point software applications

Licensure/Certification/Registration:

• N/A