Jobs in the United States

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Legal Records Associate (Law firm)
SPS North America
NY
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
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Supervisor Ground Operations
JetBlue Airways Corporation
Fort Lauderdale, FL
…environment. The Supervisor will collaborate and partner closely with Manager(s) in the execution of the operational strategy to ensure success of our customer interactions, control costs,…
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National Account Manager (Walmart)
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Facilities Manager/Coordinator
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Network & Infrastructure Security Engineer
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…related accessories, gear metrology equipment and automation systems. Gleason products are used by customers in e-mobility, commercial vehicles, aerospace, agriculture, mining, sustainable…
Added 1 min ago
R
Information Systems Security Manager
RIVIDIUM
Saint Louis, MO
- $140,000 to $150,000 USD / year
RiVidium Inc. is seeking an experienced Information Systems Security Manager to support the NGA Defender program. The selected candidate will be responsible for managing and overseeing the…
Added 1 min ago
Manager, Safety & Environment
KITO CROSBY
Manheim, PA
The Manager, Environmental, Health & Safety (EHS) provides multi-site leadership for environmental, occupational health, safety, and workers’ compensation programs. This role develops and…
Added 2 mins ago
Sr Engineer - Systems Eng
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…solutions requiring integration of multipleplatforms, operating systems, and applications across the enterprise. Keep up to date on technology trends and may participate in the…
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Dialysis Clinical Manager Registered Nurse - RN
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United States
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
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Dialysis Program Manager Registered Nurse - RN
BOH USA Bio-Med Appl of Ohio Inc
Fairfield, OH
Responsible for the day-to-day program operations and supporting the growth of the assigned single site Home Therapies program in coordination with the Business Unit management, in-center…
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Warehouse Supervisor
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…communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution…
Added 3 mins ago
QA Inspector
VOESTALPINE RAILWAY SYSTEMS NORTRAK LLC
Knoxville, TN
Join Our Team at voestalpine Railway Systems Nortrak!
Added 3 mins ago
Assistant Store Manager
Community Choice Financial Family of Brands
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As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added 3 mins ago
Sr. Program Manager
Clearwater Analytics, LLC
NY
As Program Manager within the Professional Services division at CWAN, you will be responsible for the full project lifecycle from project scoping, developing implementation plans, managing…
Added 3 mins ago
HS
Second Shift Production Supervisor
Health Systems Cooperative Laundry
St Paul, MN
- $25 to $35 USD / hour
Understands E-Vue automated and Milnor wash/dryer systems, and FMX maintenance program to ensure maximum production (training provided).
Added 3 mins ago
HS
First Shift Production Supervisor
Health Systems Cooperative Laundry
St Paul, MN
- $25 to $35 USD / hour
Understands E-Vue automated and Milnor wash/dryer systems, and FMX maintenance program to ensure maximum production (training provided).
Added 3 mins ago
Base Manager - CVG Airport (Northern Kentucky/Cincinnati)
AERO OPERATING LLC
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General Manager, Aviation Operations-CVG Airport
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Health and Safety Senior Coordinator
Kimberly-Clark USA, LLC
United States
…feat, but it’s worth it when you’re recognized often by your manager, supported by your team, and see the products you produce being used by your own family at the end of the…
Added 4 mins ago
RC
Restaurant Manager
Raising Cane's
Madison, MS
- $18 USD / hour
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…
Added 4 mins ago
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Restaurant Manager
Raising Cane's
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- $18 USD / hour
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…
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Financial Service Representative
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Shreveport, LA
…promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 – Also, a testament to the growth opportunities the company provides. The company…
Added 5 mins ago
Care Partner
SSM-SLUH, Inc
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K) Engages in service recovery activities referring unusual problems to Nurse Manager/ Designate.
Added 5 mins ago
Care Partner
SSM-SLUH, Inc
SSM Health Saint Louis University Hospital, MO
K) Engages in service recovery activities referring unusual problems to Nurse Manager/ Designate.
Added 5 mins ago
TO
Fleet Mechanic I, II, or III
Town of Windsor (CO)
Windsor, CO
- $28.61 to $40.06 USD / hour
The Fleet Mechanic (I) position is part of the snow removal program which includes scheduled on-call responsibilities typically during the months of October to April. Fleet Mechanic I’s are…
Added 5 mins ago
Senior Manufacturing Engineering Manager
Aerospace
South Bend, IN
As a Senior Manufacturing Engineering Manager at Honeywell Aerospace, you will lead a team of Manufacturing Engineers responsible for supporting daily manufacturing operations, improving…

Covista

Student Account Representative

Columbia, MD, United States

Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36.

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Job details

Pay: Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36.
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description About Covista

Covista (NYSE: CVSA) is America's largest healthcare educator, serving 100,000 students and supported by a community of 400,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals - they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education - they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

Job Description

This role supports student success through proactive account assessment, student finance advising, and account resolution. The Account Management Representative works as part of a team to help students understand their financing options, resolve account balance concerns, fulfill payment obligations, and make informed financial decisions throughout their academic journey. Reporting to the Account Management Manager, this position operates in a contact center environment and supports students through inbound and outbound phone calls, email, and chat. Responsibilities include providing exceptional customer service, assisting with financing and payment solutions, conducting collections and delinquency outreach, and helping students identify appropriate solutions for outstanding balances. The representative collaborates with academic partners and cross-functional departments to resolve financing and account-related issues while delivering high-quality student experience. This colleague serves as a role model for Covista's values and helps foster a culture of CARE consistent with the organization's mission, vision, and purpose.

Key Responsibilities

Analyze each student's financial situation and provide guidance, payment solutions, and account resolution strategies that support student success and fulfillment of financial obligations.
Proactively communicate with students through inbound and outbound phone calls, email, and chat to address account balances, payment options, delinquent accounts, and financing-related questions.
Collaborate with academic partners and cross-functional teams to resolve account, payment, and student finance issues while delivering a positive student experience.
Communicate University policies, procedures, and financing requirements accurately and effectively, ensuring students understand available options and next steps.
Assist students in making informed financial decisions by providing accurate account and payment guidance.
Conduct collections and delinquency outreach, helping students identify appropriate solutions for outstanding balances while supporting their continued academic success.
Address escalated student concerns by identifying appropriate solutions, coordinating with relevant stakeholders, and driving issues through resolution while providing exceptional customer care.
Identify opportunities to improve processes, contribute to new initiatives, and support continuous improvement efforts.
Participate in team meetings, training, and organizational initiatives.
Maintain compliance with applicable federal, state, institutional, and regulatory requirements, as well as all company policies and standards.
Perform other duties as assigned.

Qualifications

Bachelor's degree preferred; equivalent education and/or relevant work experience required.
Minimum of 1 year of experience in higher education, customer service, collections, account management, financial services, or a related field preferred.
Knowledge of student finance processes and higher education regulations preferred; familiarity with Federal financial aid programs is a plus.
Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
Strong customer service, verbal communication, and active listening skills, with the ability to remain professional and composed in challenging situations.
Experience communicating with customers through phone, email, and chat channels preferred.
Demonstrated ability to effectively engage students regarding outstanding balances, payment obligations, and account resolution options.
Strong attention to detail and accuracy in documenting student interactions, account activity, and follow-up actions.
Proficiency in Microsoft Office and experience using databases, CRM systems (Salesforce, Banner, Powerfaids), and other web-based applications.

Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit:

https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

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More about this job

Skills

Tutor students
Customer service
Counsel students
Improve business processes
Process improvement
Regulatory compliance
Work independently
Communication skills
Active listening
Attention to detail
Microsoft Office
Salesforce

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