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Product Manager-in-Training (YC cofounder/CEO-led)
Jerry.ai
Remote, United States
- $130,000 to $160,000 USD / year
As our business expands, we have a growing list of ideas but not enough people to execute them. This program exists to close that gap. We are looking for 2-3 Product Managers-in-Training to…
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GARAGE - Seasonal Sales Associate - Mall Of America
Groupe Dynamite, Inc Garage
Bloomington, MN
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
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GARAGE - Seasonal Sales Associate - Southcenter
Groupe Dynamite, Inc Garage
Tukwila, WA
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
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Store Manager - (Manager On Deck)
Sun Auto Tire and Service
St Louis Park, MN
…immediate placement as Experienced Store Managers through our Manager-On-Deck (MOD) program. This is not a trainee or entry-level role. Candidates selected will be certified and ready to…
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Senior Program Manager (CA)
Stemnetics
Culver City, CA
- $72,000 to $78,000 USD / year
The Senior Program Manager provides support in daily operations and strategic oversight for Stemnetics programs. The Senior Program Manager strengthens program quality by leading instructor…
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Enterprise Network Specialist III
San Diego Community College District
San Diego, CA
- $6,659.61 to $10,630.24 USD / month
Under the direction of the Manager, Network and PC Services, performs a wide variety of highly specialized technical tasks to support the design, installation, and maintenance of wide area,…
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Senior Manager, Professional Services Outsourcing
Armanino Advisory LLC
Dallas, TX · Salt Lake City, UT · Philadelphia, PA · Chicago, IL · Scranton, PA · Pasadena, CA · San Ramon, CA · Bellevue, WA · White Plains, NY · Irvine, CA · Boca Raton, FL · Boise, ID · El Segundo, CA · St. Charles, MO · Denver, CO · New York City, NY · Century City, CA · Nashville, TN · St. Louis, MO · Woodland Hills, CA · San Jose, CA · San Francisco, CA · Austin, TX
…have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life…
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Manager, Small Business Outsourcing
Armanino Advisory LLC
San Ramon, CA
…have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life…
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Pharmacy Technician
UnitedHealth Group
Ypsilanti, MI
- $16 to $29 USD / hour
We seek a Pharmacy Technician to support all functions of Genoa mental health and specialty pharmacy primarily through dispensing medical prescriptions and performing necessary clerical…
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Legal Records Associate (Law firm)
SPS North America
NY
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Added 1 min ago
Supervisor Ground Operations
JetBlue Airways Corporation
Fort Lauderdale, FL
…environment. The Supervisor will collaborate and partner closely with Manager(s) in the execution of the operational strategy to ensure success of our customer interactions, control costs,…
Added 1 min ago
Network & Infrastructure Security Engineer
Gleason
Rochester, NY
…alerts, investigate suspicious traffic and attempted intrusions, support incident containment, validate backups of device configurations, and test recovery…
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Dispatcher
FIRST MANAGEMENT SERVICES LLC
FAIRFIELD, CT
- $28 to $30 USD / hour
Employee Assistance Program for personal and work-related support
Added 1 min ago
NPI BUYER
Supply Technologies
Cleveland, OH · Solon, OH
…intellectual and technological infrastructure to give you a program of process, resource and production efficiencies that improve your competitive position in the…
Added 1 min ago
R
Information Systems Security Manager
RIVIDIUM
Saint Louis, MO
- $140,000 to $150,000 USD / year
RiVidium Inc. is seeking an experienced Information Systems Security Manager to support the NGA Defender program. The selected candidate will be responsible for managing and overseeing the…
Added 2 mins ago
Manager, Safety & Environment
KITO CROSBY
Manheim, PA
The Manager, Environmental, Health & Safety (EHS) provides multi-site leadership for environmental, occupational health, safety, and workers’ compensation programs. This role develops and…
Added 2 mins ago
Sr Engineer - Systems Eng
Ally Bank
Detroit, MI
…office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work…
Added 2 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Apopka, FL
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 2 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
CO
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 2 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Rock Springs, WY
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 2 mins ago
MC
Director, Budget & Agency Operations
McDonald's Corporation
Chicago, IL
- $168,000 to $210,000 USD / year
…inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to…
Added 2 mins ago
IC
Marketing, Communications and Engagement Manager
ISS Conversational ATS
SAN DIEGO, CA
- $115,000 to $130,000 USD / year
The MCE Manager is a champion, guardian, advocate and ambassador the food program and how we represent the core values and initiatives.
Added 2 mins ago
Dialysis Clinical Manager Registered Nurse - RN
BFL USA Bio-Med Appl of Florida Inc
United States
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 2 mins ago
Dialysis Program Manager Registered Nurse - RN
BOH USA Bio-Med Appl of Ohio Inc
Fairfield, OH
Responsible for the day-to-day program operations and supporting the growth of the assigned single site Home Therapies program in coordination with the Business Unit management, in-center…
Added 3 mins ago
Environmental Services - Manager in Training
Healthcare Services Group, Inc.
FAYETTEVILLE, AR
Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care…

Covista

Student Account Representative

Columbia, MD, United States

Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36.

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Job details

Pay: Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36.
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description About Covista

Covista (NYSE: CVSA) is America's largest healthcare educator, serving 100,000 students and supported by a community of 400,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals - they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education - they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

Job Description

This role supports student success through proactive account assessment, student finance advising, and account resolution. The Account Management Representative works as part of a team to help students understand their financing options, resolve account balance concerns, fulfill payment obligations, and make informed financial decisions throughout their academic journey. Reporting to the Account Management Manager, this position operates in a contact center environment and supports students through inbound and outbound phone calls, email, and chat. Responsibilities include providing exceptional customer service, assisting with financing and payment solutions, conducting collections and delinquency outreach, and helping students identify appropriate solutions for outstanding balances. The representative collaborates with academic partners and cross-functional departments to resolve financing and account-related issues while delivering high-quality student experience. This colleague serves as a role model for Covista's values and helps foster a culture of CARE consistent with the organization's mission, vision, and purpose.

Key Responsibilities

Analyze each student's financial situation and provide guidance, payment solutions, and account resolution strategies that support student success and fulfillment of financial obligations.
Proactively communicate with students through inbound and outbound phone calls, email, and chat to address account balances, payment options, delinquent accounts, and financing-related questions.
Collaborate with academic partners and cross-functional teams to resolve account, payment, and student finance issues while delivering a positive student experience.
Communicate University policies, procedures, and financing requirements accurately and effectively, ensuring students understand available options and next steps.
Assist students in making informed financial decisions by providing accurate account and payment guidance.
Conduct collections and delinquency outreach, helping students identify appropriate solutions for outstanding balances while supporting their continued academic success.
Address escalated student concerns by identifying appropriate solutions, coordinating with relevant stakeholders, and driving issues through resolution while providing exceptional customer care.
Identify opportunities to improve processes, contribute to new initiatives, and support continuous improvement efforts.
Participate in team meetings, training, and organizational initiatives.
Maintain compliance with applicable federal, state, institutional, and regulatory requirements, as well as all company policies and standards.
Perform other duties as assigned.

Qualifications

Bachelor's degree preferred; equivalent education and/or relevant work experience required.
Minimum of 1 year of experience in higher education, customer service, collections, account management, financial services, or a related field preferred.
Knowledge of student finance processes and higher education regulations preferred; familiarity with Federal financial aid programs is a plus.
Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
Strong customer service, verbal communication, and active listening skills, with the ability to remain professional and composed in challenging situations.
Experience communicating with customers through phone, email, and chat channels preferred.
Demonstrated ability to effectively engage students regarding outstanding balances, payment obligations, and account resolution options.
Strong attention to detail and accuracy in documenting student interactions, account activity, and follow-up actions.
Proficiency in Microsoft Office and experience using databases, CRM systems (Salesforce, Banner, Powerfaids), and other web-based applications.

Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit:

https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

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More about this job

Skills

Tutor students
Customer service
Counsel students
Improve business processes
Process improvement
Regulatory compliance
Work independently
Communication skills
Active listening
Attention to detail
Microsoft Office
Salesforce

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