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Merchandising Part Time Days
Lowes
East Peoria, IL
- $15 to $15.7 USD / hour
- Part-time
Explore educational opportunities with Lowe's tuition assistance program.
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Merchandising Part Time Days
Lowes
Jacksonville, NC
- Part-time
Explore educational opportunities with Lowe's tuition assistance program.
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Merchandising Part Time Days
Lowes
Rosenberg, TX
- Part-time
Explore educational opportunities with Lowe's tuition assistance program.
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Full Time - Merchandising Service Associate - Day
Lowes
Farmington, MO
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
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Clinical Case Manager
Abode Family
San Francisco, CA
The Clinical Case Manager provides mental health services to participants and is aimed at increasing wellness, increasing housing stability, and preventing people from cycling through the…
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Full Time - Merchandising Service Associate - Day
Lowes
Springville, NY
- $16 to $16.15 USD / hour
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
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Specialty ASM
Lowes
Saugus, MA
- $62,000 to $104,000 USD / year
…products our customers need. As an Specialty Assistant Store Manager, this…
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Full Time - Merchandising Service Associate - Day
Lowes
Rosenberg, TX
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
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Estimator
WRIGHTS HYDROSEEDING LLC
Fayetteville, GA
- $75,000 to $90,000 USD / year
The Estimator reports to the CWES Group Estimating Manager and works day to day in support of Wright’s Erosion Control. From time to time, the Estimator may be asked to support estimating…
Added 1 min ago
FP
Project Coordinator - Outreach Team
Friendship Place
Washington, DC
- $63,145 to $69,000 USD / year
…OSs demonstrate participant-centeredness while adhering to program guidelines, policies, and procedures. The Project Coordinator will work to empower low-income Veteran Families in the…
Added 1 min ago
Project Executive-Commercial Construction Projects
ENFRA LLC
Charlotte, NC
Works with the Project Manager(s) and Superintendent(s) on Schedule development of the project(s) with a detailed plan and workflow to meet the energy savings goal for the project(s).
Added 2 mins ago
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Assistant Store Manager
4500 - LAKEVIEW - JOHNNY'S MARKETS
Battle Creek, MI
- $18 to $21 USD / hour
Johnny’s is a fun, friendly place to work and shop, and as Assistant Store Manager, you’ll play an important role in keeping it that way. Your support will help every part of your store run…
Added 2 mins ago
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Export Customer Service Manager
Expeditors
Peabody, MA
- $65,000 to $80,000 USD / year
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is…
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Traveling Project Manager - Memphis
Turner Construction Company
Memphis, TN · Proctor, AR
Reports to: Senior Project Manager or Project Executive
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Special Education Ed Tech III, Beach Program (Self-Contained ASD) - Presumpscot Elementary
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Portland, ME
TITLE: Special Education Ed Tech III, Beach Program (Self-Contained ASD) – Presumpscot Elementary
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Principal - Ocean Avenue Elementary
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Portland, ME
The Principal is responsible for administering and supervising the overall school program and providing educational leadership for the students and staff members consistent with the…
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Assistant Principal - Moore Middle School
Portland Public Schools
Portland, ME
…role involves administering and supervising the total school program, providing educational leadership for students and staff consistent with the educational goals of the community, and…
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Veterinary Technician Assistant
Western Veterinary Partners
Cleveland, OH
- $15 to $17 USD / hour
Belvoir Pet Hospital is a busy, 5-doctor practice offering the highest quality of medicine small animals in our community. We are proudly AAHA-accredited. We deeply value serving our…
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Housekeeping Manager
Rogers Embassy Suites
Rogers, AR
Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.
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Onsite Community Association Manager (CVA11926)
RealManage
Centerville, VA
- $85,000 to $90,000 USD / year
Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage…
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Client Executive VEC - VCG Sales
Verizon Corp Rsrcs Group LLC
Dallas, TX
…innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration,…
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Teacher Assistant - Interim @ Sherwood Elementary
Gaston County Schools
Gastonia, NC
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Administrative Assistant
Akam Associates Inc.
Greenacres, FL
…providing administrative and customer service support to the Community Manager and Board of Directors. This position involves managing day-to-day office operations, coordinating…
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Retail Relationship Banker I
Origin Bank
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What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health…
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Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company…

Covista

Student Account Representative

Columbia, MD, United States

Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36.

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Job details

Pay: Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36.
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description About Covista

Covista (NYSE: CVSA) is America's largest healthcare educator, serving 100,000 students and supported by a community of 400,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals - they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education - they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

Job Description

This role supports student success through proactive account assessment, student finance advising, and account resolution. The Account Management Representative works as part of a team to help students understand their financing options, resolve account balance concerns, fulfill payment obligations, and make informed financial decisions throughout their academic journey. Reporting to the Account Management Manager, this position operates in a contact center environment and supports students through inbound and outbound phone calls, email, and chat. Responsibilities include providing exceptional customer service, assisting with financing and payment solutions, conducting collections and delinquency outreach, and helping students identify appropriate solutions for outstanding balances. The representative collaborates with academic partners and cross-functional departments to resolve financing and account-related issues while delivering high-quality student experience. This colleague serves as a role model for Covista's values and helps foster a culture of CARE consistent with the organization's mission, vision, and purpose.

Key Responsibilities

Analyze each student's financial situation and provide guidance, payment solutions, and account resolution strategies that support student success and fulfillment of financial obligations.
Proactively communicate with students through inbound and outbound phone calls, email, and chat to address account balances, payment options, delinquent accounts, and financing-related questions.
Collaborate with academic partners and cross-functional teams to resolve account, payment, and student finance issues while delivering a positive student experience.
Communicate University policies, procedures, and financing requirements accurately and effectively, ensuring students understand available options and next steps.
Assist students in making informed financial decisions by providing accurate account and payment guidance.
Conduct collections and delinquency outreach, helping students identify appropriate solutions for outstanding balances while supporting their continued academic success.
Address escalated student concerns by identifying appropriate solutions, coordinating with relevant stakeholders, and driving issues through resolution while providing exceptional customer care.
Identify opportunities to improve processes, contribute to new initiatives, and support continuous improvement efforts.
Participate in team meetings, training, and organizational initiatives.
Maintain compliance with applicable federal, state, institutional, and regulatory requirements, as well as all company policies and standards.
Perform other duties as assigned.

Qualifications

Bachelor's degree preferred; equivalent education and/or relevant work experience required.
Minimum of 1 year of experience in higher education, customer service, collections, account management, financial services, or a related field preferred.
Knowledge of student finance processes and higher education regulations preferred; familiarity with Federal financial aid programs is a plus.
Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
Strong customer service, verbal communication, and active listening skills, with the ability to remain professional and composed in challenging situations.
Experience communicating with customers through phone, email, and chat channels preferred.
Demonstrated ability to effectively engage students regarding outstanding balances, payment obligations, and account resolution options.
Strong attention to detail and accuracy in documenting student interactions, account activity, and follow-up actions.
Proficiency in Microsoft Office and experience using databases, CRM systems (Salesforce, Banner, Powerfaids), and other web-based applications.

Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit:

https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

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More about this job

Skills

Tutor students
Customer service
Counsel students
Improve business processes
Process improvement
Regulatory compliance
Work independently
Communication skills
Active listening
Attention to detail
Microsoft Office
Salesforce

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