Department Supervisor

The Department Supervisor handles all aspects of the day-to-day department operation for the assigned facility. The Department Supervisor will directly supervise the work of Warehouse Associates; continuously engaging with associates to provide leadership and provide feedback to management daily to achieve organizational goals. This is a working supervisor position requiring the supervisor to work within the assigned group while performing their responsibilities.

Responsibilities

• Assist General Manager to Ensure; Building Safety & Planning
• Ensure all Safety documents are signed off on and all safety procedures are followed
• All PPE are in place and used as instructed
• Ensure lifts are signed out and inspected
• Assist General Manager and Operations Manager to Ensure Labor Planning and Productivity Standard
• Plan labor to follow production or customer needs
• Utilize labor for VAS (value added services)
• Remove excessive labor for profitability and efficiency
• Track and train associates to maximize utilization
• Assist in retention and turnover
• ⁠Ensure daily shift KPIs are met
• Work Closely with General Manager and Operations Manager to Support Staff Development by Cross Training/On-Job Training
• Conduct daily start up meetings, present daily plan, and provide updates
• Train, motivate and assist in the development and growth of employees
• Implement and maintain continuous improvement program
• Challenge employees to be more productive
• Ensure quality and accuracy standards are maintained
• Operate MHE and/or perform other tasks to ensure timely completion of workload based on volume and available resources

Knowledge, Skills, and Abilities

• Excellent customer service skills
• Excellent problem solving and decision making skills
• Strong verbal & written communication skills
• Ability to maintain a high level of accuracy in preparing and entering information
• Ability to multi-task
• Ability to perform work in loud and high trafficked areas
• Ability to maintain organization in detail and color-coded areas
• Knowledge of Microsoft Office Software
• Knowledge or ability to learn WMS (Warehouse Management Systems) and customer ERP as necessary

Education/Experience

• Diploma or GED Equivalency, required
• 1 – 3 years of supervisory experience, required
• Warehouse Leadership experience, preferred
• Forklift experience, preferred
• RF Unit experience, preferred
• Food grade facility experience, a plus
• HighJump WMS experience, a plus
• SAP experience, a plus

Competitive Compensation We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure - ensuring your compensation is fair, motivating, and aligned with your growth.

• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health - from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer Disability/Veteran VEVRAA Federal Contractor