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Added just now
HG
Department Supervisor - Waikiki Business Plaza
H&M Group
Honolulu, HI
- $21.7 to $25.28 USD / hour
Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and working with your Department Manager to act on them
Added just now
Floor Manager
H&M Group
Atlanta, GA
As a Floor Manager, you’re be at the forefront of creating excellent customer experiences that go beyond the expected.
Added 1 min ago
Real Estate Assistant Retail Asset Manager Assistant Vice President
Citibank, N.A.
Remote, United States
Citi is looking for a Real Estate Assistant Retail Asset Manager to join the West Retail Asset Management team, reporting to the West Senior Asset Manager. In this role, you will support…
Added 1 min ago
EMERGENCY MANAGEMENT RESPONSE SPECIALIST
Arizona Department of Administration
AZ
Reports to the Technological Hazards Branch Manager/Radiological Emergency Preparedness (REP) Program Manager and supports the Division's REP Program. Develops, implements, and maintains…
Added 1 min ago
Associate Center Operations Director (Float)
ChenMed
Jacksonville, FL
The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture…
Added 2 mins ago
Funeral Home Manager
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Fairview Heights, IL
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated
Added 2 mins ago
Restaurant Manager
Red Lobster
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As a Restaurant Manager, you will be responsible for leading restaurant operations with a focus on delivering high quality seafood and beverage service while maximizing our guest…
Added 3 mins ago
CE
Sales and Business Leadership Trainee
Consolidated Electrical Distributors
Butte, MT
- $20 to $21 USD / hour
This challenging program requires a strong commitment from each participant and encompasses, but is not limited to, Electrical and Automation Fundamentals, Warehouse Operations, Supplier…
Added 3 mins ago
Certified Athletic Trainer College Pro PRN
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Carries out rehabilitation program and protocols independently after athlete or patient has been evaluated and treatment plan has been established.
Added 3 mins ago
Product Governance & Implementation Manager
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Great Falls, MT
North 40 Outfitters is looking for a Full-Time Product Information & Governance Manager to join our E-Commerce team! This role plays an important part in supporting the growth and success…
Added 3 mins ago
Retail Merchandising & Inventory Supervisor
Staples
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…Merchandising and Signage Standards, Inventory Management, Back-Room Operations and Customer Service through actions and coaching. You will be collaborative and inclusive in helping our…
Added 3 mins ago
Phlebotomist
Intermountain Health
Billings, MT
Six months of phlebotomy experience, phlebotomy training or national certification as approved by manager/supervisor. Preferred.
Added 3 mins ago
FINANCE MANAGER
Compass Group, North America
Helena, MT
The Financial Manager is a results-oriented finance focus role reporting to the Sr Director of Finance. This role also works closely with operations leadership and the broader finance team.…
Added 3 mins ago
Food Service Manager
Kalamazoo Gospel Ministries
Kalamazoo, MI
As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord
Added 3 mins ago
Clinical Supervisor of Community Based & Crisis Care - Mobile Crisis Unit
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Helena, MT
Valid Montana driver’s license required with clear driving record
Added 3 mins ago
Global Supply Chain Manager, ODM Network Switches Infrastructure Supply Chain
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Meta is seeking a professional experienced in driving strategic operations for large-scale supply chain organizations to execute on projects critical to Meta's Infrastructure Supply Chain &…
Added 3 mins ago
Facilities Management Director - Binghamton, NY
Compass Group, North America
Helena, MT
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
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Physician Pay Analyst
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The Physician Payroll Analyst collaborates with the Physician Payroll Manager, physicians, and all levels of leaders throughout the organization to administer physician payroll and provide…
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Facilities Management Director - Wakefield, RI
Compass Group, North America
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Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
Added 3 mins ago
SYSTEMS CLINICAL NUTRITION MANAGER II
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Helena, MT
…Dietitian and clinical leader to oversee clinical nutrition operations across multiple healthcare facilities. The ideal candidate will bring strong leadership skills, clinical expertise,…
Added 3 mins ago
Lead Patient Care Coordinator (Front Desk, Lead)
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Deep understanding of Upperline’s comprehensive care program, Upperline Plus, and responsible for patient enrollment and engagement efforts in collaboration with broader care team
Added 4 mins ago
General Manager
Chipotle Services, LLC
United States
…Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn…
Added 4 mins ago
Account Manager
CM2 Supply, Inc
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Under the direction of, and reporting to the Area Sales Manager, the Account Manager is responsible for all sales activities, from lead generation through close. This position will work to…
Added 4 mins ago
Retail Assistant Store Manager
The ODP Group
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The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us…
Added 5 mins ago
AB
Scheduling Coordinator
Autism Behavioral Center
Berlin, MA
- $18 to $22 USD / hour
…contract fulfillment. This position reports to the Billing Manager and Director of…

Covenant House Florida Inc

Program Manager

Orlando, FL, United States

Apply on workforcenow.adp.com About employer

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Job details

Posting language: English

Original job description

The Program Services Manager provides oversight of the day-to-day delivery of program services to youth ages 18-24 across the Community Service Center and Transitional Living Program (ROPAL). The manager serves as a key leader and point of contact for program team members, community partners, and service-related activities, ensuring consistent communication, effective coordination, staff accountability, and successful implementation across programs. The manager supports timely access to services, promotes high-quality service delivery, and ensures program operations align with agency goals, contractual requirements, and the needs of the youth served. ESSENTIAL DUTIES AND RESPONSIBILITIES: Covenant House Florida reserves the right to unilaterally modify, remove, or add to any of the following: Provide administrative oversight, leadership and professional support to program services, ensuring services are delivered in accordance with established goals, policies, procedures, and contractual requirements while promoting quality and consistency across programs. Oversee the provision of case management services to ensure consistent youth engagement, timely service delivery, effective referral coordination, and achievement of program goals related to housing stability, self-sufficiency, and successful client outcomes. Maintain expertise of HUD requirements, and local housing programs, resources, ensuring team members remain informed, trained, and current in applicable regulations, resources, and best practices. Track data for grant outcomes and reporting. Lead, supervise, coach, and develop direct care team members, establishing clear expectations and accountability for service delivery, documentation, youth engagement, follow-up activities, professional conduct, and scheduling to maintain appropriate team-youth ratios. Support the recruitment and onboarding of team members and assist with the placement, training, and ongoing supervision of CHF volunteers and interns. Coordinate daily program operations and service workflows. Plan and organize daily and weekly activities in collaboration with team members and program leadership. Work closely with the team to assess service delivery needs, identify opportunities for improvement, implement program enhancements, and monitor progress toward program goals and service initiatives. Oversee program implementation and cultivate collaborative relationships with community partners and landlords to promote coordinated and responsive services. Support positive interactions between youth and team members, providing guidance on resolving conflicts and improving service quality. Maintain safety by assisting in de-escalation when necessary, using appropriate verbal behavioral de-escalation techniques. Must be certified and up to date in Nonviolent Crisis Intervention Training. Oversee and monitor assigned grant-funded programs to ensure quality assurance, accurate client records, and compliance with state licensing requirements, funding sources, grant objectives, and agency policies and procedures. Ensure staff accountability for timely documentation and prepare monthly and quarterly reports to support program performance monitoring, funding requirements, and continuous quality improvement Collect, review, and maintain program data and performance indicators related to enrollment, engagement, service delivery, and housing outcomes, utilizing the agency's Efforts to Outcomes (ETO) information system and other assigned databases, including HMIS, to ensure data accuracy, reporting integrity, and compliance. Support the implementation of program policies and procedures and identify barriers, trends, and performance gaps affecting service delivery. Collaborate with the Director of Program Services to develop and implement corrective action plans and continuous quality improvement strategies that promote program effectiveness, quality service delivery, and compliance with organizational and funding requirements. Participate in assigned meetings, training, and professional development activities to maintain current knowledge of best practices in youth-centered services, harm reduction, and supportive housing. Support the delivery of a comprehensive and collaborative system of care by applying learned practices to program operations and service delivery. Provide oversight of the upkeep and maintenance of CHF equipment and property, including cleanliness, inventory management, and routine monitoring of agency vehicles, storage units, the CSC Food Pantry, and other program spaces. Coordinate with staff and vendors as needed to help ensure facilities, equipment, and resources remain safe, organized, and operational. Drive agency vehicles to escort youth to and from various appointments if needed and perform home visits. Other duties as assigned.

JOB REQUIREMENTS:

EDUCATION:

Bachelor’s Degree required (Masters strongly preferred) in a field related to Human Services.

EXPERIENCE:

Minimum of five years of human services experience and two (2) years of relevant experience in a leadership or team-support role, ideally within case management or a related field. Two years of case management experience working with at risk youth preferred. Relevant education, certifications, and/or work experience may be considered

SKILLS:

Knowledge of adolescent development, case management, crisis intervention and de-escalation. Ability to assess complex situations and determine appropriate next steps. Strong written and oral communication skills, excellent organizational and leadership skills to include excellent communications skills, ability to take initiative, provide constructive feedback, ability to problem solve and resolve conflicts. Strong interpersonal and public speaking skills. Must be a self-starter and team player with the ability to work with other staff members, clients, vendors, the public and community partners. Computer literacy including Microsoft Suite, Teams, and Zoom. Ability to lead, coach, model and address staff and program concerns.

SCHEDULE:

This position requires flexibility to meet the needs of youth which may take place outside of regular Monday-Friday business hours; this may include evenings, weekends, and mid shifts. However, this position is typically scheduled Monday-Friday between the hours of 8am-6pm. This position is onsite and does not have the ability to be remote.

TRANSPORTATION:

Must have a valid Florida driver’s license and a good driving record and ability to drive CHF vehicles.

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee may occasionally work outdoors and travel between program or service locations during the workday. The role requires the ability to lift and carry up to 25 pounds on an occasional basis, as well as bend, sit, stand, and walk for extended periods of time. The work environment typically involves a moderate to occasionally high noise level.

SUPERVISORY DUTIES

The position serves as direct supervisor for assigned staff and is responsible for performance management, coaching, employee development, administrative support, crisis management, Administrative On-Call (AOC) and Supervisor-on-Duty (SOD) coverage as assigned.

EQUIPMENT USED:

Must be able to utilize a computer, tablet and cell phone as well as word processing programs, email, and web based programs.

Due to licensing requirements, Covenant House Florida applicants will not be permitted to begin employment service until they have been cleared by a Florida and national criminal background search. Please see the link below to the new Care Provider Background Screening Clearinghouse Education and Awareness website. This site was implemented under the directive of HB 531 (2025). https://info.flclearinghouse.com All applicants for employment will be responsible for the cost associated with instituting background checks and will be eligible for reimbursement after 90 days of service. Equal opportunity is a fundamental principle at Covenant House Florida. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, marital/parental status, political affiliation, citizenship, disability, genetic information, veteran/ military status, or any other protected characteristic as established under law.

Apply on workforcenow.adp.com About employer

More about this job

Skills

Leadership
Case management
Reporting
Documentation
Scheduling
Recruitment
Onboarding
Collaboration
Crisis intervention
Quality assurance
Regulatory compliance
Harm reduction
Inventory management
CSC
Communication skills
Give constructive feedback
Public speaking
Computer skills
Microsoft Teams
Zoom
Performance management
Coaching
Administrative support

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Work requirements

Jobs in the United States