Jobs in the United States

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BA
3 East Certified Nursing Assistant - BWFH
Brigham and Women's Faulkner Hospital, Inc.
United States
- $22.44 to $33.34 USD / hour
…patient care. Performs the following duties to support unit operations and coordination of resources including but not limited to, answering unit phones, collaborating with health care team…
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Home2 Breakfast Dish
Schulte Companies
Perrysburg, OH
…inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most…
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Apartment Community Manager - Legacy North
AIR Communities
Plano, TX
- $100,000 to $115,000 USD / year
Our Community Managers are true business leaders who direct operations, sales, finances, and team development. They are industry front runners and influencers who deliver extraordinary…
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FP&A Manager - Property
AIR Communities
Chicago, IL
- $135,000 to $160,000 USD / year
Collaborative, supportive team culture focused on development and mentorship
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Program Manager
Santa Fe County
Santa Fe, NM
- $33.19 to $39.82 USD / hour
Assists in the development and monitoring of program budgets, contracts, and grant compliance requirements.
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Contract Operations Analyst
adecco
Bridgewater, NJ
- $33.39 USD / hour
Adecco is assisting a local client recruiting for Contract Operations Analyst remote opportunity. This is an excellent opportunity to join a company known for its strong commitment to…
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Shift Supervisor - Evergreen Donation Center
Goodwill of Colorado
Evergreen, CO
- $20.88 USD / hour
Ensure continuity of operations and open communication across all levels.
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CC
Fire Marshal
Cambria Community Services District
Cambria, CA
- $142,071 to $172,688 USD / year
…one Fire Marshal position over a two-year period, with the program scheduled to begin within six months of grant acceptance. On October 8, 2026, the CCSD Board of Directors accepted the…
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HP PC Sales Representative
Companies, Inc.
Middletown, NY
- $19 USD / hour
Bonus program is subject to change at the company's discretion
Added 1 min ago
Engineer Senior Principal III - Mission Chief Engineer
BAE Systems
Boulder, CO · Broomfield, CO · Westminster, CO
Operational Design: Champion the development and execution of Concepts of Operations (CONOPS) that align with customer mission objectives and identify critical gaps in the deployment…
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Deputy Program Manager – Strategic AEWS Program
BAE Systems
Nashua, NH
Working in close partnership with the Program Manager and broader leadership team, this individual will gain significant exposure to program execution, customer relationships, business…
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Engineer Senior Principal II – Space Science – Project Systems
BAE Systems
Boulder, CO · Broomfield, CO
Operational Design: Champion the development and execution of Concepts of Operations (CONOPS) that align with mission objectives and identify critical gaps in the deployment process.
Added 1 min ago
Subcontracts Administrator Principal
BAE Systems
Westminster, CO · Boulder, CO
Job Description The Operations Strategic Capabilities Unit plays a fundamental role in enabling efficient business and program execution – from strategic capital investments, industrial…
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Hourly Sous Chef
WI
…outstanding dining experience across all outlets and banquet…
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Regional Director of Golf Outreach and Veteran Engagement
Guardian Outreach Ministries Inc
San Diego, CA
…lead mission-driven growth across a powerful national outreach program in a hybrid remote role. If you're energized by purpose, relationship-building, and leading teams that make a real…
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Retail Sales Associate, Bellingham Bellis Fair - Part Time
Macy's
Bellingham, WA
- Part-time
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using…
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Manager, Sales and Customer Service
Macy's
Temecula, CA
Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent
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Dog Trainer
Petco Animal Supplies Stores, Inc.
Houma, LA
Attend and successfully pass Petco’s 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor.
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Sales Counselor
Everstory Partners
Memphis, TN
Must possess a valid driver's license and have access to a personal vehicle for local customer appointments, community outreach, and networking events
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Senior Accountant
Ozark Services, Inc
United States
Partner with the Information Systems team in the development of program enhancements.
Added 1 min ago
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Senior Software Engineer, macOS - AI Security & Governance (Elara)
Omnissa, LLC
United States
- $141,000 to $250,000 USD / year
…Our platform boosts employee engagement while optimizing IT operations, security, and…
Added 1 min ago
OL
Senior Software Engineer, Backend/Distributed Systems - AI Security & Governance
Omnissa, LLC
United States
- $141,000 to $250,000 USD / year
…Our platform boosts employee engagement while optimizing IT operations, security, and…
Added 1 min ago
OL
Senior Software Engineer, Windows - AI Security & Governance (Elara)
Omnissa, LLC
United States
- $141,000 to $250,000 USD / year
…Our platform boosts employee engagement while optimizing IT operations, security, and…
Added 1 min ago
Order Management Customer Operations Lead
Galderma Laboratories, LP
United States
The Order Management Customer Operations Lead – O2C (Outsourced Model) serves as the operational owner of the end-to-end Order-to-Cash (O2C) order management process within a highly…
Added 1 min ago
Supply Chain Analyst
Galderma Laboratories, LP
United States
· Minimum 4 years of relevant experience in sales and operations planning, demand planning, supply planning, plant operations, logistics, and/or inventory management required.

Covalent Networks

Enterprise Customer Success Manager

Remote, United States

$120,000 to $150,000 USD / year

Apply on jobs.workable.com About employer

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Job details

Pay: $120,000 to $150,000 USD / year
Posting language: English
Posted: Nov 13, 2026

Original job description

About Covalent Covalent is a workforce operations platform built for complex manufacturers. We help aerospace, defense, automotive, and industrial enterprises train, qualify, deploy, and optimize frontline labor at scale. Our software enables manufacturers to digitize workforce capability management, improve workforce readiness, and make better labor decisions using real operational data. Covalent is trusted by leading global manufacturers to connect workforce capability with production execution - turning workforce data into a strategic operational asset. We are a profitable, growing SaaS company serving some of the world's most sophisticated manufacturing organizations. The aircraft, engines, and defense systems our customers build depend on a skilled, qualified workforce. We help make sure that the workforce is ready. The Opportunity We are seeking an experienced Enterprise Customer Success Manager to own and grow relationships with some of Covalent's largest and most strategically important customers, including two of the largest aerospace and propulsion manufacturers in the United States. Our customers value partners who understand the complexities of their industry and the challenges they face every day. The ideal candidate can engage just as confidently with frontline manufacturing teams on the plant floor as with senior executives in the boardroom, translating operational challenges into strategic business conversations. As part of a growing SaaS company, you'll work directly with senior leadership and have a meaningful opportunity to shape how we manage and grow our strategic enterprise accounts. What You'll Do Strategic Account Management & Executive Engagement

Own the overall success of a portfolio of Covalent's largest enterprise customers, developing strategic account plans aligned with their business objectives and long-term priorities.
Proactively establish and strengthen relationships beyond day-to-day operational contacts, engaging directors, vice presidents, executive sponsors, and key decision-makers across facilities and business units.
Lead executive business reviews and strategic planning discussions that demonstrate measurable business outcomes, reinforce Covalent's value, and identify future opportunities.

Customer Value & Business Outcomes

Develop a deep understanding of each customer's manufacturing operations, strategic priorities, and workforce challenges, including operator qualification and certification, audit readiness, and production readiness across facilities.
Translate Covalent's capabilities into measurable business outcomes, including workforce readiness, operational efficiency, training effectiveness, and improved labor utilization.
Leverage customer data, product analytics, and operational insights to quantify business impact, communicate return on investment, and identify opportunities for improvement.
Serve as a trusted advisor, connecting Covalent's technology to broader operational and strategic initiatives rather than focusing solely on product adoption.

Retention, Expansion & Growth

Own customer health, retention, and long-term account growth, proactively identifying risks and developing mitigation strategies.
Identify and develop expansion opportunities across additional facilities, business units, use cases, and enterprise initiatives.
Partner with internal leadership and commercial teams to develop account growth strategies, support renewal discussions, and strengthen Covalent's position within key accounts.

Cross-Functional Collaboration & Customer Advocacy

Partner with Product, Engineering, Professional Services, and Support to ensure customer priorities are understood and critical initiatives are successfully executed.
Maintain oversight of important implementations, integrations, escalations, and customer initiatives, coordinating internal resources and driving accountability.
Represent the voice of the customer internally while contributing ideas and best practices that help strengthen Covalent's strategic account management approach as we scale.

Required Qualifications

Relevant Industry Experience: Direct experience in aerospace, defense, or regulated industrial manufacturing, either working within a manufacturer (operations, quality, training, manufacturing engineering, or related functions) or supporting manufacturers as a primary customer base.
Enterprise Account Experience: 5+ years of relevant experience in enterprise customer success, account management, or customer-facing manufacturing roles, with demonstrated responsibility for complex enterprise relationships or initiatives.
Executive Engagement: Demonstrated ability to establish credibility and build relationships with senior leaders, including directors, vice presidents, and executive decision-makers.
Strategic Business Acumen: Ability to understand complex operational challenges, connect technology or process improvements to business objectives, and communicate measurable value.
Account Growth & Relationship Development: Experience identifying opportunities to expand relationships, increase organizational engagement, or drive broader adoption of solutions and initiatives.
Cross-Functional Leadership: Proven ability to navigate complex organizations, align multiple stakeholders, and drive initiatives involving internal and external teams.
Communication & Ownership: Strong written and verbal communication skills, sound judgment, and the ability to independently manage competing priorities while maintaining accountability for customer outcomes.

Preferred Qualifications

Experience managing strategic enterprise accounts within a B2B SaaS organization, particularly with aerospace and defense manufacturers, OEMs, or their supplier ecosystems.
Familiarity with workforce qualification, compliance, manufacturing operations, or production readiness in regulated environments.
Experience working across multiple manufacturing facilities, divisions, or global operations.
Knowledge of enterprise technology ecosystems, including HRIS, LMS, ERP, MES, or workforce management platforms.
Demonstrated success expanding software or operational initiatives from individual facilities into broader enterprise adoption.

The aircraft, engines, and defense systems our customers build depend on a skilled, qualified workforce. Covalent helps make sure that workforce is ready, and in this role you'll see that impact firsthand, working directly with some of the most sophisticated aerospace and defense manufacturers in the world. We're a profitable, growing company, so you get the energy and influence of a smaller team without the instability that often comes with it. You'll have direct access to leadership, real ownership of strategic customer relationships, and a hand in building how we manage our most important accounts as we scale. We offer meaningful equity, so you share in the value you help create. We also believe great work and a full life go together. The role is fully remote, with the flexibility to manage your time in a way that works for you and your family. Our team brings a mix of backgrounds, from enterprise SaaS to manufacturing and operations. If you've built your career on either side and are excited about where they meet, we'd love to hear from you.

Perks:

Competitive salary & benefits (health, vision & dental)
Remote work initiatives:
Annual home office stipend
Learning & Development program

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More about this job

Skills

Strategic planning
Leadership
Collaboration
Communication skills
Regulatory compliance
Oracle HRIS
LMS
ERP
MES

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Work requirements

Jobs in the United States