Jobs in the United States

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CS
Senior Director, Information Technology
Colorado School Of Mines Foundation
Golden, CO
- $140,000 to $160,000 USD / year
…collaboration on infrastructure, cybersecurity, governance, enterprise applications, data management, and technology…
Added just now
SO
IT Manager II - Application Development
State of Idaho
Boise, ID
- $41.43 to $44.02 USD / hour
…(Information Technology Manager Level II) to lead a team of software engineers responsible for building and modernizing Idaho’s next generation of enterprise applications. This position is…
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SO
Business Services Specialist
State of Idaho
Twin Falls, ID
- $25.52 USD / hour
Experience using software tools such as Microsoft Office and other applications, for information tracking, reporting, and managing tasks efficiently
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SO
GS TI IT MANAGER 1 16482
State of Idaho
Boise, ID
- $35.26 USD / hour
…new IT solutions and recommending the installation and use of applications and system…
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MISSILE BRANCH SAFETY LEAD
Strategic Systems Programs Office
Washington Navy Yard, DC
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PROGRAM ANALYST
Department of the Navy/Assistant for Administration
Washington Navy Yard, DC
Added just now
Director, AI & Machine Learning
Amgen
Washington D.C., DC
The successful candidate combines strong AI/ML and software engineering expertise with technical leadership, product thinking, and scientific curiosity. You will partner across…
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Google Workspace Customer Engineer, Mid-Market Enterprise, Google Cloud
Google
Washington D.C., DC
Experience working on power applications and productivity software.
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Marine Engineer (Auxiliary & Fluid Systems) - Arlington, VA
Serco
Washington, DC
Experience with 3D modeling software such as Inventor, Solidworks, Navisworks, or Ship Constructor.
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O
Consulting Sales Director - Communications Consulting
Oracle
Washington, DC
- $133,000 to $217,700 USD / year
10+ years of experience selling enterprise software, telecommunications technology, or consulting services.
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Advanced Forward Engineering - Implementation Engineer - Senior
EY
Washington, DC
5+ years of experience delivering complex software systems in enterprise or regulated environments.
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Front End Web Applications Developer (Mid-Level) (5664)
SMX
Washington, DC
SMX is currently looking for a highly motivated Software Engineer - Front End Web Applications to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
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Front End Web Applications Developer (Junior) (5660)
SMX
Washington, DC
SAC is an all-in-one cloud product offered as software as a service (SaaS) for business intelligence (BI), planning, and predictive analytics. Using SAC Analytics Designer as a platform the…
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Senior Software Engineer (Institutional, Financing)
Coinbase
Washington, DC
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
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Librarian
Library of Congress
Washington, DC
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Lead Software Engineer
Highmark Health
Washington, DC
The job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. The position…
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Associate Software Engineer
Highmark Health
Washington, DC
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
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Senior Mobile Android Engineer (Engineer III)
Elevance Health
Nashville, TN
…position is responsible for building and owning the Android applications behind the MDM platform, working on device-side software including the launcher and guardian apps and working with…
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Software Engineer 2
Humana
Washington, DC
The Software Engineer 2 develops, tests, and maintains software applications that support business and technology objectives. The associate works on moderately complex assignments,…
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Security Engineer Lead, Security Foundations
Meta
Washington, DC
…products and custom technology stack, commercial off-the-shelf software (e.g. Active Directory), and commercial IaaS/PaaS services. Familiarity with industry best practices and relevant…
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O
NA Sales Representative, Data Platform - Professional Services
Oracle
Washington, DC
- $126,600 to $217,700 USD / year
Collaborate with Oracle's Cloud Infrastructure, AI, Industry, Applications, and Solution Engineering teams to deliver customer success.
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AI Engineer
Humana
Washington, DC
…initiatives at Humana, leveraging state-of-the-art LLMs to build applications. Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes…
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Lead Kubernetes Architect (AKS and GKE)
Humana
Washington, DC
Partner with cross-functional teams to onboard applications and build platform capabilities that improve developer experience, security, and operational consistency.
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AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Washington, DC
- $119,600 to $215,400 USD / year
…customers to run inference models and developers to create AI applications with unmatched performance, compliance, and…
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C
.NET Full stack Engineer with C#
Cognizant
Washington, DC
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…

Courser

IT Support Services II-Quick Fix

Remote, United States

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Job details

Apply by: Feb 4, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

About Courser

Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.

IT Support Services II-Quick Fix

We are seeking a skilled IT Support Services II-Quick Fix to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives.

Key Responsibilities:

· Responsible for resolving support tickets from our contract customers and assists in scheduling tickets for the various levels of the team. · Will work in a team environment with other engineers, technicians and non-technical staff of varying experience. · Provide troubleshooting, desktop support, networking, public cloud, and customer service skills within a 30-minute timeframe. · Support local clients on location with various configurations of the Microsoft platform, with a strong focus on the Microsoft Suite such as Office 365, Microsoft 365, and Azure. · Engaging with customers and building relationships with the supported users. · Determine the level of urgency and priority of incoming customer tickets. · Assess tickets, assign tickets to the appropriate engineers, and assist with escalations as required. Document tickets well for escalation and documentation needs. · Make outbound calls and emails to schedule service appointments. · Actively assist with updating and improving all documented processes related to Help Desk and Dispatch. · Maintain compliance with all company policies and procedures. · Answer phone calls and triage issues. · Other duties as assigned.

Key Qualifications:

· Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). · 2 + years of experience in IT support or system administration, preferably in a corporate environment. · Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. · Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. · Familiarity with helpdesk and ticketing systems (e.g., ConnectWise ServiceNow, JIRA, Zendesk). · Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. · Strong communication skills, with the ability to explain technical concepts to non-technical users.

Preferred Experience:

· Experience with ConnectWise. · Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE), MS-900. · Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). · Knowledge of IT security practices and data protection regulations.

Why you’ll love working here

At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.

Benefit Highlights

· Competitive benefits package, including medical, dental, vision, and life insurance · 401k match · Unlimited vacation time* · Paid sick time · 10 Holidays including your Birthday and a Floating Holiday! · Healthy Lifestyle reimbursement · Amazon Prime reimbursement · 40 Hours for Volunteer Time · Paid parental leave · Reimbursement for ongoing education and certifications · Learning and development programs

*Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days.

Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.

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