Jobs in the United States

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Welder
Arcosa Brand
Clinton, IL
…steel structures for transmission, distribution, and substation…
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Fitter/Welder
Arcosa Brand
Clinton, IL
…concrete structures for transmission, distribution, and substation applications. With over sixty years of innovative engineering and manufacturing expertise, Meyer has helped to author and…
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Sr. Fitter/Welder
Arcosa Brand
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…concrete structures for transmission, distribution, and substation applications. With over sixty years of innovative engineering and manufacturing expertise, Meyer has helped to author and…
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Lead Forward Deployed Engineer (FDE) - AI Platforms (ML, LLMs, APIs, ML Ops)
Target Enterprise Inc
Remote, United States
…capabilities, and help teams build and operate production-grade AI applications. You will operate at the intersection of AI engineering, platform engineering, and product development…
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Senior Director, Information Technology
Colorado School Of Mines Foundation
Golden, CO
- $140,000 to $160,000 USD / year
…collaboration on infrastructure, cybersecurity, governance, enterprise applications, data management, and technology…
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Distribution Outside Sales Rep - Boise, ID
Woodgrain
Boise, ID
Added 1 min ago
SO
IT Manager II - Application Development
State of Idaho
Boise, ID
- $41.43 to $44.02 USD / hour
Applications will be accepted through 11:59 PM MST on the posting end date.
Added 1 min ago
SO
Business Services Specialist
State of Idaho
Twin Falls, ID
- $25.52 USD / hour
Experience using software tools such as Microsoft Office and other applications, for information tracking, reporting, and managing tasks efficiently
Added 1 min ago
SO
Administrative Law Judge
State of Idaho
Boise, ID
- $50.48 USD / hour
Hiring managers are continuously considering applications for this position. This job announcement will be closed if the position is filled prior to the closing date.
Added 1 min ago
SO
Rehabilitation Technician (Nights), DJC
State of Idaho
Nampa, ID
- $21.72 to $23.16 USD / hour
Applications will be accepted through 11:59 PM MST on the posting end date.
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SO
Transportation Technician Senior, Highway Construction Design
State of Idaho
Caldwell, ID
- $26.43 to $27.82 USD / hour
Computer systems and applications used in engineering/construction and maintenance.
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Transportation Technician Senior, Highway Construction Design
State of Idaho
Boise, ID
- $26.43 to $27.82 USD / hour
Computer systems and applications used in engineering/construction and maintenance.
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Juvenile Placement Manager, DJC
State of Idaho
Boise, ID
- $34.25 to $45.67 USD / hour
Applications will be accepted through 11:59 PM MST on the posting end date.
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Administrative Support Manager 7720
State of Idaho
Boise, ID
Applications will be accepted through 11:59 PM MST on the posting end date.
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Toursim Development Specialist
State of Idaho
Boise, ID
- $26 to $28 USD / hour
Applications will be accepted through 11:59 PM MST on the posting end date.
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Mining Scientist
State of Idaho
Boise, ID
- $40.14 USD / hour
Applications will be accepted through 11:59 PM Mountain Time on the posting end date.
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Hazardous Waste Compliance Officer – Analyst 3
State of Idaho
Boise, ID
- $32 to $34.5 USD / hour
Applications will be accepted through 11:59 PM Mountain Time on the posting end date.
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GS TI IT MANAGER 1 16482
State of Idaho
Boise, ID
- $35.26 USD / hour
Applications will be accepted through 11:59 PM MST on the posting end date. The position is in the Boise Office in the Chinden Campus, 11321 West Chinden Blvd, Building 2.
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Trial Attorney 1 - Ada County
State of Idaho
Boise, ID
- $43.27 USD / hour
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Trainer, Associate
State of Idaho
Lewiston, ID
- $22.66 to $25.5 USD / hour
NOTICE: Applications will be accepted through 11:59 PM MST on the posting end date.
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Laboratory Technician
Interplastic Corporation
South Bend, IN
Computer literacy with Microsoft Office applications including Word and Excel.
Added 1 min ago
Sr. Customer Relationship Executive II (6899)
MetroStar
Tysons Corner, DC
Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.
Added 1 min ago
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Business Systems Analyst, Finance * Work from home
American Red Cross
Statewide, DC
- $80,000 to $100,000 USD / year
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Added 1 min ago
MISSILE BRANCH SAFETY LEAD
Strategic Systems Programs Office
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PROGRAM ANALYST
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Washington Navy Yard, DC

Courser

IT Support Services I-Quick Fix

Remote, United States

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Job details

Apply by: Feb 4, 2027
Experience: · 1+ years of experience in IT support, technical support, or a related role.
Posting language: English
Posted: Nov 6, 2026

Original job description

About Courser

Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.

IT Support Services I-Quick Fix

We are looking for a skilled IT Support Services I-Quick Fix professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services I-Quick Fix will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently.

Key Responsibilities:

· Responsible for resolving support tickets from our contract customers and assisting in scheduling tickets for the various levels of the team. · Work in a team environment with other engineers, technicians and non-technical staff of varying experience. · Provide troubleshooting, desktop support, networking, public cloud, and customer service skills within a 30-minute timeframe. · Support clients with various configurations of the Microsoft platform, with a strong focus on the Microsoft Suite such as Office 365, Microsoft 365, and Azure. · Engage with customers and build relationships with the supported users. · Determine the level of urgency and priority of incoming customer tickets. · Assess tickets, assign tickets to the appropriate engineers, and assist with escalations as required. Document tickets well for escalation and documentation needs. · Make outbound calls and emails to schedule service appointments. · Actively assist with updating and improving all documented processes related to Help Desk and Dispatch. · Maintain compliance with all company policies and procedures. · Answer phone calls and triage issues. · Other duties as assigned.

Key Qualifications:

· Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience). · 1+ years of experience in IT support, technical support, or a related role. · Proficiency with operating systems (e.g., Windows, macOS, Linux) and standard software applications. · Strong understanding of networking concepts, including TCP/IP, DNS, and VPN. · Experience with helpdesk and ticketing systems (e.g., ConnectWise, ServiceNow, Zendesk, JIRA). · Excellent troubleshooting skills with the ability to resolve technical issues efficiently. · Strong communication skills, both written and verbal, with a customer-service focus. · Ability to work independently and in a team, manage time effectively, and prioritize tasks.

Preferred Experience:

· Experience with ConnectWise. · Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), MS-900. · Experience with cloud platforms like AWS, Azure, or Google Workspace. · Knowledge of ITIL practices and IT service management.

Why you’ll love working here

At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.

Benefit Highlights

· Competitive benefits package, including medical, dental, vision, and life insurance · 401k match · Unlimited vacation time* · Paid sick time · 10 Holidays including your Birthday and a Floating Holiday! · Healthy Lifestyle reimbursement · Amazon Prime reimbursement · 40 Hours for Volunteer Time · Paid parental leave · Reimbursement for ongoing education and certifications · Learning and development programs

*Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days.

Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.

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More about this job

Skills

Computer science
Computer technology
Technical support
Microsoft Windows
Apple macOS
Linux
DNS
VPN
ServiceNow
Zendesk
Atlassian JIRA
Troubleshooting
Communication skills
Customer service
Work independently
Manage time
Prioritization
A+
Network+
AWS
Microsoft Azure
Google Workspace
ITIL
IT service management

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