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County of Wake, NC

EMS Instructor

Raleigh, NC, United States

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Job details

Apply by: Nov 15, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

What You'll Be Doing

The EMS Training Instructor is primarily responsible for the delivery of instructional content to support the overall educational mission of the Wake County Emergency Medical Services (EMS) department. The EMS Training Instructor will provide support for training, continuing education and re-credentialing for all providers within the Wake County EMS System. This support of training and education will include direct delivery of education through traditional and non-traditional methods, evaluating program effectiveness, maintaining accurate records, analyzing data and research, and assisting the EMS Supervisors-Training (i.e. Training Captains). The EMS Training Instructor should be fully capable of effectively delivering a variety of content to a diverse population of students ranging in age, experience, background, and learning styles. The EMS Training Instructor will need to have strong interpersonal skills, problem solving skills, and self-initiative.

Key Responsibilities:

Understand and practice our mission statement of Prompt, Compassionate and Clinically Excellent Care
Deliver instruction and train employees, students, faculty, and partners by providing information, including appropriate procedures, practices and/or the operation of equipment
Evaluate system needs through review of education requirements, student feedback and clinical research
Administer education programs and activities to include managing resources, time and students
Grade student work
Counsel students regarding progress and mentor students
Use formative and summative assessment techniques to improve learning
Evaluate student performance through direct observation and review of performance reports
Enforce policies, protocols and standards
Effectively and respectfully communicate to individuals and groups in both written and verbal form as it relates to education, training and re-credentialing
Develop and strengthen relationships through communication with external and internal partners and customers regarding education and training
Effectively utilize software and hardware for instructional purposes to include biomedical equipment, simulation tools and audio-visual equipment

Other Responsibilities:

Participate in community outreach and public events
Participate in various department specific committees
Staff the Emergency Operations Center or support departmental and county response to unusual events

PLEASE NOTE:

***A criminal background and driving record check will be conducted, and pre-employment drug test is required.***

About Our Team

Wake County EMS is a cutting-edge emergency medical services system that is responsible for providing EMS services throughout Wake County including within each of the county’s 12 local municipalities. We have well-developed mobile integrated health (community paramedicine) and research programs. We responded to over 140,000 requests for 911 EMS services in 2025. We greatly value the enrichment we receive through diversity in our staff, and we are continuously working to enhance that diversity and create spaces where all employees can thrive.

The Basics (Required Education and Experience)

Associate's degree
No specific experience required
Certification as a North Carolina Emergency Medical Technician Paramedic
NC Office of EMS (NCOEMS) Level 1 Instructor Credential or the ability to obtain within six months of hire
EMS Instructor Methodology or National Association of EMS Educators Level 1 Course or be able to obtain within six months
Valid Driver’s License and “safe” driving record
Equivalent education and experience are accepted
Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

One year of experience instructing emergency medical services
NC Office of EMS (NCOEMS) Level 1 Instructor Credential

How Will We Know You're 'The One'?

Ability to select and use training and instructional methods and procedures appropriate for the situation
Ability to demonstrate excellence in critical thinking, communication and conflict resolution
Ability to demonstrate a commitment to internal and external customer service and excellence during all communications
Ability to effectively send, receive and respond to requests while maintaining a high level of confidentiality
Attention to detail, project and time management skills and the ability to manage multiple priorities
Ability to maintain knowledge of Wake County EMS System treatment protocols, procedures and Wake County EMS operating guidelines
Ability to remain familiar with emergency and prehospital medical care
Ability to communicate with others including a variety of cultures, backgrounds, ages, and education levels to convey information effectively
Excellent professional presentation skills

About This Position

Location: Emergency Services Education Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon - Fri with availability during evenings, weekends and holidays as needed.

Hiring Range: 36.75 - 47.78

Market Range: 36.75 - 58.80

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 11/15/2026

What Makes Wake Great

Equal Opportunity Statement

Background Check Statement

Emergency Service Worker Statement

What Makes Wake Great

Consistently ranked high among the best places to live and work in America, Wake County is the proud home to NC State University, Research Triangle Park, and the two-time Stanley Cup Champion Carolina Hurricanes, winners in 2006 and 2026. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. Starting in fall 2026, the Wake County Board will have seven commissioners elected by voters in their districts and two at-large commissioners elected by the whole County. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2027 General Fund budget is approximately $2.28 billion, and the County has more than 5,000 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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More about this job

Skills

EMS
Interpersonal skills
Problem solving
Clinical research
Communication skills
Community engagement
Paramedic
Microsoft Office
Valid driver's licence
Critical thinking
Conflict resolution
Customer service
Confidentiality
Attention to detail
Time management
Presentation skills

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