Manager, Customer Collaboration

MANAGER, CUSTOMER COLLABORATION

CUSTOMER COLLABORATION – NYC

COTY is looking for smart leaders who are fast and passionate.

You will play a key role in our Customer Collaboration team helping improve our sales forecast accuracy through strong analysis and internal and external collaboration. This role has unique exposure to senior leadership through communication of forecast building blocks.

RESPONSIBILITIES

As our Manager, Customer Collaboration you are responsible for sales forecasting and planning, customer collaboration with our inventory retail partners, and internal cross functional collaboration.

This role directly contributes to the improvement of sell-in and sell-out forecast accuracy and process. The candidate will work in finding efficiencies in our processes and in driving impactful views and reporting for executive reviews with Senior leadership. Customer Collaboration as a full team owns the proactive creation of new tools and dashboards that can help our leaders understand the forecast and be able to drive business decisions. Close collaboration with our internal account teams, as well as internal cross-functional groups such as Demand Planning, Supply Planning, Trade Marketing, and Finance is key to achieve business objectives; while building a strong partnership with our retailers’ supply and planning teams.

Your main focus:

• Lead the monthly retail sales and gross shipment forecast process by working closely with the internal accounts team, aligning retail sales ambition and plans, analysing retailer inventory levels and open-to-buy, and building a gross shipment forecast.
• Document and report key assumptions of the forecast, to be able to report effectively to Senior Leaders in the organization forecast assumptions, key changes, KPIs, in a clear and concise manner.
• Maximize customer data and customer collaboration to develop robust analysis and plans related to their supply chain: Customer inventory levels (DC and store), Out of stock risk and customer fill rate, Launch execution plans and end of season strategy, Aged inventory and returns reduction
• Successfully pivot from detailed analysis into macro level reporting
• Track, report, and influence daily gross shipments vs forecast and targets
• Foster collaboration with Customers’ Replenishment & Inventory teams, and Coty’s Demand Planning, Supply Chain, Logistics, Order Management, Trade Marketing, and Finance
• Identify opportunities to further improve processes and tools

Working for Coty means our people make us who we are. They are the brightest minds bringing innovative concepts to life. If you’re someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries – we’d love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined.

QUALIFICATIONS

We’d love to see candidates who have:

Essential:

• Bachelor’s Degree
• Minimum 3 years of CPG experience in the areas of sales planning, supply chain, or forecasting
• Advanced analytical and data management skills, including advanced Excel
• Excellent communication and presentation skills with the ability to effectively influence and communicate
• Must be detail-oriented and organized, work well under pressure and be able to adhere to timelines, while prioritizing workload and multi-tasking.
• Self-starter with strong work ethic

Desirable:

• Customer collaboration experience (CPFR or similar)

OUR BENEFITS

As our Manager, Customer Collaboration, this is a unique role with a genuine opportunity to make an impact. You’ll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.

Coty’s global omni-working policy provides the option to work up to 50% of your month remotely. We believe that a more flexible philosophy of remote working will give everyone the freedom to choose what works for their individual circumstances and empower them to always perform at their best.

• Base Salary Range: $100,000-$130,000K
• Bonus: 10%

RECRUITMENT PROCESS

• Our recruiter will contact you.
• A telephone/online introductory meeting follows.
• A first online/in-person interview
• A second interview
• You will receive a proposal with the terms of employment.

ABOUT COTY

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness.

Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you’re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we’d love to hear from you.

Coty is deeply committed to creating a more open, inclusive, and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

EQUAL EMPLOYMENT OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact cotyjobsUS@cotyinc.com. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

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For additional information about Coty Inc., please visit www.coty.com/your-career.