Jobs in the United States

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Market Development Manager - Healthcare
The ODP Group
Signal Hill, CA
· Technical Competencies & Information Systems:
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Market Development Manager - Healthcare
The ODP Group
Itasca, IL · Chicago, IL
· Technical Competencies & Information Systems:
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WA
Full Stack Developer
We are an eVerify participant
Lone Tree, CO
- $99,000 to $118,113 USD / year
The Full Stack Developer will work with internal clients to design, develop, test, and implement web sites, web applications, and APIs. Our team is small, highly collaborative, and…
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Career Navigator, Family & Consumer Sciences Department: UT Extension
University of Tennessee
Knoxville, TN
Enter participant data into reporting systems.
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Systems Engineer 3
Universal Avionics
Duluth, GA
We're looking for an experienced Systems Engineer who enjoys solving complex technical challenges, working across disciplines, and contributing to innovative avionics products that improve…
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Workday Certified Data Lead
Accenture LLP Company
United States
This role requires to be onsite 3 days per week in local office · If Associate’s Degree must have equivalent minimum 6 year of work experience
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Data Science Research Specialist
Accenture LLP Company
NY
(If Associate’s Degree, must have minimum 6 years work experience)
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Workday Integration Senior Analyst
Accenture LLP Company
United States
This role will require a minimum of 3 days per week in the office · If Associate's degree, must have a minimum of 6 years of work experience
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Snowflake Advanced AI Solution Lead
Accenture LLP Company
NY
(If Associate’s Degree, must have minimum 6 years work experience)
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CO
Outreach Technician (Library)
City of Tyler
Tyler, TX
- $16.27 USD / hour
Assist with maintaining program registration systems, event calendars, and related administrative records.
Added 1 min ago
Prenatal Account Executive
BillionToOne
South Kansas City, MO
…predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health…
Added 1 min ago
Scheduler II
BAE Systems
Jacksonville, FL
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per…
Added 1 min ago
ENG Sr - Semiconductor Process Engineer
BAE Systems
Nashua, NH
…team you want to be a part of? Come build your career with BAE…
Added 1 min ago
Chemical Process Engineer
BAE Systems
Kingsport, TN
Job Description Join a team that keeps us protected and mission-ready. BAE Systems, one of the world's largest defense contractors, is hiring a Chemical Process Engineer to help us produce…
Added 1 min ago
Project Analyst/Scheduler
BAE Systems
Saint Inigoes, MD
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per…
Added 1 min ago
Semiconductor Process Tech 3
BAE Systems
Nashua, NH
…site. This means work will be conducted on location at a BAE Systems facility 100% of the…
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E-commerce Manager
Red Beauty, Inc.
NY
Added 1 min ago
H
Learning and Development Specialist
HarmonyCares
UNAVAILABLE
- $55,000 to $65,000 USD / year
Partner cross functionally with operational, clinical, and technical stakeholders to ensure training programs remain aligned with evolving workflows, systems, and business priorities
Added 1 min ago
Clinical Services Performance Manager
Omnicell
Grapevine, TX · Grapevine
Revise review of processes as necessary to comply with laws, new systems, etc.
Added 1 min ago
Staff Nurse - PICU
Akron Children's
Akron, OH
Added 1 min ago
Staff Nurse: 7 Medical
Akron Children's
Akron, OH
Night Shift, 7:00pm-7:30am
Added 1 min ago
Manager Data Engineering
Akron Children's
Akron, OH
Evaluate and adopt new technologies and tools to improve the efficiency and scalability of data processing systems.
Added 1 min ago
C
Customer Experience Coordinator
Cintas
Rocklin, CA
- $22.14 to $27.89 USD / hour
…customers through various activities using their knowledge of Alarm Systems, Portable Fire Extinguishers, Suppression Systems or Sprinkler Systems. Duties include answering customer calls,…
Added 1 min ago
Maintenance Supervisor
Cintas
Amarillo, TX
…limited to mechanical, electrical, pneumatic and hydraulic systems equipment and components; managing and scheduling all facility and equipment work assignments; performing and scheduling…
Added 2 mins ago
DIR, DINING SERVICES II - Gourmet Dining - Newark, NJ
Compass Group
Newark, NJ
Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.

Cotality

Senior Customer Care Associate -REQ19420

Natchez, MS, United States

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you'll find fulfillment in embracing challenges that allow your exceptional attention to detail and critical thinking skills to shine. As the face of our company, you will exude professionalism in every customer interaction, prioritizing satisfaction above all else. You have an innate ability to effectively address concerns, craft effective solutions, and proactively anticipate further inquiries. Your primary responsibilities will include effectively using multiple communication vehicles to connect with customers, which may include telephones, email, and chat. You can handle challenging customers effectively, with confidence, and exhibit less reliance on addi tional support. To excel in this role, showcasing an unwavering positive attitude and communicating with clarity and ease in every interaction will be essential to your success. We foster a learning culture that encourages personal and professional development, enabling you to thrive and reach your full potential. JOB DUTIES Manages inbound tax inquiries escalated from Tier 1 customer care agents on behalf of client, acting as an extension of our client Provides outreach and updates to borrowers via outbound and inbound calls Acts confidently in their role with little reliance on additional support Effectively considers the end-to-end process when troubleshooting and providing guidance to customer and internal stakeholders. Acts in a professional and appropriate manner while assisting with a resolution/answer to the issue Actively and accurately participates in new hire training support (i.e. chat, side by sides, etc.) Builds product and process knowledge to effectively interact with customers, within business guidelines Identify customers' needs, research client systems, utilize tools to interpret and analyze data Complex use of multiple systems in order to service customer inquiries (can be up to 10 systems) Accurately documents customer interactions per established process. Ability to handle challenging customers effectively Provides accurate solutions and guidance, and uses the opportunity to educate customers where appropriate Builds trust in customer relationships through solving issues quickly and efficiently and by providing extra value, when appropriate Actively and accurately document discussions of inquiries and leverage internal tools for next-level resolution needs. Consistently meets or exceeds inquiry response times, some may be required by client contractual service levels May assist with escalated issues per business guidelines Meet personal/team production metrics and quali y targets Must adhere to strict schedule and meet attendance guidelines Job Qualifications: High school diploma, GED or equivalent required; college degree preferred 5+ years of experience in an applicable customer support role required, or relevant education in lieu of experience Tax/banking/mortgage/real estate/Credit or other financial services industry experience strongly preferred Minimum of 3 years of Contact Center experience is required. Has a passion for service excellence Strong written and verbal communication skills along with excellent customer service and active listening skills Strong problem-solving, critical thinking and analytical skills while remaining flexible when adapting to change Strong computer skills to retrieve, query, update systems using multiple screens simultaneously Organization and time management skills to operate effectively in a fast paced, high volume environment Typing ability of 35wpm+ Demonstrated knowledge of and experience with Microsoft suite/products preferred Ability to work in a structured, high volume, fast-paced environment while maintaining attention to detail Ability to identify customer issue and identify appropriate task Must successfully adhere to schedule, attendance and required deliverables/deadlines Demonstrates patience and empathy and have the ability to work collaboratively with others Annual Pay Range: 39,500 - 45,760 USD Application Window: This opportunity is expected to remain posted through the date identified below, subject to business needs. 2026-10-30 Thrive with Cotality At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life. Highlights, depending on role classification, include: Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off. Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend. Health: Multiple medical plan options with mental health and wellness support offerings. Retirement: 401(k) with company match and vesting after one year. Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250. Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more! Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect wit

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Jobs in the United States