Jobs in the United States

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M0077 - Store Leader-maurices
maurices
Hastings, MN
Leading talent selection, associate development, onboarding, training and retention
Added 1 min ago
Manager, Key Accounts
Breakthru Beverage California, LLC
United States
Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.
Added 1 min ago
A
Chemical Formulation Technician
Actalent
Fremont, CA
- $33 to $34.5 USD / hour
…and regulatory standards, while supporting scale-up from lab development to pilot and full production. The technician works closely with chemists, engineers, and quality teams to…
Added 1 min ago
Cad Designer
Actalent
Madison Heights, MI
Associate degree in Computer Aided Design and Drafting preferred.
Added 2 mins ago
Senior Electrical Engineer
Bridgestone Americas Tire Operations, LLC
United States
…manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and…
Added 2 mins ago
5-12 Multilingual Learner Teacher
Uncommon Schools
Boston, MA
By the time that employment begins, candidates must have received a Bachelor's degree from a College or University · All ESL teachers or teachers of EL students must have obtained a MA educator license in:
Added 2 mins ago
Retail Associate Manager
T-Mobile USA, Inc.
Cleveland, TN
The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team in order to deliver T-Mobile's aspirations of earning a place in our customer's…
Added 2 mins ago
Director, Emergency Management and Preparedness
Chemonics International Inc
Remote, United States
The Director, Emergency Management and Preparedness, [California], leads Chemonics' market development, client engagement, and strategic positioning across the state's emergency management…
Added 2 mins ago
MH
Registered Nurse (RN) - Intermediate Care IMC
MedStar Health
Leonardtown, MD
- $39.42 to $65.17 USD / hour
…and accountable delivery of nursing care using the nursing process with a favorable focus on patient…
Added 2 mins ago
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Retail Associate, PT - Nike Dawsonville
Nike
Dawsonville, GA
- $16 USD / hour
As a Nike Retail Associate - known as Athletes - you bring the “Just Do It” mindset to life. You serve like a pro to help our consumers discover the product that inspires them - from living…
Added 3 mins ago
Night Crew Stocker
Albertsons Companies
WHITE PLAINS, NY · White Plains, NY
Leaders invested in your training, career growth & development.
Added 3 mins ago
Starbucks Barista
Albertsons Companies
GAINESVILLE, TX · Gainesville, TX
Leaders invested in your training, career growth & development.
Added 3 mins ago
AC
Front End Entry Level
Albertsons Companies
SNOHOMISH, WA · Snohomish, WA
- From $18.94 USD / hour
When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn,…
Added 3 mins ago
Deli Clerk
Albertsons Companies
DUNCANVILLE, TX · Duncanville, TX
Leaders invested in your training, career growth & development.
Added 3 mins ago
AC
Front End Entry Level
Albertsons Companies
AUBURN, WA · Auburn, WA
- From $18.94 USD / hour
When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn,…
Added 3 mins ago
Meat - Seafood Clerk
Albertsons Companies
SAN DIEGO, CA · San Diego, CA
Leaders invested in your training, career growth & development
Added 3 mins ago
Front End Entry Level
Albertsons Companies
SAN DIEGO, CA · San Diego, CA
Leaders invested in your training, career growth & development.
Added 3 mins ago
Deli Clerk
Albertsons Companies
AUBURN, WA · Auburn, WA
Leaders invested in your training, career growth & development.
Added 3 mins ago
Starbucks Barista
Albertsons Companies
PHOENIX, AZ · Phoenix, AZ
Leaders invested in your training, career growth & development.
Added 3 mins ago
Retail Sales and Store Support
Albertsons Companies
MEDFORD, OR · Medford, OR
Leaders invested in your training, career growth & development.
Added 3 mins ago
In-Store Shopper
Albertsons Companies
SAN DIEGO, CA · San Diego, CA
Leaders invested in your training, career growth & development.
Added 3 mins ago
Surgical Technologist Cert.
Lexington Medical Center
West Columbia, SC
Displays dexterity in the use of surgical instruments and knowledge of the step-by-step process for the specific surgical procedure.
Added 4 mins ago
CPI Investigation Worker Trainee - Cuero, TX
TX-HHSC-DSHS-DFPS
CUERO, TX
Added 4 mins ago
Veterans Benefits Intake Specialist
Wounded Warrior Project, Inc
Phoenix, AZ · San Diego, CA · Jacksonville, FL · Tacoma, WA · San Antonio, TX · Colorado Springs, CO
Conduct detailed claims development to ensure proper vetting and determine what evidence is required to support the benefits claim process, prior to handing off case to an accredited…
Added 5 mins ago
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Retail Sales Associate - Furniture/Mattresses/Rugs, Tacoma - Full Time
Macy's
Tacoma, WA
- Full-time
1-2 years of related or retail experience required

Cotality

Senior Customer Care Associate -REQ19420

Natchez, MS, United States

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you'll find fulfillment in embracing challenges that allow your exceptional attention to detail and critical thinking skills to shine. As the face of our company, you will exude professionalism in every customer interaction, prioritizing satisfaction above all else. You have an innate ability to effectively address concerns, craft effective solutions, and proactively anticipate further inquiries. Your primary responsibilities will include effectively using multiple communication vehicles to connect with customers, which may include telephones, email, and chat. You can handle challenging customers effectively, with confidence, and exhibit less reliance on addi tional support. To excel in this role, showcasing an unwavering positive attitude and communicating with clarity and ease in every interaction will be essential to your success. We foster a learning culture that encourages personal and professional development, enabling you to thrive and reach your full potential. JOB DUTIES Manages inbound tax inquiries escalated from Tier 1 customer care agents on behalf of client, acting as an extension of our client Provides outreach and updates to borrowers via outbound and inbound calls Acts confidently in their role with little reliance on additional support Effectively considers the end-to-end process when troubleshooting and providing guidance to customer and internal stakeholders. Acts in a professional and appropriate manner while assisting with a resolution/answer to the issue Actively and accurately participates in new hire training support (i.e. chat, side by sides, etc.) Builds product and process knowledge to effectively interact with customers, within business guidelines Identify customers' needs, research client systems, utilize tools to interpret and analyze data Complex use of multiple systems in order to service customer inquiries (can be up to 10 systems) Accurately documents customer interactions per established process. Ability to handle challenging customers effectively Provides accurate solutions and guidance, and uses the opportunity to educate customers where appropriate Builds trust in customer relationships through solving issues quickly and efficiently and by providing extra value, when appropriate Actively and accurately document discussions of inquiries and leverage internal tools for next-level resolution needs. Consistently meets or exceeds inquiry response times, some may be required by client contractual service levels May assist with escalated issues per business guidelines Meet personal/team production metrics and quali y targets Must adhere to strict schedule and meet attendance guidelines Job Qualifications: High school diploma, GED or equivalent required; college degree preferred 5+ years of experience in an applicable customer support role required, or relevant education in lieu of experience Tax/banking/mortgage/real estate/Credit or other financial services industry experience strongly preferred Minimum of 3 years of Contact Center experience is required. Has a passion for service excellence Strong written and verbal communication skills along with excellent customer service and active listening skills Strong problem-solving, critical thinking and analytical skills while remaining flexible when adapting to change Strong computer skills to retrieve, query, update systems using multiple screens simultaneously Organization and time management skills to operate effectively in a fast paced, high volume environment Typing ability of 35wpm+ Demonstrated knowledge of and experience with Microsoft suite/products preferred Ability to work in a structured, high volume, fast-paced environment while maintaining attention to detail Ability to identify customer issue and identify appropriate task Must successfully adhere to schedule, attendance and required deliverables/deadlines Demonstrates patience and empathy and have the ability to work collaboratively with others Annual Pay Range: 39,500 - 45,760 USD Application Window: This opportunity is expected to remain posted through the date identified below, subject to business needs. 2026-10-30 Thrive with Cotality At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life. Highlights, depending on role classification, include: Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off. Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend. Health: Multiple medical plan options with mental health and wellness support offerings. Retirement: 401(k) with company match and vesting after one year. Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250. Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more! Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect wit

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Jobs in the United States