Jobs in the United States

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Added 1 min ago
Revenue Integrity Charge Integrity Analyst
UC Davis Health
CA
Under the supervision of the Revenue Integrity Associate Director, the Revenue Integrity Charge Integrity Analyst professional will be responsible for monitoring, auditing, and optimizing…
Added 3 mins ago
Geospatial Analyst - Vertical Obstruction
MANTECH
St. Louis, MO
MANTECH seeks a motivated, career and customer-oriented Geospatial Analyst to join our team in St Louis, MO!
Added 7 mins ago
DO
INFORMATION TECHNOLOGY SPECIALIST I
Department of Corrections & Rehabilitation
CA
- $6,513 to $10,537 USD / month
…supported by Enterprise Information Services (EIS) span multiple program areas, including the Division of Adult Parole Operations, Division of Rehabilitative Programs, Division of Adult…
Added 22 mins ago
ES
BCBA - Behavior Programming (2026-27 SY)
Educational Service District 112 - WA
Vancouver, WA
- $40,422 to $63,549 USD / year
Hold or qualify to hold a valid Educational Staff Associate School Behavior Analyst certificate.
Added 29 mins ago
ES
Board Certified Behavioral Analyst (BCBA) - Behavior Programming
EDUCATIONAL SERVICE DIST 112
Vancouver, WA
- $40,422 to $63,549 USD / year
Hold or qualify to hold a valid Educational Staff Associate School Behavior Analyst certificate.
Added 30 mins ago
Senior Business Analyst
State of Utah Office of the Governor
Taylorsville, UT
The Office of Recovery Services (ORS) is seeking a collaborative, analytical, and detail-oriented Senior Business Analyst to join the Imaging team within Business Electronic Technology…
Added 40 mins ago
HR
Clinical Research Financial Specialist
Health Research Inc.
United States
- $62,514 to $78,846 USD / year
…resources needed to succeed. As a Clinical Research Financial Analyst, you'll play an important role in supporting groundbreaking cancer research by managing the financial activity of…
Added 43 mins ago
SH
Performance Measurement Specialist
Sentara Health Administration, Inc.
Remote, United States
- $60,611.2 to $92,872 USD / year
The Performance Measurement Specialist position will be responsible for the development and oversight of the Quality Program Provider Operations Department as well as other departments as…
Added 46 mins ago
Business Systems Analyst II (Electronic Pymt Ops)
UMB BANK NA
Kansas City, MO
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored…
Added 48 mins ago
Data Analyst, Quality Assurance
Regeneron Pharmaceuticals, Inc (USA)
United States
…people with serious diseases. We are seeking to fill a Data Analyst position to join our Quality Assurance team. This role accomplishes objectives by planning, analyzing, and evaluating…
Added 49 mins ago
Applications Systems Analyst I
Department of Information Technology
Wake County, NC
We currently have an opening for an Applications Systems Analyst I.
Added 50 mins ago
Senior Analyst, Risk and Compliance
Refinitiv US LLC
United States
The senior analyst will be part of the Risk and Compliance team within the Pricing and Reference Services focusing on supporting operational risk, audits, internal controls, issue…
Added 57 mins ago
NJ
Information Technology Analyst 3 - Engineering
New Jersey Courts
Trenton, NJ
- $94,668.29 to $133,073.24 USD / year
The New Jersey Judiciary is seeking a dynamic person to serve as a Senior Cybersecurity Analyst (IT Analyst 3) in the Information Security Unit, working primarily as the lead engineer and…
Added 1 hour ago
Leadership Development Program Associate
Acosta Group
Saint Louis, MO
Engage as a Corporate Analyst and Associate Business Manager. This rotation is designed to elevate your knowledge and skills in the following areas:
Added 1 hour ago
Principal Computer Systems Analyst - Windows
CORP-Corporate Office
United States
The Northrop Grumman CIDO Classified Solutions team is seeking a Principal Computer Systems Analyst - Windows to support information system lifecycle activities. The selected candidate will…
Added 1 hour ago
Principal Program Planning and Scheduling Analyst
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems is seeking a Principal Program Planning Scheduling Analyst (level 3) to join our team of qualified, diverse individuals. This position will be onsite in…
Added 1 hour ago
C
AI-First Business & Data Analyst
Cognizant
Jefferson City, MO
- $80,000 USD / year
Cognizant is seeking a highly skills and innovative Business & Data Analyst to join our Intuitive Operations and Automation (IOA) practice. We are a leading AI-powered BPO and Intelligent…
Added 1 hour ago
DO
Associate Accounting Analyst
Department of Human Resources
CA
- $6,330 to $8,165 USD / month
Under the general direction of the Accounting Administrator II, the Associate Accounting Analyst is responsible for the department’s monthly reconciliations, financial statements, and the…
Added 1 hour ago
C-
Mental Health Clinician
Clarvida - Washington
Everett, WA · Marysville, WA
- $31 to $39 USD / hour
– Licensed or associate-licensed in Washington as LICSW, LMHC, LMFT, LSWAIC, LMHCA, or LMFTA
Added 1 hour ago
GC
Help Desk Analyst II
GDH Consulting
Battle Ground, WA
- $20 to $26 USD / hour
Bachelor's degree in Information Technology or related field, or an Associate's degree with 3-5 years of relevant experience.
Added 1 hour ago
Field Support Analyst
CALIFORNIA TEACHERS ASSOCIATION
Region 1 Office (Burlingame, CA), CA
Assists the Governmental Relations Department in the coordination of the CTA Legislative Recommendation Program.
Added 1 hour ago
Senior Financial Analyst
Walgreens
DEERFIELD, IL
Provides guidance and training to associate analysts and analysts on financial modeling, data extraction techniques, budgetary considerations, and recommends best practices on pulling and…
Added 1 hour ago
Middle Market Banking - Client Manager
NBH Bank
Dallas, TX
In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking…
Added 2 hours ago
MC
GIS Analyst I/II
Merced County
Merced, CA
- $31.52 to $43.34 USD / hour
Assists in development and enforcement of GIS standards and operating procedures; writes program documentation, user procedures and instructions; implements, tracks and evaluates new or…
Added 2 hours ago
Capital Markets Risk & Operations Analyst I
UMB Bank
Kansas City, MO
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored…

CosmoProf

MANAGER CUSTOMER MARKETING PROGRAMS & DELIVERY

Plano, TX, United States

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Job details

Experience: 4-7 years of experience in Customer Marketing, CRM, Marketing Operations, Program Management, Business Analysis, Marketing Technology, or a related function.
Posting language: English
Posted: Nov 5, 2026

Original job description

Manager, Customer Marketing Programs & Delivery (Corporate) This position is Hybrid working from our corporate Support Center in Plano, Texas, with onsite days Monday through Wednesday. About Sally Beauty Holdings, Inc. At Sally Beauty Holdings, our purpose is to inspire a more colorful, confident, and welcoming world. We are a leader in professional hair color and beauty supplies, serving customers across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty provides salon-quality hair color, hair care, nail, and skin care products to retail customers, while Beauty Systems Group, through CosmoProf and Armstrong McCall, serves licensed beauty professionals and salons. About the Role The Manager, Customer Marketing Programs & Delivery supports the successful execution of Customer Marketing initiatives across CRM, Loyalty, Personalization, Customer Data, and Marketing Technology workstreams. This role serves as the program and delivery lead for the Customer Marketing portfolio, maintaining visibility across multiple concurrent initiatives and helping ensure customer, data, and activation considerations remain connected throughout planning and delivery. Working under the direction of the Director, Customer Marketing Solutions & Strategy and in close partnership with the Marketing Solutions Analyst and other Customer Marketing subject matter experts, this position brings together business requirements, technical updates, customer impact, dependencies, decisions, and readiness needs into a clear and actionable view. This role does not own overall project management, technical delivery, solution design, or primary requirements discovery and validation. Instead, it owns Customer Marketing program coordination, portfolio visibility, follow-through, and readiness across initiatives led by IT, Digital, Data, Analytics, Loyalty, CRM, Personalization, and other cross-functional partners. This is an individual contributor role with no direct reports.

Responsibilities

Maintain an integrated view of Customer Marketing initiatives across CRM, Loyalty, Personalization, Customer Data, and Marketing Technology workstreams, providing visibility into milestones, dependencies, risks, decisions, and impacts.
Consolidate information across projects and business partners to help Customer Marketing leadership understand priorities, readiness, customer impacts, trade-offs, and required actions.
Understand business requirements, technical discussions, and solution direction sufficiently to identify Customer Marketing implications, risks, gaps, and dependencies.
Translate information from IT, Data, Analytics, Digital, and vendor teams into relevant customer, operational, loyalty, CRM, personalization, and customer data impacts.
Partner with Customer Marketing subject matter experts, including the Marketing Solutions Analyst, to ensure customer, customer data, and activation considerations remain visible throughout initiative delivery.
Serve as Customer Marketing's primary coordination point across initiatives, driving follow-through on deliverables, dependencies, decisions, testing activities, and readiness efforts.
Coordinate Customer Marketing participation in testing, launch readiness, operational transitions, adoption activities, and post-launch follow-up.
Establish and maintain effective program management practices, documentation, reporting, and communication processes that improve visibility, accountability, and execution across the Customer Marketing portfolio.

Knowledge, Skills & Abilities Requirements

Bachelor's degree in Marketing, Business, Analytics, Technology, Communications, or a related discipline, or equivalent relevant experience.
4-7 years of experience in Customer Marketing, CRM, Marketing Operations, Program Management, Business Analysis, Marketing Technology, or a related function.
Demonstrated ability to manage and synthesize information across multiple concurrent initiatives, stakeholders, timelines, dependencies, and decisions.
Working knowledge of CRM, loyalty, personalization, customer data, segmentation, lifecycle marketing, measurement, and MarTech-enabled activation concepts.
Ability to understand business requirements and technical discussions and translate information into Customer Marketing implications.
Experience maintaining program-level plans, status reporting, action tracking, risk and issue logs, decision logs, and readiness activities.
Strong analytical thinking, organization, facilitation, written communication, and problem-solving skills.
Ability to drive clarity, accountability, and follow-through across teams without direct authority or ownership of the overall project.
Ability to communicate effectively with both technical and nontechnical audiences and adjust the level of detail based on stakeholder needs.

Preferred Qualifications

Experience supporting enterprise CRM, loyalty, personalization, customer data, digital, analytics, or marketing technology initiatives.
Familiarity with Salesforce Marketing Cloud or comparable marketing automation and journey orchestration platforms.
Familiarity with customer data flows, integrations, APIs, data mapping, identity resolution, and testing concepts.
Experience within a retail, omnichannel, multi-brand, or complex matrixed organization.
Experience coordinating business readiness and adoption activities for new marketing capabilities or process changes.

Competencies & Attributes

Passionate Learner – Demonstrates curiosity about the business, seeks feedback, applies learning quickly, and looks for opportunities to improve processes.
Flexible & Agile Adapter – Responds effectively to change and ambiguity, adjusts to new priorities, and remains focused under pressure.
Talent Builder – Supports an inclusive culture, encourages input from others, shares knowledge, and helps colleagues develop.
Effective Communicator – Communicates clearly and accurately, actively listens, asks thoughtful questions, and delivers relevant information concisely.
Team Builder – Values collaboration, inclusion, and diverse perspectives and contributes effectively within cross-functional teams.
Customer Focused Partner – Understands internal and external customer needs and advocates for improvements to the customer and associate experience.
Strategic Thinker – Brings forward new ideas, considers scalability and continuous improvement, and uses data to inform recommendations.
Big Picture Thinker – Understands cross-functional interdependencies and considers how decisions and initiatives impact the broader organization.
Results Driver – Takes ownership, focuses on priorities, and drives work toward timely and effective delivery.
Problem Solver & Decision Maker – Uses relevant information and data to identify challenges, evaluate options, make recommendations, and drive solutions.

Working Conditions & Physical Requirements This will be a hybrid role required to be onsite at the corporate office Monday through Wednesday. The work environment generally involves everyday risks or discomforts that require normal safety precautions typical of offices, meeting and training rooms, retail stores, and similar business environments. The work area is adequately lit, heated, and ventilated. The work is primarily sedentary. The employee may sit comfortably to perform the work, with occasional walking, standing, bending, and carrying or moving light office and computer equipment as needed.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life insurance, paid vacation and sick days, paid holidays, tuition reimbursement, and a 401(k) with company match. In addition, SBH associates may take advantage of our corporate campus amenities, including our in-house salon with complimentary services, food options, and onsite Sally Beauty and CosmoProf Professional stores where associates receive a merchandise discount.

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More about this job

Skills

Project management
Leadership
Program management
Documentation
Reporting
Communication skills
Business analysis
Analytical skills
Problem solving
Salesforce Marketing Cloud
Improve business processes
Process improvement
Computer equipment

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