LOBBY ATTENDANT

Job Description

Job Title: Lobby Attendant Reports To: Housekeeping Supervisor

Position Summary:

Keeps all lobbies and public area facilities such as lobby, restrooms, telephone area, business center, front desk, portico, and lobby lounge neat & clean conditions.

DUTIES AND RESPONSIBILITIES:

• Cleans and maintains all lobbies and public restrooms.
• Sweeps and mopes carpets, lobby entrance.
• Empties ashtrays and urns.
• Polishes furniture and fixtures.
• Vacuums and polishes elevators.
• Keeps the front of the hotel free from trash.
• Polishes the lobby floor during Night.
• Keeps the Back area of Front desk neat and clean.
• Ready to do any other work assigned by the supervisor time to time.
• Keeps all public areas neat, vacuumed and dusted.
• Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free.
• Removes all trash from areas.
• Periodically checks all lobby restrooms / washrooms.
• Restocks all supplies including toilet paper, soap and hand towels in the lobby wash rooms.
• Makes sure all surfaces are clean and tidy.
• Arrange all cushions properly on lobby sofa.
• Responds to guest requests and inquiries while in the lobby.
• Assist guest with their questions and direct them to the areas they want to go.
• Take care of all cleaning equipment's used in lobby.

Positions Requirements/Experience Ability to lift up to 35 lbs. Ability to multi-task Customer Service experience