What We Need
Corpay is currently looking to hire a Trainer & Instructional Designer. This position is located in Brentwood, Tennessee. In this role, you will create and deliver engaging, results-driven learning experiences across the organization, with approximately 70% of the role focused on in-person training facilitation and 30% focused on instructional design and content development. You will report directly to the Director of CX Content, Learning & Development and regularly collaborate with subject matter experts, team leads, Operations management, and key stakeholders.
How We Work
As a Trainer & Instructional Designer, you will be expected to work in an office environment. Corpay will set you up for success by providing:
- Assigned workspace in our Brentwood, Tennessee office
- Company-issued equipment on site
- Formal, hands-on training
- Role Responsibilities
Roe Responsibilities
- Live Training Courses (70%)
- Practicing patience and making complex or detailed processes engaging and accessible for learners.
- Leading in-person instructor-led training sessions in the Nashville-area office and occasional virtual instructor-led training sessions.
- Delivering onboarding programs for new hires and cross-training programs for existing team members.
- Adapting delivery style based on learner needs and engagement levels.
- Collecting and analyzing feedback to continuously improve training quality.
- Collaborating with Operations management and subject matter experts to support optimal learner outcomes.
- Facilitating practical application sessions known internally as training bay.
- Maintaining training rooms and ensuring they remain organized and tidy.
- Instructional Design & Content Creation (30%)
- Demonstrating initiative, maintaining a positive attitude, and working effectively both independently and as part of a team.
- Developing blended learning materials, including eLearning modules, microlearning, videos, job aids, and documentation.
- Collaborating with subject matter experts to gather insights and develop learner-centered content.
- Ensuring training content is consistent, clear, and aligned with business goals.
- Uploading, organizing, and maintaining content in learning management systems, tracking learning outcomes, and providing reports.
- Managing multiple priorities, meeting deadlines, communicating progress clearly to stakeholders, and delivering training initiatives with consistency and impact.
- Organizing, planning, and prioritizing work effectively.
- Communicating effectively through verbal and written channels while maintaining strong attention to detail.
- Supporting occasional departmental needs that may fall outside the primary scope of the role.
- Traveling occasionally for off-site training or collaboration events.
Qualifications & Skills
- 5-6 years of experience in training facilitation and instructional design; experience in financial technology or process training is preferred.
- College degree or equivalent required; a degree in Education, Instructional Design, Organizational Development, or Communications is preferred.
- Proficiency with eLearning authoring and creative tools, including Articulate 360, Adobe Creative Suite, and Canva.
- Experience working with learning management systems, including Lessonly, to manage and deliver content.
- Excellent interpersonal and communication skills, with confidence leading in-person training sessions.
- Ability to analyze complex processes and translate them into clear, user-friendly training materials.
- Strong self-motivation and a high level of ownership.
- Strong classroom management, project management, organization, and prioritization skills.
- Ability to work independently while collaborating regularly across departments and stakeholder groups.
- Ability to maintain a regular in-office presence for live training sessions, with remote flexibility applying to content development responsibilities.
Benefits & Perks
- Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
About Corpay
Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.
Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.
Learn more about Corpay: https://www.corpay.com
Transparency & Compliance
Equal Opportunity Employer
Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.
Use of Artificial Intelligence in Hiring
Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.
Candidate Privacy Notice
For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.
Pay Philosophy
Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.