Relationship Manager

Job Introduction

The Relationship Manager – responsible for the overall management of a book of assigned accounts based in regional states, focused on our Corpay Prepaid products. The Relationship Manager is accountable for the maintenance, growth and increased profitability of existing business, the cross selling of new business, renewals and the strategic direction of assigned accounts.

How We Work

As a Relationship Manager I, Corpay will set you up for success by providing:

• Company-issued equipment
• Home office setup
• Formal, hands-on training

Main Responsibilities

• Strategic Consultative Advisor: retain portfolio base at 100% and secure cross sell of Corpay products and services
• Establish and maintain strong relationships with all levels and key personnel within the client’s companies; ensure Corpay has senior management contacts
• Demonstrate marketing and technical expertise through: Client assessment of approach, resources, and contacts as needed to complete RFP's and ensure clients are satisfied with Corpay products and services
• Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships.
• Liaising with internal departments using superior communication skills to ensure the assigned client’s needs are satisfied by raising and resolving areas of concern and ensuring all are aware of changes within clients.
• Develop and monitor client financial performance including renewal planning, negotiation and profitability levels
• Preparation for, and lead Quarterly Business reviews, best practices, industry information and new business at client site visits
• Provide feedback to management on market trends as represented by our clients
• Maintain a high level of product knowledge as well as client’s industry
• Grow existing programs by understanding existing procedures and uncover where efficiencies can be made
• Create and maintain a collaborative team of internal & external stakeholders to drive customer spend (Account Management, Sales, Finance, Implementation, Project Management and IT teams)

Qualifications & Skills

• Prepaid / FinTech and payment experience strategically working directly with clients.
• Confident, self-motivated individual with 5+ client management or sales experience handling complex clients maintaining positive relationships
• Strategic thinker and ability to understand various client’s businesses, technology and financials
• Strong data analytics experience with data analysis; ability to diagnose, strategize growth of existing portfolio
• An excellent communicator with good presentation skills with proven track record of establishing & maintaining relationships at C level
• A team player with superior organization and multi-tasking skills that can define, structure and prioritize work and influence internal stakeholders and most of all, the desire to learn and succeed.
• Enjoys a fast-paced, entrepreneurial environment and processes strong negotiation skills
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce.com
• Bachelor’s degree or equivalent experience
• Willingness to travel as required up to 40%

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings include major holidays, vacation, sick, personal, and volunteer time
• Employee discounts with major providers (wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.