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Help Desk Technician
TEKsystems
Detroit, MI
- $28 to $34 USD / hour
…support may be required on an infrequent basis.3-6+ years of professional, applicable IT experienceCurrent DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE,…
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Qualitative UX Researcher
TEKsystems
New York, NY
- $50 to $70 USD / hour
3+ years of professional qualitative UX research experience.
Added 1 min ago
Analyst Sr Lead, Multi-Disciplinary
FIS Global
Jacksonville, FL
Demonstrated success building developer platforms, coding frameworks, automation systems or reusable libraries.
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Engineer Sr Lead, Software
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Jacksonville, FL
Demonstrated success building developer platforms, coding frameworks, automation systems or reusable libraries.
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Mechanical Design Engineer
Actalent
Frederick, MD
Motivation to grow within a high-growth organization that offers upward mobility and professional development opportunities.
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Structural Engineer
Actalent
Westerville, OH
- $160,000 to $208,000 USD / year
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Quality Inspector
Actalent
Milwaukee, WI
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Actalent
Milwaukee, WI
…regular full-time employees, and paid training to support ongoing professional…
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…standards drawing library. The position offers opportunities for professional growth, including advancement into a design engineer role, and participation in profitsharing…
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Inside Sales Engineer
Actalent
Waukesha, WI
- $90,000 to $115,000 USD / year
Maintain a strong focus on customer service, providing timely, professional communication and support throughout the sales cycle.
Added 2 mins ago
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Quality Technician
Actalent
Pleasant Prairie, WI
- $30 to $40 USD / hour
…Monday through Friday. The culture supports internal promotions, professional growth, and increasing involvement in the aerospace industry, offering opportunities to develop skills, take…
Added 2 mins ago
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[CONTRACT] Part-Time Sales Compensation Analyst
Docker
Remote, United States
- Part-time
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's…
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Superintendent
Actalent
Chicago, IL
- $90,000 to $160,000 USD / year
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Superintendent
Actalent
Chicago, IL
- $90,000 to $160,000 USD / year
Added 2 mins ago
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Project Manager
Actalent
Rockford, IL
- $36.06 to $50.49 USD / hour
Serve as a professional representative of the company in meetings with municipalities, city councils, zoning boards, engineers, and other external partners.
Added 2 mins ago
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Technology Systems Designer - 100% Remote
Actalent
Dallas, TX
- $55 to $72 USD / hour
…long-term career development.We're seeking an experienced ICT professional with a strong background in telecommunications and technology systems design who can independently manage project…
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Director of Applied AI and Academic Innovation & Co-Director for the Center for AI Enablement
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Design, deploy, and manage tiered professional development pathways, Institution approved platforms, and certification tracks for faculty, staff, and students.
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Director of Applied AI and Digital Innovation & Co-Director for the Center for AI Enablement
Midwestern University
Glendale, AZ
Establish structured literacy pathways, workshop series, and professional development programs on enterprise tools.
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Tax Senior, National Tax Strategic Alliance (52866)
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- $70,000 to $125,000 USD / year
Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We’re continuously seeking talented individuals who bring a problem-solving mindset,…
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Tax Supervisor, National Tax Strategic Alliance (52865)
Citrin Cooperman
Remote, United States
- $85,000 to $160,000 USD / year
Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We’re continuously seeking talented individuals who bring a problem-solving mindset,…
Added 3 mins ago
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Safety Specialist
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Durham, NC · Fairfield, TX
- $115,000 to $130,000 USD / year
Professional development and potential certification reimbursement.
Added 3 mins ago
Controller II
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Applied AI Engineer
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…maintaining software through coursework, internships, research, professional work, or personal projects. Ability to implement defined designs, troubleshoot technical issues, and contribute…

Corpay

Operations Supervisor

Lexington, KY, United States

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Job details

Experience: 3-5 years of related supervisory experience
Posting language: English
Posted: Nov 9, 2026

Original job description

What We Need

Corpay is currently looking to hire an Operations Supervisor within our Lodging division. This position falls under our Corpay Lodging line of business and is in Lexington, KY. In this role, you will lead and manage the daily activities of a call center team. You will report directly to the Operations Manager and regularly collaborate with other teams and departments.

How We Work

As an Operations Supervisor, you will be expected to work in an office environment. Corpay will set you up for success by providing:

Assigned workspace in Lexington, KY
Company-issued equipment
Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

Coordinating work activity of the Call center representatives, ensuring superior customer service
Conducting regular meetings, coaching, and feedback sessions with direct reports; regularly monitoring performance and tracking key individual metrics
Monitoring all interactions that affect client relationships:
Answering calls, intake, and processing requests, making reservations, following up on client messages relating to the production reps, consulting activities, and basic negotiation
Resolving all client and hotel calls regarding extensions, early departures, or changes to a reservation
Conducting appropriate client communications as needed
Ensuring clients’ issues related to Call center reps are addressed and resolved in a timely and effective manner.
Promoting accuracy and quality in service via spot-checking requests and reservations about client guidelines
Conducting quality call monitoring as needed
Ensuring service levels are met.
Assisting in producing and analyzing relevant statistics, including identifying trends and insights
Ensuring staff achieve targeted metrics through coaching, development, and discipline.
Collaborating with Learning & Development to ensure all staff are appropriately trained.
Participating in and/or coordinating projects, workgroups, and events within the team and across CLC
Assisting with an overflow of work as needed
Monitoring workflow daily

Qualifications & Skills

High School Diploma or GED
3-5 years of related supervisory experience
Demonstrated ability to teach others, work in a team environment, and deliver superior service.
Demonstrated ability to develop, report, interpret, and act on key metrics.
Proven problem-solving skills, identifying root causes and solutions through a high level of critical thinking.
Ability to thrive and excel in a fast-paced environment with changing priorities.
Demonstrates a positive “can-do” attitude, is self-motivated, and is committed to high workplace standards.
Proven effective and professional oral and written communication skills with various levels of audience.
Excellent interpersonal skills
Working knowledge of Microsoft Word, Excel, Outlook, and the internet
Must be extremely detail-oriented and organized.
Prior experience as a subject matter expert for policies and procedures is highly desired
Takes initiative, demonstrates personal responsibility and ownership, and exemplifies what it means to provide the highest level of customer service.

Benefits & Perks

Medical, Dental & Vision benefits are available the 1st month after hire.
Automatic enrollment into our 401 (k) plan (subject to eligibility requirements)
Virtual fitness classes are offered company-wide.
Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time
Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.

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More about this job

Skills

Customer service
Coaching
Make reservations
Negotiation
Statistics
Workflow
Work as a team
Problem solving
Critical thinking
Communication skills
Interpersonal skills
Microsoft Word
Microsoft Excel
Microsoft Outlook

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